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Itil Change Coordinator Jobs (NOW HIRING)

Change Coordinator

Montgomery, AL · On-site

$96K - $125K/yr

Conduent is seeking a Change Coordinator to Support Module Change Control Board (MCCB) Chair/Vice ... ITIL certification preferred but not required Flexible Working : At Conduent, we want you to be ...

Conduent is seeking a Change Coordinator to Support Module Change Control Board (MCCB) Chair/Vice ... ITIL certification preferred but not required Flexible Working : At Conduent, we want you to be ...

... ITIL change management, including assessing, approving, implementing, and reviewing changes in a controlled manner. * Demonstrated experience evaluating change requests, coordinating with diverse ...

... ITIL-aligned change governance, chairs CAB/eCAB sessions, and partners with L2/L3 technical squads ... Drive automated PIR creation and completion for Change Owners/Coordinators post go-live; analyze ...

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Mentor and support the Risk & Change Coordinator in implementing day-to-day activities. * Report ... Strong understanding of risk management and change frameworks (ISO 31000, Prosci, or ITIL)

ITSM Change Manager

Glen Allen, VA · On-site

$89K - $110K/yr

The role requires a strong understanding of ITIL processes, excellent communication skills, and the ... Change Coordination and Governance * Work closely with IT teams, stakeholders, and business units ...

Enforce compliance with organizational change policies, audit requirements, and ITIL standards ... Excellent coordination, stakeholder management, and crisis control skills during critical ...

Enforce compliance with organizational change policies, audit requirements, and ITIL standards ... Excellent coordination, stakeholder management, and crisis control skills during critical ...

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Itil Change Coordinator information

See salary details

$43.5K

$79.4K

$178K

How much do itil change coordinator jobs pay per year?

As of Aug 29, 2026, the average yearly pay for itil change coordinator in the United States is $79,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is an ITIL Change Coordinator?

ITIL Change Coordinators are professionals responsible for managing and overseeing changes within an organization's IT environment, following the ITIL (Information Technology Infrastructure Library) framework. They coordinate the planning, assessment, and implementation of changes to minimize risks and disruptions to IT services. Their role often includes facilitating change advisory board (CAB) meetings, ensuring proper documentation, and communicating change schedules to stakeholders. Change Coordinators play a crucial role in maintaining service stability while enabling continuous improvement.

How does an ITIL Change Coordinator typically collaborate with other IT teams during the change management process?

An ITIL Change Coordinator works closely with various IT teams, such as development, operations, and support, to ensure that proposed changes are thoroughly assessed, communicated, and implemented smoothly. They facilitate change advisory board (CAB) meetings, gather input from stakeholders, and coordinate testing and scheduling to minimize service disruption. Effective communication and negotiation skills are vital, as the coordinator must balance business needs with risk mitigation. Regular collaboration ensures everyone is aligned on timelines, responsibilities, and post-implementation reviews.

What are the key skills and qualifications needed to thrive as an ITIL Change Coordinator, and why are they important?

To thrive as an ITIL Change Coordinator, you need a solid understanding of ITIL processes, change management principles, and experience in IT service management environments. Familiarity with ITSM tools like ServiceNow or BMC Remedy and ITIL certifications are typically required for effective process execution. Strong communication, organization, and problem-solving skills help coordinate with stakeholders and manage competing priorities. These skills ensure smooth implementation of changes, minimize risk, and maintain service continuity within complex IT environments.

What is the difference between Itil Change Coordinator vs Itil Change Manager?

AspectItil Change CoordinatorItil Change Manager
ResponsibilitiesCoordinates change requests, updates change records, ensures communication among teamsOversees the entire change management process, approves major changes, manages risk
CertificationsITIL Foundation, Change Management certificationsITIL Expert, Change Management certifications, leadership skills
Work EnvironmentOperational teams, IT support, service desksManagement level, strategic planning, stakeholder communication
Usage in IndustryCommonly used in IT service management teams for coordinationUsed for overseeing change processes at a higher level

The Itil Change Coordinator focuses on executing and coordinating change requests within IT teams, ensuring smooth communication. The Itil Change Manager has a broader role, managing the entire change process, assessing risks, and making strategic decisions. Both roles require ITIL certifications and are vital in IT service management, but they differ in scope and responsibility.

What cities are hiring for Itil Change Coordinator jobs?

Cities with the most Itil Change Coordinator job openings:

What states have the most Itil Change Coordinator jobs?

States with the most job openings for Itil Change Coordinator jobs include:

Infographic showing various Itil Change Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $79,446 per year, or $38.2 per hour.

Change Coordinator

Montgomery, AL • On-site


Conduent, Inc.
IT Services • 10K+ employees

6.1

Company rating: 6.1 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Recommended by students

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$96K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description


About the Role:
Conduent is seeking a Change Coordinator to Support Module Change Control Board (MCCB) Chair/Vice Chair by providing materials to facilitate CCB meetings
This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.
General Responsibilities:
  • Support Module Change Control Board (MCCB) Chair/Vice Chair by providing materials to facilitate CCB meetings
  • Work closely with the Enterprise Change Control Manager
  • Ensure all stakeholders have supporting documentation prior to meetings for discussions. (MCCB, ECCB, CAB)
  • Review all CRs for completeness before CAB and ECCB meetings
  • Agree to meet documented due dates and notify the Enterprise Change Manager prior to any delays; this includes, but is not limited to, due dates related to documentation submissions/review, as well as Software Development Lifecycle (SDLC) due dates related to specific Change Request
  • Monitor and report on all CRs and ECRs for delays, impacts, risks, testability, traceability, and schedule changes and/or updates to the Enterprise CCM
  • Communication with impacted Module Contractors on ECRs
  • Follow up on open CRs to drive them to completion
  • Ensure requested changes align with the operational goals and objectives defined for the Module

Minimum Experience and Qualifications:
  • Five (5) years of experience as a Change Manager or Change Coordinator
  • Expert MS Project skills and experience managing multiple projects simultaneously
  • Expert/Advanced knowledge of all Microsoft Office products including Office 365, Teams, and SharePoint
  • Bachelor's degree in computer science, information technology or business administration. Equivalent work experience may be substituted for a degree
  • Working knowledge of IT best practices and regulations, the software development lifecycle (SDLC), and ITIL Change Management methodology. ITIL certification preferred but not required

Flexible Working :
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Onsite Work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support for our clients and help you grow in your career.
Working For You
Perks and rewards designed for you:
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250 - $125,000.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Conduent logo

About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017


What Conduent employees say

Pay

Benefits

Hours and flexibility

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