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It Problem Manager Jobs in Colorado (NOW HIRING)

IT Control Engineering Manager

Thornton, CO · On-site

$108K - $142K/yr

IT Control Engineering Manager Location: Thornton, Colorado Department: Engineering / Controls ... Strong leadership, problem-solving, and project management abilities. Why Join Forge Nano? * Lead ...

IT Control Engineering Manager

Thornton, CO · On-site

$108K - $142K/yr

IT Control Engineering Manager Location: Thornton, Colorado Department: Engineering / Controls ... Strong leadership, problem-solving, and project management abilities. Why Join Forge Nano? * Lead ...

IT Control Engineering Manager Location: Thornton, Colorado Department: Engineering / Controls ... Strong leadership, problem-solving, and project management abilities. Why Join Forge Nano? * Lead ...

Summary of Role AdCellerant is seeking an IT & Workplace Coordinator to fulfill a vital role ... manage administrative and technical tasks effectively * Strong problem-solving skills and the ...

IT Integrations Developer

Denver, CO · On-site

$51.75 - $68.75/hr

Develop and manage REST/SOAP APIs for P21 and related systems. * Build custom integrations using ... Other Skills: * Strong problem-solving and analytical skills. * Excellent communication and ...

Manager

Burlington, CO · On-site

$4.0K - $5.0K/mo

Directs merchandising in the store and ensures it is clean and organized, also responsible for ... We're more than just a store-we're a team of problem-solvers, project supporters, and community ...

... problem management in non-Production environments. Develop organizational process improvements ... IT Projects IT certification (ITIL) or equivalent experience Additional Information All your ...

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Showing results 1-20

It Problem Manager information

See Colorado salary details

$21K

$78.6K

$145.1K

How much do it problem manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for it problem manager in Colorado is $78,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What cities in Colorado are hiring for It Problem Manager jobs? Cities in Colorado with the most It Problem Manager job openings:
Infographic showing various It Problem Manager job openings in Colorado as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,567 per year, or $37.8 per hour.
Process Engineer(10 yrs project management)_ITIL preferred

Process Engineer(10 yrs project management)_ITIL preferred

360 IT Professionals

Denver, CO

Contractor

Posted 20 days ago


Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Job Description

We are looking to fill a position for Sr. process Engineer with at least 10 yrs. of relevant experience in [Project Management Practices.

The key areas of focus and deliverables are:

Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management

Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management effectiveness review and continuous improvement recommendations of the Off-boarding process available to supervisors in the Customer Service Portal

To accomplish this, the Senior Process Engineer will:

Assess current in-scope processes and make additional recommendations for improvements related to efficiency

Make heavy use of available materials in the above mentioned areas as fodder for process engineering activities

Develop process maps

Identify associated process goals, and metrics for measurement of each goal, to ensure that process performance can be measured and quantitatively managed

Meet with any applicable stakeholders to capture data and information as necessary and with Chief Customer Officer approval

Draft, or facilitate preparation of, process flows and instructional materials in coordination with Communications team

Ensure process interface with dependent, or related, processes across the enterprise

Apply industry process engineering best practices to legacy and new processes

Qualifications

Three or more years' experience with Process Engineering techniques and models

Expert knowledge in designing and implementing processes and process assets and/or frameworks

Successful completed the Intermediate Concepts of CMMI course

Active Project Management Professional (PMP)An understanding of IT Service Management framework

10+ years' experience with Project Management practices

ITIL certification a plus

Knowledge of large-scale process methodologies and frameworks in State government environments is a plus

Additional Information

Webcam interview is acceptable.