ZipRecruiter

Log In

1

It Problem Manager Jobs in Colorado (NOW HIRING)

TeamLogic IT

IT Technician Level II

Colorado Springs, CO · On-site

$65K - $70K/yr

About TeamLogic IT TeamLogic IT is a leading provider of comprehensive managed IT services, ... Join us, and wear the badge of a problem solver, a relationship builder, and a key player in a team ...

360 IT Professionals

Call Center Representative

Denver, CO

$16.50 - $20.50/hr

Company Description 360 IT Professionals is leading name in the software development industry ... Documents, tracks and monitors the problem to ensure a timely resolution. * Has knowledge of ...

Cyxtera

IT Field Engineer

Englewood, CO

Other office IT duties as requested Requirements: * Excellent organizational skills and the ability ... Basic ITIL problem management understanding and support ticket systems understanding. * Basic ...

ATN Health

Information Technology Specialist

Aurora, CO · On-site

$31K - $45K/yr

Other office IT duties as requested. * Minimum 5 years General IT experience on both Windows and ... Basic ITIL problem management understanding and support ticket systems understanding. * Basic ...

360 IT Professionals

Senior java developer

Denver, CO

$59 - $75.25/hr

Company Description This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont ... Java developer roles and responsibilities include managing Java/Java EE application development ...

Cyxtera

IT Field Engineer

Englewood, CO · On-site

Other office IT duties as requested Requirements: * Excellent organizational skills and the ability ... Basic ITIL problem management understanding and support ticket systems understanding. * Basic ...

Georgia IT Inc

Salesforce Tech Lead

Denver, CO · On-site

$57 - $75.75/hr

Strong analytical and problem-solving skills * Excellent communication and stakeholder management ... Required Qualifications * 10-12 years of total IT experience with strong Salesforce expertise.

New

next page

Showing results 1-20

All JobsIt Problem Manager JobsIt Problem Manager Jobs in Colorado

It Problem Manager information

See Colorado salary details

$21K

$78.6K

$145.1K

How much do it problem manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for it problem manager in Colorado is $78,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What job categories do people searching It Problem Manager jobs in Colorado look for? The top searched job categories for It Problem Manager jobs in Colorado are:
What cities in Colorado are hiring for It Problem Manager jobs? Cities in Colorado with the most It Problem Manager job openings:
It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Colorado as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,567 per year, or $37.8 per hour.
IT Meditech System Specialist, Exempt

IT Meditech System Specialist, Exempt

Community Hospital

Grand Junction, CO • On-site

$48 - $55.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Position Highlights:
  • Position: IT Applications Systems Specialist
  • Job Type: Exempt - Full-Time
  • Location: IT Department

Responsibilities:
  • Product Ownership: Provide product ownership and senior level expertise on decisions and priorities regarding the Meditech Expanse EMR.
  • System Support: Provide daily support for application systems with a focus on Meditech Expanse, including troubleshooting and user assistance.
  • System Updates and Upgrades: Coordinate and manage system updates, patches, and upgrades for all relevant application systems, ensuring minimal disruption to hospital operations.
  • User Training: Provide utilization training on EMR standards for providers and other healthcare professionals.
  • User Support: Assist users by troubleshooting/resolving requests received through the service desk, such as user provisioning and enhancement requests for application systems. Participate in the application call queue, serving as the primary point of contact for application system support.
  • Incident Management: Manage and resolve system incidents, escalating critical issues to vendors as necessary to maintain system uptime and service quality.
  • Application Maintenance: Participate in the design, development, testing, implementation, and ongoing maintenance of clinical and administrative applications.
  • Quality Testing and Validation: Manage and execute quality testing efforts for projects, enhancements, and bug fixes.
  • Workflow Optimization: Work with operational teams to optimize workflows and ensure the application systems meet their needs. Monitor system performance and offer suggestions for improving efficiency, identify recurring system issues, and work proactively with teams to implement long-term solutions and process improvements.
  • Data Management: Ensure the accuracy and integrity of clinical data including patient records and other critical information within the application systems.
  • Liaison: Act as a liaison between the IT department and operational staff to address any issues or improvements needed.
  • Application Expert: Function as an application expert addressing requirements of system integration and compatibility among physician tools and application platforms.
  • Application Portfolio Management (APM): Quantify and maintain the clinical application portfolio. Contribute to the application system lifecycle management (LCM) roadmap analysis to optimize the portfolio, reduce costs, and mitigate risks.

Required: Experience with Acute and/or Ambulatory Meditech Expanse Electronic Health Records systems.
Skills:
  • Strong understanding of clinical workflows and healthcare IT systems.
  • Excellent problem-solving and project management skills.
  • Proficiency in training and supporting EMR system users - including physicians.
  • Excellent verbal and written technical/non-technical communication skills.
  • Ability to translate technical functions and terminology with Business Operations and Physician Practice staff.
  • Business Relationship Management (BRM).
  • Dedication to process improvement and ownership of assigned projects and products.

Attributes:
  • Ability to work independently and manage multiple tasks.
  • Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for outcomes.
  • Strong attention to detail and organizational skills are required.
  • Provide a bridge between the technical team and the applications team.
  • Ability to thrive in high-stress situations.

Requirements:
Bachelor's degree in either Nursing, Health Sciences, Information Systems, Information Technology, Healthcare Administration, Business Administration, or equivalent combination of education, experience, and training.
Compensation:
  • $48.00 - 55.20 per hour, depending on education and experience.
  • Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available.

Benefits:
  • Medical, dental, vision insurance
  • Life Insurance
  • Free Parking
  • Paid time off
  • Education assistance
  • 403(b) with employer matching
  • Wellness Program
  • Additional benefits based on employment status

Additional Information:
  • Relocation: Must relocate to Grand Junction, CO 81505 before starting work.
  • Work Location: In-person/onsite
  • Application Deadline: Posting will remain open June 30, 2026

Be Extraordinary. Join Us Today!
Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply