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Problem Manager Jobs in Colorado (NOW HIRING)

IT Operations Engineer

Denver, CO

$71.50K - $96.80K/yr

Support problem management activities, including RCA and preventive actions * Execute and validate automated runbooks and operational scripts * Maintain and update SOPs, runbooks, and the Knowledge ...

Excellent analytical, organizational, and problem-solving skills * Strong communication and leadership abilities Preferred Skills: * Experience with ERP systems * Ability to manage multiple ...

Excellent analytical, organizational, and problem-solving skills * Strong communication and leadership abilities Preferred Skills: * Experience with ERP systems * Ability to manage multiple ...

Closing Manager

Boulder, CO · On-site

$20/hr

Problem solving skills and a team leader directing staff while leading by example * Ensuring all ... Closing Manager We are looking for an experienced and skilled closing manager with good people and ...

SBM's Manager in Training (MIT) program assists motivated individuals in developing the skills and ... Strong problem-solving skills * Ability to work in a fast-paced and challenging environment * Team ...

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Warehouse Manager

Littleton, CO · On-site

$21 - $25/hr

Warehouse Manager * Location: Littleton, CO * Type: Full-time * Summary: Lead our fast-paced ... Strong problem-solving and communication skills.

Site Manager

Denver, CO · On-site

$70K - $90K/yr

Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills * Knowledge of Microsoft Office ...

Finance Manager

Colorado Springs, CO · On-site

$76.50K - $91.70K/yr

Wellness resources Finance Manager Job Ad Thrive Health Systems is a natural healthcare company ... Excellent analytical and problem-solving skills with the ability to make data-driven decisions.

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Problem Manager information

See Colorado salary details

$29.4K

$64.6K

$121.5K

How much do problem manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for problem manager in Colorado is $64,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $88,300.00 per year, depending on experience, location, and employer.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What are popular job titles related to Problem Manager jobs in Colorado? For Problem Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in Colorado look for? The top searched job categories for Problem Manager jobs in Colorado are:
What cities in Colorado are hiring for Problem Manager jobs? Cities in Colorado with the most Problem Manager job openings:

$71.50K - $96.80K/yr

Other

Posted 18 days ago


Job description

Role Level: Engineer / Senior Engineer
Experience: 4 6 years
Location: Denver, CO (Onsite, based on coverage needs)
Shift Timings: Rotational shifts within standard US business hours (6 AM 10 PM) with on-call support for Sev-1 / Sev-2 incidents

Role Purpose

  • Provides hands-on IT Operations support by resolving incidents, executing tasks, and maintaining platform stability
  • Ensures services are operated reliably in accordance with defined SOPs and operational processes

Key Responsibilities

  • Resolve L2/L3 incidents across AWS, databases, and third-party integrations
  • Respond to monitoring alerts and validate overall system health
  • Execute BAU and planned operational tasks as per approved SOPs
  • Support problem management activities, including RCA and preventive actions
  • Execute and validate automated runbooks and operational scripts
  • Maintain and update SOPs, runbooks, and the Knowledge Base (KEDB)
  • Support vendor escalations with Likewize, ePay, and other partners
  • Participate in change execution and post-change validation activities

Required Skills & Experience

  • 4 6 years of experience in IT Operations or Production Support
  • Working knowledge of AWS environments, including Lambda and monitoring
  • Practical understanding of MongoDB and SQL databases
  • Experience with Dynatrace, CloudWatch, or similar monitoring tools
  • Hands-on experience with ServiceNow incident and task workflows
  • Basic scripting or automation exposure
  • Strong troubleshooting, documentation, and operational discipline