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Itil Change Manager Jobs in Indiana (NOW HIRING)

SKILLED VETS

Network Engineer

Indianapolis, IN · On-site

Manage IP addressing, DHCP/DNS dependencies, routing policies, and segmentation. Implement and ... ITIL change practices familiarity preferred Experience: 3-6 years in network engineering ...

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Itil Change Manager information

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$11

$53

$77

How much do itil change manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for itil change manager in Indiana is $53.38, according to ZipRecruiter salary data. Most workers in this role earn between $41.88 and $67.26 per hour, depending on experience, location, and employer.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are popular job titles related to Itil Change Manager jobs in Indiana?

For Itil Change Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Itil Change Manager jobs in Indiana look for?

The top searched job categories for Itil Change Manager jobs in Indiana are:

Itil Change Manager jobs near you
Infographic showing various Itil Change Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $111,038 per year, or $53.4 per hour.

Network Engineer

SKILLED VETS

Indianapolis, IN • On-site

Full-time

Posted 8 days ago

Job description

Job Description:
Primary Purpose of Role:
Design, implement, and support enterprise network services (LAN/WAN/WLAN/SD-WAN) with a focus on availability, performance, standardization, and secure connectivity across sites and environments.

Key Responsibilities:
Configure and support switching, routing, wireless, and SD-WAN services.
Manage IP addressing, DHCP/DNS dependencies, routing policies, and segmentation.
Implement and maintain QoS standards for critical applications/voice where applicable.
Support remote access services and connectivity troubleshooting with security partners.
Execute change planning, risk assessment, implementation, and validation (CAB aligned).
Maintain network documentation, diagrams, standards, and as-built configs.

Key Performance Measures:
Change success rate (no incidents / minimal rollback)
Network availability and performance KPI attainment
Reduction in recurring incidents (problem elimination)
Compliance to standards (configs, segmentation, documentation)
Delivery timeliness for assigned projects/requests

Competencies and Behaviors:
Highest Standards (Skilled): designs and implements to standards; strong testing/validation.
Execution & Evolution (Skilled): delivers reliably; improves performance and maintainability.
Drive a Positive Customer Experience (Skilled): partners well with sites/app teams; communicates clearly.
Collaboration & Inclusion (Skilled): coordinates across Infrastructure, Security, and providers.

Qualifications:
Bachelor’s degree preferred (or equivalent experience)
CCNA / equivalent preferred
Hands-on experience with enterprise switching/routing and WLAN
ITIL change practices familiarity preferred

Experience:
3–6 years in network engineering
Troubleshooting across L2/L3, Wi-Fi RF basics, and WAN pathing
Experience with SD-WAN operations (policy, overlays, monitoring)
Working knowledge of network security concepts (ACLs, segmentation)
Experience with vendor/carrier circuit delivery and troubleshooting
Documentation discipline (standards, diagrams, runbooks)

Scope Factors
Geography: multi-site / regional to global scope
Complexity: implements non-trivial changes; supports projects
People: may mentor junior staff; leads small workstreams
Budget: influences circuit/hardware needs; no direct P&L
On-call: rotation for escalations and after-hours changes