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Itsm Change Manager Jobs in Texas (NOW HIRING)

Experis

Change Manager Delivery Lead

Plano, TX · On-site

$65 - $67/hr

As a Change Manager Delivery Lead, you will be part of the IT department supporting engineering and ... Utilize ITSM Remedy and ServiceNow to maintain accurate records of requests and communications.

K&L Gates

Lead, IT Change Management

Austin, TX · On-site

$97K - $146K/yr

KEY RELATIONSHIPS Director, Global Support Services / ITSM Leadership, Incident / Problem Manager ... Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings and document ...

defi AUTO LLC

ITSM Specialist

Austin, TX · On-site

$60K - $80K/yr

ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... Review change records to ensure compliance with change management policies * Support release ...

VeraLogics, Inc

ITSM Administrator

San Antonio, TX · On-site

The ITSM Administrator is responsible for the administration, configuration, and ongoing ... Request, Change, Problem, Knowledge, and Asset Management. * Develop and maintain dashboards ...

VeraLogics, Inc

ITSM Administrator

San Antonio, TX · On-site

The ITSM Administrator is responsible for the administration, configuration, and ongoing ... Request, Change, Problem, Knowledge, and Asset Management. * Develop and maintain dashboards ...

VeraLogics, Inc.

ITSM Administrator

San Antonio, TX · On-site

The ITSM Administrator is responsible for the administration, configuration, and ongoing ... Request, Change, Problem, Knowledge, and Asset Management. * Develop and maintain dashboards ...

Quanta Services

Senior ITSM/ITAM Platform Engineer

Houston, TX · On-site

$52.75 - $68/hr

We are seeking a Senior ITSM/ITAM Platform Engineer to lead the initial development and the ongoing ... change, and problem workflows. On the asset side, you stand up and steward the CMDB and asset ...

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Itsm Change Manager information

What is the difference between Itsm Change Manager vs Itsm Incident Manager?

AspectItsm Change ManagerItsm Incident Manager
Primary FocusManaging and coordinating change processes to minimize riskRestoring normal service operation quickly after incidents
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentChange advisory boards, project teams, IT departmentsHelp desks, support teams, IT operations
Key ResponsibilitiesPlanning, assessing, and implementing changesHandling incidents, troubleshooting, and resolution

The Itsm Change Manager focuses on managing changes to IT services to reduce risk, while the Itsm Incident Manager concentrates on quickly resolving incidents to restore service. Both roles require ITIL certifications and work within IT support environments, but their core responsibilities differ significantly.

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Itsm Change Manager jobs near you
Infographic showing various Itsm Change Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

ITSM Change and Release Manager

Marvel Technologies Inc

Dallas, TX • On-site

Contractor

Re-posted 14 days ago

Job description

The Role:

Our Client is seeking a ITSM Change and Release Manager to join our team in Chicago, IL / Dallas, TX (Need Onsite day 1, hybrid 3 days from office).

Job Description:

We are seeking an experienced ITSM Change and Release Manager with a strong background in the banking or financial services sector. The ideal candidate will be responsible for overseeing the change and release management processes, ensuring that all changes to IT services are conducted in a controlled and efficient manner, minimizing risk and disruption to business operations.

Responsibilities:

  • Develop, implement, and maintain change management policies and procedures in alignment with ITIL best practices.
  • Review and assess change requests, ensuring alignment with business objectives and risk management protocols.
  • Coordinate with cross-functional teams to schedule and facilitate change implementation, ensuring minimal disruption to services.
  • Monitor change success rates and identify opportunities for process improvement.
  • Plan, schedule, and manage releases, ensuring that all release processes are followed and documented.
  • Collaborate with development, quality assurance, and operations teams to ensure that releases are delivered on time and meet quality standards.
  • Conduct pre-release and post-release review sessions to gather feedback and assess the effectiveness of releases.
  • Conduct risk assessments for proposed changes and develop mitigation strategies to minimize potential impacts.
  • Maintain a change advisory board (CAB) to review and approve significant changes, ensuring stakeholder involvement and communication.
  • Maintain comprehensive documentation of all change and release management activities, including change logs and release notes.
  • Produce regular reports for senior management and stakeholders summarizing change and release metrics, compliance, and incident trends.
  • Serve as the primary point of contact for all change and release-related inquiries, maintaining clear communication with IT and business stakeholders.
  • Facilitate training and awareness sessions on change and release management processes for relevant teams.
  • Ensure that all change and release activities comply with regulatory requirements and internal policies within the banking and financial services industry.
  • Stay informed about industry best practices and regulatory changes that may impact the change and release management processes.

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field; a master’s degree is a plus.
  • Minimum of 9+ years of experience in IT Service Management, with at least 5+ years in a Change and Release Manager role, preferably within the banking or financial services sector.
  • Strong knowledge of ITIL framework and best practices.
  • Familiarity with ITSM tools such as ServiceNow, JIRA, or similar platforms.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
  • Certifications such as ITIL, Change Management (PROSCI), or Project Management Professional (PMP) are preferred.

Please ensure that you use the below template forma when submitting profiles. Only the following details along with the resume should be shared:

Do not submit any personal documents along with the profile.  

                            Submission Template 

Full Name

 

Contact Number

 

Email Address  

 

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