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Itil Change Manager Jobs in Indiana (NOW HIRING)

EXOS

Windows Platform Operations Engineer

Indianapolis, IN · On-site

$66K - $89K/yr

Follow ITIL incident, problem, and change management processes using ServiceNow. * Lead incident resolution and root cause analysis activities for critical server issues. * Manage infrastructure ...

Dexcom

IT Manager, Commercial Applications

Edinburgh, IN · On-site

$93.71 - $147.26/hr

To forever change how diabetes is managed. To unlock information and insights that drive better ... ITIL)Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable.Excellent ...

Virtusa

Database Administrator

Indianapolis, IN

Hands on with ITIL processes like Incident Management, Problem Management, Change Release Management, Configuration Management and Knowledge Management. * Knowledge and experience of using ITSM tools ...

Allegion

Field Service Technician II

Indianapolis, IN · On-site

Create, follow and promote defined ITIL, and cyber security, procedures and policies. * Provide ... controls, change management. * Knowledge of OT technologies a nice to have, not required. (PLC ...

Impact Networking

Systems Engineer I

Indianapolis, IN · On-site

ITIL and service management familiarity a plus. * Experience with N-able RMM or similar remote ... That's how we change the world - one person, one company, one community at a time. Behaviors define ...

Belden, Inc.

OTC IT Technical Specialist

Carmel, IN · On-site

$101K - $152K/yr

Change Management: Execute change management strategies to facilitate thesmooth transition from ... g., ITIL, PMP) are a plus. * Knowledge of SAP S/4 Logistics and MM are a plus. * Demonstrated ...

Impact Networking

Systems Engineer I

Hammond, IN · On-site

ITIL and service management familiarity a plus. * Experience with N-able RMM or similar remote ... That's how we change the world - one person, one company, one community at a time. Behaviors define ...

Belden Inc

OTC IT Technical Specialist

Carmel, IN · On-site

$101K - $152K/yr

Change Management: Execute change management strategies to facilitate thesmooth transition from ... g., ITIL, PMP) are a plus. * Knowledge of SAP S/4 Logistics and MM are a plus. * Demonstrated ...

Huntington

Site Reliability Engineer

Indianapolis, IN · On-site

$57K - $113K/yr

Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...

Huntington

Site Reliability Engineer

Indianapolis, IN · On-site

$54.50 - $72.50/hr

Knowledge of ServiceNow and ITIL Incident, Problem, Change, and Major Incident Management processes. * Experience supporting cloud platforms such as AWS, Azure, and/or GCP. * Understanding of SRE ...

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All JobsItil Change JobsItil Change Manager JobsItil Change Manager Jobs in Indiana

Itil Change Manager information

See Indiana salary details

$11

$53

$77

How much do itil change manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for itil change manager in Indiana is $53.38, according to ZipRecruiter salary data. Most workers in this role earn between $41.88 and $67.26 per hour, depending on experience, location, and employer.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are popular job titles related to Itil Change Manager jobs in Indiana?

For Itil Change Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Itil Change Manager jobs in Indiana look for?

The top searched job categories for Itil Change Manager jobs in Indiana are:

What cities in Indiana are hiring for Itil Change Manager jobs?

Cities in Indiana with the most Itil Change Manager job openings:

Itil Change Manager jobs near you
Infographic showing various Itil Change Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $111,038 per year, or $53.4 per hour.

ServiceNow System Administrator

Everwise Credit Union

South Bend, IN • On-site

Other

Posted 3 days ago

New

Job description

Position Summary:

The ServiceNow System Administrator will be responsible for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform within the organization. This incumbent ensures the stability, integrity, and efficient operation of the ServiceNow platform, supporting business processes and technology solutions that enable the organization to deliver seamless IT and business services. The ideal candidate is technically adept, analytical, and has a passion for optimizing workflows and service delivery using the ServiceNow platform.

Primary Responsibilities and Duties:

  • Responsible for, as the ServiceNow platform owner, staying up to date on technological enhancements to the platform to collaborate with leadership to develop strategy and budgeting to support business operations.

  • Ensuring the platform runs smoothly by applying updates, patches, and performing regular maintenance tasks. 

  • Ensuring data integrity, managing data import and export processes, and creating reports and dashboards to analyze platform usage and performance. 

  • Addressing and resolving technical issues and providing support to users encountering problems with the platform. 

  • Manage User/group adhering to principles of least privileged

  • Implementing security measures and ensuring the platform adheres to relevant security policies and compliance requirements. 

  • Responsible for the design and building of ServiceNow Applications and integration  with other applications and platforms, including architecture, languages, best practices and methodologies in an Agile Scrum environment.

  • Follow, maintain and apply documentation best practice policies, procedures and process throughout ServiceNow development.

  • Utilizes available programming methodologies and languages and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.

  • Design and implement solutions following established Configuration Management policies and standards.

  • Assume additional responsibilities as required for the growth and advancement of Everwise.

Knowledge/Skills:

  • Demonstrate knowledge of ServiceNow modules, workflows, and data model. 

  • Knowledge of ITIL frameworks and ServiceNow''s ITSM applications (Incident, Problem, Change). 

  • Understanding user and role management, list and form configuration, and data import. 

  • Building and managing workflows to automate tasks and processes within ServiceNow 

  • Ability to communicate technical information to non-technical personnel.

  • Knowledge of computer and/or network security systems, applications, procedures and techniques.

  • Excellent verbal and written communication skills are necessary.

  • Demonstrates excellent customer service standards and behaviors, as well as encourages, coaches and monitors the same in staff. 

  • Consistently promotes teamwork and direct communication with team members and be able to function independently as well as part of a team.

Minimum Requirements:

  • High School Diploma, GED or equivalent certification

  • Bachelor’s degree in a technology related curriculum or equivalent work experience in a technological field or demonstrate equivalent work experience knowledge.

  • 2+ years’ experience in ServiceNow workflow development.

  • Experience with ServiceNow Discovery, CMDB, or Asset Management.

  • Hands-on implementation and support experience with ServiceNow.

  • Hands-on experience working with implementing and supporting the following ServiceNow platform features/functions including CMDB, Asset, Service Catalog, Workflows, Knowledge, Incident, Problem and Change

  • Strong analytical, problem-solving and decision-making capabilities.

  • Ability to lift 50 pounds when necessary.

Preferred Requirements:

  • ServiceNow Partner accreditations and/or micro certification

  • ITIL v4 Foundations Certification

  • Certified ServiceNow Developer

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