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Itil Change Manager Jobs (NOW HIRING)

Change Manager

WV · On-site +1

$128K - $173K/yr

Change Control Management, IT Change Management, ITIL Change Management, Microsoft Project, Software Development Life Cycle (SDLC) Methodologies Certifications: None Experience: 5 + years of related ...

Own the ITIL-based change management process for non-production environments (NPEs). * Review and assess Requests for Change (RFCs), including impact analysis, approvals/rejections, rollback/back-out ...

Key Responsibilities Lead and govern the end-to-end Change Management process in alignment with ITIL best practices. Drive Greenfield implementation of Change Management processes, governance ...

Lead and govern the end-to-end Change Management process in alignment with ITIL best practices. * Drive Greenfield implementation of Change Management processes, governance, workflows, and controls ...

Design and maintain ITIL-based change management workflows covering request intake, impact analysis, approval, implementation, validation, and post-implementation review for enterprise IT services.

Lead the full change management lifecycle, enforcing ITIL-aligned processes for change requests, approvals, and implementation. * Run the Change Control Board (CCB), prepare agendas, facilitate ...

Own and manage the end-to-end Change Management process in alignment with ITIL best practices. * Review, assess, and approve all changes (Standard, Normal, Emergency) to ensure minimal business ...

Change Management Specialist (Servicenow) Location: Buffalo NY (Onsite - 5 Days) Experienced ... ITIL Practice Manager, ITIL Managing Professional) a plus. • Experience supporting or ...

Lead and continuously improve the enterprise IT Change Management process in alignment with ITIL best practices. * Facilitate weekly Change Advisory Board (CAB) meetings, Emergency CAB (eCAB ...

The ideal candidate will have strong expertise in Release Management, ITIL Change Management, Agile delivery, CI/CD pipelines, and cross-functional stakeholder coordination. This role is responsible ...

Working knowledge of IT best practices and regulations, the software development lifecycle (SDLC), and ITIL Change Management methodology. ITIL certification preferred but not required Flexible ...

Change Coordinator

Montgomery, AL · On-site

$96K - $125K/yr

Working knowledge of IT best practices and regulations, the software development lifecycle (SDLC), and ITIL Change Management methodology. ITIL certification preferred but not required Flexible ...

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands ...

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands ...

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Itil Change Manager information

See salary details

$12

$56

$81

How much do itil change manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for itil change manager in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.
More about Itil Change Manager jobs
What cities are hiring for Itil Change Manager jobs? Cities with the most Itil Change Manager job openings:
What are the most commonly searched types of Itil Change jobs? The most popular types of Itil Change jobs are:
What states have the most Itil Change Manager jobs? States with the most job openings for Itil Change Manager jobs include:
Infographic showing various Itil Change Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $116,690 per year, or $56.1 per hour.

Change Manager

GDIT

WV • On-site, Remote

$128K - $173K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 223 rated it services


Job description

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Change Control Management, IT Change Management, ITIL Change Management, Microsoft Project, Software Development Life Cycle (SDLC) Methodologies

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Advance how our customers operate while you advance your career. Join GDIT as a Change Manager and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT
As an Change Manager, you will play a crucial role in improving, managing and operating Medicare systems:

  • Provide materials to facilitate Module Change Control Board (MCCB) meetings
  • Work closely with the Enterprise Change Control Manager
  • Ensure all stakeholders have supporting documentation prior to meetings for discussions. (MCCB, ECCB, CAB)
  • Review all Change Requests (CRs) for completeness before CAB and ECCB meetings
  • Agree to meet documented due dates and notify the Enterprise Change Manager prior to any delays; this includes, but is not limited to, due dates related to documentation submissions/review, as well as Software Development Lifecycle (SDLC) due dates related to specific Change Request
  • Monitor and report on all CRs and ECRs for delays, impacts, risks, testability, traceability, and schedule changes and/or updates to the Enterprise CCM
  • Communicate with impacted Module Contractors on ECRs
  • Follow up on open CRs to drive them to completion
  • Ensure requested changes align with the operational goals and objectives defined for the Module


WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Change Manager must have:

  • Five (5) years of experience as a Change Manager or Change Coordinator
  • Expert MS Project skills and experience managing multiple projects simultaneously
  • Expert/Advanced knowledge of all Microsoft Office products including Office 365, Teams, and SharePoint
  • Bachelor's degree in computer science, information technology or business administration. Equivalent work experience may be substituted for a degree
  • Working knowledge of IT best practices and regulations, the software development lifecycle (SDLC), and ITIL Change Management methodology. ITIL certification preferred but not required
  • Prior Medicaid systems experience preferred

Additional Information:

Work Arrangements: Remote. Travel 20-50%

Security: A background check will be required.

Timeline: This is a contingent job posting. Work is not expected to begin until August 2027 or later.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues that share your desire to drive operations forward.

The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

25-50%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US