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It Problem Manager Jobs in Colorado (NOW HIRING)

Do it Best

Manager

Burlington, CO · On-site

$4K - $5K/mo

Directs merchandising in the store and ensures it is clean and organized, also responsible for ... We're more than just a store-we're a team of problem-solvers, project supporters, and community ...

Lincoln Electric

IT On-Site Support

Fort Collins, CO · On-site

$65K - $75K/yr

Manage user accounts, permissions, and access control, including password resets and user ... Excellent problem-solving and critical-thinking skills to diagnose and resolve technical issues ...

Akraya Inc.

Project Coordinator

Broomfield, CO · On-site

... problem management in non-Production environments. Develop organizational process improvements ... IT Projects IT certification (ITIL) or equivalent experience Additional Information All your ...

EchoStar

Financial Analyst II - IT

Englewood, CO · On-site

$63K - $90K/yr

... and supply chain management. Job Duties and Responsibilities Candidates must be willing to ... A rational, curious mindset with outstanding problem-solving skills and a meticulous eye for detail

EchoStar

Financial Analyst II - IT

Englewood, CO · On-site

$63K - $90K/yr

... and supply chain management. Job Duties and Responsibilities Candidates must be willing to ... A rational, curious mindset with outstanding problem-solving skills and a meticulous eye for detail

Leidos

Incident Management

Aurora, CO · On-site

$87K - $157K/yr

An Incident Manager records all issues and helps to design ways to prevent similar problems in the ... Production of statistics and reports to demonstrate performance of the Incident and Problem ...

EchoStar

Financial Analyst II - IT

Littleton, CO · On-site

$63K - $90K/yr

... and supply chain management. Job Duties and Responsibilities Candidates must be willing to ... A rational, curious mindset with outstanding problem-solving skills and a meticulous eye for detail

Leidos

Incident Management

Aurora, CO · On-site

$87K - $157K/yr

An Incident Manager records all issues and helps to design ways to prevent similar problems in the ... Production of statistics and reports to demonstrate performance of the Incident and Problem ...

Long View Systems

Project Manager

Denver, CO · On-site

$70 - $90/hr

We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America ... Knowledge of change and problem management and ability to anticipate risks * Ability to build ...

TeamLogic IT

IT Technician Level II

Colorado Springs, CO · On-site

$65K - $70K/yr

About TeamLogic IT TeamLogic IT is a leading provider of comprehensive managed IT services, ... Join us, and wear the badge of a problem solver, a relationship builder, and a key player in a team ...

360 IT Professionals

Call Center Representative

Denver, CO

$16.50 - $20.50/hr

Company Description 360 IT Professionals is leading name in the software development industry ... Documents, tracks and monitors the problem to ensure a timely resolution. * Has knowledge of ...

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Showing results 1-20

All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Colorado

It Problem Manager information

See Colorado salary details

$21K

$78.6K

$145.1K

How much do it problem manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for it problem manager in Colorado is $78,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What cities in Colorado are hiring for It Problem Manager jobs? Cities in Colorado with the most It Problem Manager job openings:
It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Colorado as of June 2026, with employment types broken down into 67% Full Time, 30% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,567 per year, or $37.8 per hour.
Manager

Manager

Do it Best

Burlington, CO • On-site

$4K - $5K/mo

Full-time

Posted 16 days ago

Job description

Benefits:
  • *varies by location
  • Locally owned and operated
  • Career Advancement Opportunities
  • Employee discounts

You might be a great fit if
  • You enjoy serving others as we would like to be served.
  • Making the best even better.
  • You enjoy making a difference in your community.
  • You enjoy helping others.
  • You enjoy working in teams.
  • You're motivated to learn new skills.

Job Summary:
Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service experience. They should positively represent Home Store LLC consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
  • Model excellent customer service by helping customers when necessary.
  • Oversee daily opening and closing of the store.
  • Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
  • Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
  • Immediately respond to customer complaints and resolve them as best as possible.
  • Maintain inventory at appropriate levels and direct cycle counts.
  • Coordinates sales promotions, marketing, and special events.
  • Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
  • Ensures the sales floor stays clean and orderly.
  • Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
  • Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
  • Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Qualifications:
  • Outstanding customer service skills and a professional attitude.
  • Excellent communication skills, both written and verbal.
  • Committed to continually learning and pursuing training and development opportunities.
  • Project management skills, including the ability to coordinate special projects and finish on time and within budget.
  • Ability to supervise other employees and understand the fundamentals of leadership.
  • Strong knowledge of the products contained in the store.
  • Motivated, organized, self-starter who is able to think independently and solve problems.
  • Understanding of store operations, including finances, inventory control, and pricing strategy.
  • Strong math, reading, writing, and communication skills.
  • Knowledge of effective sales methods and techniques.
  • Understand how to efficiently operate the store's point-of-sale system. Knowledge of MS Word and PowerPoint.
  • Able to work a flexible schedule, including weekends and holidays.

Goals:
  • Drive growth in the company through increasing sales and reducing expenses.
  • Build a strong team of motivated and productive retail associates.
  • Expand knowledge of retail operations, including inventory management and pricing strategies.

Compensation: $4,000.00 - $5,000.00 per month
The Home Store is your trusted, locally owned home improvement retailer with locations in Lamar and Burlington, Colorado. We proudly serve Eastern Colorado communities with personalized service, expert advice, and a commitment to quality.
With access to over 67,000 items through our warehouse, we offer an incredible selection of tools, hardware, home goods, and building materials to support everything from weekend projects to major renovations. Whether our customers are repairing a leaky faucet or building their dream deck, we're here to help make it happen.
At The Home Store, we believe in the power of hometown service backed by big-time resources. We're more than just a store-we're a team of problem-solvers, project supporters, and community builders.
Join us and be part of something meaningful-helping neighbors build better homes, stronger communities, and lasting memories

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