Service Coordinator
$20.50 - $26/hr
Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management - Service Coordinator: This is a critical job role for managing and dirving RCAs for both shared model ...
$20.50 - $26/hr
Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management - Service Coordinator: This is a critical job role for managing and dirving RCAs for both shared model ...
$20.50 - $26/hr
Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management - Service Coordinator: This is a critical job role for managing and dirving RCAs for both shared model ...
You will lead cross-functional teams responsible for incident, problem, change, and service request management; ensure SLA compliance and performance metrics are met or exceeded; drive customer ...
You will lead cross-functional teams responsible for incident, problem, change, and service request management; ensure SLA compliance and performance metrics are met or exceeded; drive customer ...
Denver, CO · On-site
The primary candidate will have a positive attitude, willingness to learn, be multitask oriented, and possess problem solving skills. Project Manager is responsible for all aspects of project ...
Denver, CO · On-site
The primary candidate will have a positive attitude, willingness to learn, be multitask oriented, and possess problem solving skills. Project Manager is responsible for all aspects of project ...
Denver, CO · On-site
The primary candidate will have a positive attitude, willingness to learn, be multitask oriented, and possess problem solving skills. Project Manager is responsible for all aspects of project ...
Denver, CO · On-site
The primary candidate will have a positive attitude, willingness to learn, be multitask oriented, and possess problem solving skills. Project Manager is responsible for all aspects of project ...
Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management Evaluation and gap ...
Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management Evaluation and gap ...
Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management Evaluation and gap ...
Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management Evaluation and gap ...
Move coordinator for the Palo Alto Campus Support project managers to plan, request, and track to completion in the areas of infrastructure builds, incident management, and problem management in non ...
Move coordinator for the Palo Alto Campus Support project managers to plan, request, and track to completion in the areas of infrastructure builds, incident management, and problem management in non ...
CA7, CA11, Zeke, batch processing, MVS, VM, JES, HSM, batch concepts, problem management/escalation, OPC/TWS, ZEKE/ZEBB, verbal and written communications Additional Information All your information ...
CA7, CA11, Zeke, batch processing, MVS, VM, JES, HSM, batch concepts, problem management/escalation, OPC/TWS, ZEKE/ZEBB, verbal and written communications Additional Information All your information ...
Boulder, CO · On-site
$165K - $205K/yr
Ensure operational readiness through monitoring, alerting, incident response, and problem management processes. * Lead capacity planning, infrastructure forecasting, and resource optimization ...
Boulder, CO · On-site
$165K - $205K/yr
Ensure operational readiness through monitoring, alerting, incident response, and problem management processes. * Lead capacity planning, infrastructure forecasting, and resource optimization ...
Boulder, CO · On-site
$165K - $205K/yr
Ensure operational readiness through monitoring, alerting, incident response, and problem management processes. * Lead capacity planning, infrastructure forecasting, and resource optimization ...
Quick apply
Boulder, CO · On-site
$165K - $205K/yr
Ensure operational readiness through monitoring, alerting, incident response, and problem management processes. * Lead capacity planning, infrastructure forecasting, and resource optimization ...
Denver, CO · On-site
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
Denver, CO · On-site
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
Denver, CO · On-site
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
Denver, CO · On-site
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
Denver, CO · On-site
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
Denver, CO · On-site
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
$19.25 - $25.75/hr
This person will be responsible for Incident Management, Service Requests, Ticket Ownership, Reporting, Events, and Problem Management. It will support the Service Contracts sold by the branch and MS ...
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
Arvada, CO · On-site
$57.25 - $76/hr
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
Arvada, CO · On-site
$57.25 - $76/hr
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
$36.1K is the 25th percentile. Wages below this are outliers.
$29.4K - $37.8K
32% of jobs
$37.8K - $46.2K
2% of jobs
$46.2K - $54.5K
11% of jobs
The median wage is $56.7K / yr.
$54.5K - $62.9K
22% of jobs
$62.9K - $71.3K
5% of jobs
$78.1K is the 75th percentile. Wages above this are outliers.
$71.3K - $79.6K
4% of jobs
$79.6K - $88K
4% of jobs
$88K - $96.4K
5% of jobs
$96.4K - $104.7K
6% of jobs
$104.7K - $113.1K
6% of jobs
$113.1K - $121.4K
2% of jobs
$29.4K
$64.6K
$121.5K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

$20.50 - $26/hr
Full-time
Posted 5 days ago
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
POSITION: Service Coordinator OR Problem Manager
LOCATION:BOULDER,CO
DURATION:1 YEAR
Problem Management - Service Coordinator: This is a critical job role for managing and dirving RCAs for both shared model with dedicated focus to key account(s).
The Problem Manager owns and directs as well as manages all RCA coordination across different technical teams within CMS and required Quality checks and approvals and deliveres to the DPE community as customer deliverables. The Problem Managers are also expected to track and provide status on Action items from the RCA's.
For more information, Please contact
Shubham
973-295-4595
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Recruiting and staffing services
10,000+ Employees
Morristown, NJ, US
1992