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Itil Change Coordinator Jobs (NOW HIRING)

Trax

Release Coordinator

Coral Gables, FL · On-site

Knowledge of release governance frameworks (ITIL, change management) Key Success Metrics * On-time ... The Release Coordinator will directly impact customer satisfaction, operational efficiency, and the ...

DecisionPoint | Cortek

Change Manager

Experience coordinating change readiness across multiple technical disciplines. Technical Knowledge (Required) * Strong knowledge of ITIL v4 change management processes. * Understanding of enterprise ...

Trax USA Corp

Release Coordinator

Coral Gables, FL · On-site

Knowledge of release governance frameworks (ITIL, change management) Key Success Metrics * On-time ... The Release Coordinator will directly impact customer satisfaction, operational efficiency, and the ...

Trax USA Corp.

Release Coordinator

Coral Gables, FL · Remote

Knowledge of release governance frameworks (ITIL, change management) Key Success Metrics * On-time ... The Release Coordinator will directly impact customer satisfaction, operational efficiency, and the ...

Ask IT consulting

Build / UAT Coordinator

Raleigh, NC · On-site

DPH NSB is looking to hire a UAT Coordinator for the WIC Crossroads System to ensure that new ... Knowledge of best practices for Change and Release Management, such as ITIL Change Management and ...

Inficare Technologies

Change Manager

Own and manage the end-to-end Change Management process in alignment with ITIL best practices ... Act as the primary coordinator and point of contact for all Major and High-Severity incidents

SKILLED VETS

Network Engineer

Indianapolis, IN

Collaboration & Inclusion (Skilled): coordinates across Infrastructure, Security, and providers ... ITIL change practices familiarity preferred Experience: 3-6 years in network engineering ...

New

NTT DATA Services

IT Release Manager - Remote

Dallas, TX · Remote

$75K - $147K/yr

Experience working within formal ITIL-based Change and Release Management processes. * Experience coordinating activities across multiple technical teams and business stakeholders. * Knowledge of ...

New

Barrow Wise Consulting

ITIL Consultant

MD · On-site

$90K - $150K/yr

Review incident, problem, and change management processes * Assess SLA and OLA performance ... Collaborate with client teams onsite or remotely as needed, including coordination with federal ...

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Itil Change Coordinator information

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How much do itil change coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for itil change coordinator in the United States is $79,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is an ITIL Change Coordinator?

ITIL Change Coordinators are professionals responsible for managing and overseeing changes within an organization's IT environment, following the ITIL (Information Technology Infrastructure Library) framework. They coordinate the planning, assessment, and implementation of changes to minimize risks and disruptions to IT services. Their role often includes facilitating change advisory board (CAB) meetings, ensuring proper documentation, and communicating change schedules to stakeholders. Change Coordinators play a crucial role in maintaining service stability while enabling continuous improvement.

How does an ITIL Change Coordinator typically collaborate with other IT teams during the change management process?

An ITIL Change Coordinator works closely with various IT teams, such as development, operations, and support, to ensure that proposed changes are thoroughly assessed, communicated, and implemented smoothly. They facilitate change advisory board (CAB) meetings, gather input from stakeholders, and coordinate testing and scheduling to minimize service disruption. Effective communication and negotiation skills are vital, as the coordinator must balance business needs with risk mitigation. Regular collaboration ensures everyone is aligned on timelines, responsibilities, and post-implementation reviews.

What are the key skills and qualifications needed to thrive as an ITIL Change Coordinator, and why are they important?

To thrive as an ITIL Change Coordinator, you need a solid understanding of ITIL processes, change management principles, and experience in IT service management environments. Familiarity with ITSM tools like ServiceNow or BMC Remedy and ITIL certifications are typically required for effective process execution. Strong communication, organization, and problem-solving skills help coordinate with stakeholders and manage competing priorities. These skills ensure smooth implementation of changes, minimize risk, and maintain service continuity within complex IT environments.

What is the difference between Itil Change Coordinator vs Itil Change Manager?

