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It Problem Manager Jobs in New York (NOW HIRING)

Northwell

IT&S Project Manager

Lake Success, NY

Critical thinker with strong analytical and problem-solving capabilities. * Demonstrated success ... Knowledge traditional project management methodologies. * Epic implementation or operational ...

Northwell

IT&S Project Manager

Lake Success, NY · On-site

$85K - $147K/yr

Critical thinker with strong analytical and problem-solving capabilities. * Demonstrated success ... Knowledge traditional project management methodologies. * Epic implementation or operational ...

Northwell Health

IT&S Project Manager

Lake Success, NY · On-site

$85K - $147K/yr

Critical thinker with strong analytical and problem-solving capabilities. * Demonstrated success ... Knowledge traditional project management methodologies. * Epic implementation or operational ...

Northwell Health

IT&S Project Manager

Lake Success, NY · On-site

Critical thinker with strong analytical and problem-solving capabilities. * Demonstrated success ... Knowledge traditional project management methodologies. * Epic implementation or operational ...

Centraprise Corp

SAP Service Delivery Manager

Edison, NJ · On-site

... problem, change, service request, and enhancement management. • Drive regular governance reviews, operational status meetings, service review forums, and performance reporting with business and IT ...

Apex Informatics

IT IO Sr. Project Manager

New York, NY · On-site

$143K - $143K/yr

Strong analytical and problem-solving skills * Strong communication skills and ability to work in a collaborative team environment * Earned Value Management * PMP certified * Project Portfolio ...

Crox Consulting Inc

IT Buyer

New York, NY · On-site

$35 - $40/hr

No RFP exp needed, Need 5yrs exp in procurement of IT goods and services -small time purchases ... BUSINESS RELATIONSHIPS THAT FACILITATE PROBLEM RESOLUTION: * Develops and manages key internal ...

Next Generation Inc

IT Buyer Consultant

New York, NY · On-site +1

$40 - $42/hr

Draft, distribute, and manage RFP documentation in compliance with organizational policies ... Strong analytical and problem-solving abilities with exceptional attention to detail. * Proficiency ...

Next Generation Inc

IT Buyer Consultant

New York, NY · On-site +1

$40 - $42/hr

Draft, distribute, and manage RFP documentation in compliance with organizational policies ... Strong analytical and problem-solving abilities with exceptional attention to detail. * Proficiency ...

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All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in New York

It Problem Manager information

See New York salary details

$21.9K

$81.7K

$151K

How much do it problem manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for it problem manager in New York is $81,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are popular job titles related to It Problem Manager jobs in New York?

For It Problem Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching It Problem Manager jobs in New York look for?

The top searched job categories for It Problem Manager jobs in New York are:

What cities in New York are hiring for It Problem Manager jobs?

Cities in New York with the most It Problem Manager job openings:

It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in New York as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

On-Air Streaming Personality: Sports Cards

New York, NY • On-site

Swishbreaks
See more jobs at Swishbreaksexternal

$100K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Swish Breaks isn’t just breaking cards — we’re redefining the live shopping game at scale. We live at the intersection of sports, culture, and entertainment, and we’re building the most exciting, community-driven live experience in the hobby.

We’re looking for a natural entertainer who can bring energy, vibes, and authenticity every time they hit “Go Live.” If you love sports, culture, and connecting with people — this is your stage.

What You’ll Do

  • Be the Show: Host live card breaks that feel more like a party than a stream. You’ll keep the energy high, the community buzzing, and the vibes unmatched.

  • Connect with the Culture: Chop it up with fans, answer questions, and build real relationships with collectors who tune in.

  • Grow the Movement: Team up with marketing and content creators to push clips, memes, and highlights across socials.

  • Pull Up IRL: Rep Swish Breaks at shows and events, meet the community, and keep the energy going beyond the stream.

  • Level It Up: Bring ideas, try new things, and help us push the culture of live breaks forward.

What We’re Looking For

  • Sports Junkie: You eat, sleep, breathe sports — and love talking about it.

  • Performer Energy: You’re natural on-camera and know how to entertain a crowd.

  • Detail-Oriented: Organized and sharp when handling cards and orders.

  • Great Communicator: Charismatic, clear, and relatable.

  • Culture-First: You get the hobby, the lingo, and the vibe.

  • Adaptable: Nights, weekends, and fast-paced energy don’t scare you — they hype you up.

  • Financial Motivation: Our top earners are here to drive financial impact.

Bonus Points

  • Live streaming or sales experience (Twitch, TikTok, Whatnot, Fanatics Live, etc.).

  • Familiarity with the sports card industry / trading cards

  • Strong social presence in sports or hobby culture.

  • Background in collectibles, sneakers, gaming, or similar spaces.

Why Join Swish Breaks?

  • Big Growth Energy: Be part of one of the fastest-growing squads in the hobby.

  • Get Paid: Competitive base + per-show commissions (average total comp: $100k+).

  • Perks on Perks: Health benefits, PTO, 401K and more.

  • The Squad: Work with a passionate, creative, and supportive team that loves what they do.

  • Build Your Brand: Grow your personal presence while repping one of the loudest, livest names in the game.

Please forward your resume to: careers@swishbreaks.com with a few words on why you would be perfect for the position + we will bump you to the top of the box! Let's have some fun!