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It Problem Manager Jobs in Colorado (NOW HIRING)

360 IT Professionals

Senior java developer

Denver, CO · On-site

$59 - $75.25/hr

Company Description This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont ... Java developer roles and responsibilities include managing Java/Java EE application development ...

Litera

Manager, Site Reliability Engineering

Denver, CO · On-site

$58.75 - $78/hr

By leading a team of SREs and partnering closely across Engineering, Product, Security, and IT ... Familiarity with ITIL, Problem Management, Change Management, Operational Excellence, or modern ...

JW Affinity IT

Senior Network Technician

Littleton, CO

$70K - $72K/yr

Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties ... Monitor and take appropriate action from network alerts generated from management tools. * Perform ...

JW Affinity IT

Senior Network Technician

Littleton, CO · On-site

$23.50 - $30.25/hr

Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties ... Monitor and take appropriate action from network alerts generated from management tools. * Perform ...

JW Affinity IT

Senior Network Technician

Littleton, CO

$23.50 - $30.25/hr

Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties ... Monitor and take appropriate action from network alerts generated from management tools. * Perform ...

360 IT Professionals

Scrum master

Denver, CO

$53 - $70.75/hr

Company Description This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont ... management Qualifications Minimum of 5-7 years of Scrum Master experience Minimum of 5-7 years ...

JW Affinity IT

Senior Network Technician

Littleton, CO

$23.50 - $30.25/hr

Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties ... Monitor and take appropriate action from network alerts generated from management tools. * Perform ...

JW Affinity IT

AV/VTC Support Operator

Littleton, CO · On-site

$40K - $42K/yr

Scheduling, monitoring, managing, troubleshooting, and manipulating audio visual equipment in a ... First level problem resolution for VT equipment, i.e., codec's, audio, cameras, projectors ...

Trimble

Product Manager

Westminster, CO

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Strong problem-solving skills with a passion for delivering "visionary pragmatist" results ...

Synspective

Business Operations Manager

Denver, CO · On-site

... IT, and PR. The ideal candidate is a strong communicator and problem solver who enjoys building ... Support vendor management, invoice management, contract administration, inventory management, and ...

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Showing results 1-20

All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Colorado

It Problem Manager information

See Colorado salary details

$21K

$78.6K

$145.1K

How much do it problem manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for it problem manager in Colorado is $78,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What job categories do people searching It Problem Manager jobs in Colorado look for? The top searched job categories for It Problem Manager jobs in Colorado are:
What cities in Colorado are hiring for It Problem Manager jobs? Cities in Colorado with the most It Problem Manager job openings:
It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,567 per year, or $37.8 per hour.
IT Summer Internship (Students Only)

IT Summer Internship (Students Only)

Academy School District 20

Colorado Springs, CO • On-site

$14.75 - $19.75/hr

Part-time

Posted yesterday

Academy District 20 rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

151st of 581 rated elementary and secondary schools

Job description

Estimated Start Date:
2026-06-01
Student Hire performs temporary activities at the direction of an administrative staff member or designee.
Details:
  • The program will run from June 1, 2026 - July 31, 2026. Students must be available to work that entire time period.
  • The hours will be 7:30 a.m. - 3:30 p.m., Monday - Friday.
  • There will be no overtime or weekend work.
  • These internship positions are paid at minimum wage.
  • Applications are due no later than Friday, May 15.
  • Candidates will submit to a tech competency exam as well as interview.
  • Must be between the ages of 16 and 18 and a current District 20 student to apply.

The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time.
  • Reports consistently for work as scheduled
  • Performs other duties as assigned
  • Attains proficient or higher evaluations on established Performance Standards
  • Completes responsibilities as assigned

Knowledge, Skills, and Abilities:
  • Ability to be flexible and patient in work demands
  • Ability to assist students in assigned areas
  • Ability to communicate effectively verbally and in writing
  • Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general public
  • Ability to follow oral and written instructions
  • Ability to greet and interact with the public in a courteous and professional manner
  • Ability to maintain confidentiality
  • Ability to manage simultaneous demands and set clear priorities
  • Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities
  • Commitment to the education of students as a primary responsibility
  • Demonstrated ability to manage simultaneous demands and set clear priorities
  • Demonstrated ability to work well with others in a team setting
  • Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness
  • Demonstrates effective organizational and time management skills
  • Detail-oriented
  • Energetic, creative, innovative, flexible
  • Excellent cooperative, collaborative, and problem-solving skills
  • Promotes a positive climate, culture, and community
  • Student-centered and relationship-focused
  • Understanding of data privacy laws and their implications for the educational community

Work Environment: The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive.
  • The noise level in the work environment may alternate among quiet, moderate, and loud.
  • The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff.
  • The incumbent is required to work scheduled school/work hours and/or days.
  • The incumbent may be required to work extended school/work hours and/or days as directed.
  • The incumbent operates primarily independently and frequently with others in a professional school environment indoors regularly and outdoors occasionally.

Physical Demands: The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions
  • Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties
  • Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices
  • Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensils
  • Typical demands require staff to lift and carry up to 20 pounds, and may be higher for some assignments depending on position and student need; climb stairs, ladders, and/or stools; reach, hold, grasp and turn objects; use fingers to operate computer keyboards; feel the shape, size and temperature of objects

Cognitive Functions: The following are some of the cognitive functions commonly associated with this position. They are included for informational purposes and are not all-inclusive. The staff member may be required to analyze, communicate, compare, compile, compute, coordinate, copy, evaluate, instruct, negotiate, synthesize, reason, and use interpersonal skills.
Required Qualifications:
FLSA Status:
United States of America (Non-Exempt)
How to Apply:
All applicants should apply online. Documents emailed directly to a supervisor will not be considered for application purposes and will not receive a response. A completed online application also includes the following uploaded documents in PDF format:
  • A current resume

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