It Problem Manager Jobs in Denver, CO (NOW HIRING)

About Christy Sports:

At Christy Sports, we believe Outside is Better. It’s not just a motto, it’s a fact. It makes people happier, healthier, and more connected. That’s why we go out of our way to help people experience the mountain lifestyle by building authentic relationships, offering humble expertise, and sharing a genuine love for what we do. Driven by our unmatched passion for the outdoors, we are always advancing. In-store and online, within our industry, and with the communities we serve, we bring a spirit of innovation to every aspect of what we do. We were founded in Colorado in 1958, but we’ve been chasing adventure for much longer. Skiing and snowboarding aren’t just a job for us, it’s a lifestyle. No matter your level, we strive to give you the best experience possible and invite you to experience the joy of mountain life and sport with us.

Our Values.

We are welcoming - We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

We are ambassadors of lifestyle - We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

We are rooted in experience - By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

We are one team - We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

We are always evolving - Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External

Summary Description:

Reporting to the Store Manager, this position is primarily responsible for management of the Repair Department, its inventory, staff and operational functions to achieve the maximum profitability while continuing to provide the best-in-class guest service.

What You'll Be Doing (Besides Planning Your Next Run):

• Generate sales by providing the best equipment tuning / repair in the area
• Demonstrate and maintain the high standard of guest service
• Demonstrate excellent knowledge of products and industry trends
• Provide resources so that employees are properly trained in repair, product knowledge, guest service and operation of a safe working environment
• Assist in the communication of company values and goals to the employees
• Protect company assets through loss prevention techniques
• Maintain all company paperwork according to policies and standards
• Demonstrate the desire to succeed and grow within the company
• Supervise and perform tuning and repair of ski and snowboard equipment
• Be energetic, motivated, and possess the ability to multi-task
• Other duties as may be assigned

What Makes You a Fit:

• Strong ski background
• Knowledge of ski and snowboarding tuning techniques
• Knowledge of alpine and snowboard binding installations
• Be able to handle machinery and properly use tuning instruments
• Minimum of 2 years’ experience with tuning / repair/ mounting of ski equipment
• Minimum of 2 years’ supervisory and leadership experience
• High school diploma or equivalent
• English fluency, written and verbal
• Must be able to work a flexible schedule, including nights, holidays and weekends
• Must be able to stand for extended periods of time and regularly lift 25 pounds

Why Choose Christy Sports?

The Adventure Lifestyle Package

• Free Employee Ski Pass – Your gateway to unlimited mountain access
• Incredible Discounts: Extensive employee discounts on ski gear, retail, and outdoor industry products
• Professional Growth: Ongoing training, certification opportunities, and career advancement paths
• Amazing Team Culture: Work alongside fellow outdoor enthusiasts who share your passion

Comprehensive Benefits* (for Year-Round Full-Time Employees):

• Medical, Dental, and Vision insurance
• Employer-paid Basic Life Insurance and AD&D
• 401(k) with company match
• Paid Time Off and Sick Time
• Paid Parental Leave
• Short-Term and Long-Term Disability

Ready to Join the Adventure?

If you're excited about combining your love for winter sports with helping others discover the joy of the mountain lifestyle, we want to hear from you! At Christy Sports, you're not just fitting equipment, you're enabling adventures, building confidence, and sharing what makes mountain life extraordinary.

Apply today and become part of a team that believes Outside is Better!

$20-$21.00/hour + Commission. Actual pay will be adjusted based on experience.

Equal Opportunity Employer Christy Sports is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Accommodation is available upon request during the application process.