AspectItil Change CoordinatorItil Change Manager
ResponsibilitiesCoordinates change requests, updates change records, ensures communication among teamsOversees the entire change management process, approves major changes, manages risk
CertificationsITIL Foundation, Change Management certificationsITIL Expert, Change Management certifications, leadership skills
Work EnvironmentOperational teams, IT support, service desksManagement level, strategic planning, stakeholder communication
Usage in IndustryCommonly used in IT service management teams for coordinationUsed for overseeing change processes at a higher level

The Itil Change Coordinator focuses on executing and coordinating change requests within IT teams, ensuring smooth communication. The Itil Change Manager has a broader role, managing the entire change process, assessing risks, and making strategic decisions. Both roles require ITIL certifications and are vital in IT service management, but they differ in scope and responsibility.

What cities are hiring for Itil Change Coordinator jobs?

Cities with the most Itil Change Coordinator job openings:

What are the most commonly searched types of Itil Change jobs?

The most popular types of Itil Change jobs are:

What states have the most Itil Change Coordinator jobs?

States with the most job openings for Itil Change Coordinator jobs include:

Itil Change Coordinator jobs near you
Infographic showing various Itil Change Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $79,446 per year, or $38.2 per hour.

Release Coordinator

Trax

Coral Gables, FL • On-site

Full-time

Re-posted 11 days ago

Job description

Role Overview
Trax USA Corp is currently recruiting for a highly organized and execution-focused Release Coordinator to own and drive the end-to-end release lifecycle across our software products. This role is responsible for coordinating release schedules, standardizing release processes, ensuring high-quality packaging and delivery, and acting as the central point of accountability between Development, QA, Product, and Customer teams.
The ideal candidate thrives in a fast-paced environment, brings strong operational discipline, and has experience managing complex, multi-component software releases.
Key Responsibilities
1. Release Planning & Scheduling
  • Own and maintain the master release calendar across all products (eMRO, eMobility, integrations, etc.)
  • Coordinate release timelines across Development, QA, Product, and Support teams
  • Ensure alignment with customer commitments, SLAs, and internal priorities
  • Manage release gates (QA sign-off, Product approval, Dev readiness)

2. Release Process Governance
  • Define, implement, and continuously improve the release coordinator process
  • Enforce standard release lifecycle stages (RC ? GA ? Fix Pack ? Patch)
  • Establish and maintain release checklists and quality gates
  • Ensure adherence to governance (ITIL-style approvals, audit readiness)

3. Release Notes & Documentation
  • Own the release notes process end-to-end
  • Standardize format and content across all products
  • Ensure accurate documentation of:
  • New features / MODs
  • Bug fixes
  • Known issues
  • Deployment instructions
  • Coordinate with Product Owners and QA to validate completeness and accuracy

4. Packaging & Delivery Management
  • Oversee the assembly of release artifacts, including:
  • WAR / EAR files
  • iOS IPA builds
  • SQL scripts / database changes
  • Configuration files / PKGs
  • Ensure all required components are included and validated before release
  • Coordinate delivery to customers (FTP, cloud distribution, on-site deployments)
  • Maintain a release manifest for each delivery

5. Cross-Team Coordination
  • Act as the central point of coordination between:
  • Development
  • QA
  • Product Management
  • Support / Customer teams
  • Run release readiness meetings and drive accountability
  • Identify risks, blockers, and dependencies early

6. Quality & Compliance
  • Ensure all releases meet quality standards and testing requirements
  • Enforce:
  • QA validation completion
  • Regression testing where required
  • Proper versioning and traceability
  • Support audit/compliance needs (FAA, SOC 2, etc.)

7. Continuous Improvement
  • Identify gaps in release execution and implement improvements
  • Drive adoption of CI/CD best practices
  • Improve automation, tracking, and visibility of releases
  • Reduce release defects, rework, and missed components

Requirements
Required Qualifications
  • 5+ years of experience in Release Management, Program Management, or Software Delivery
  • Strong experience managing complex, multi-component software releases
  • Experience with Agile environments and sprint-based delivery

Familiarity with:
  • CI/CD pipelines
  • Version control (e.g., Bitbucket, Git)
  • Issue tracking tools (e.g., Jira)
  • Strong organizational and communication skills
  • Proven ability to manage multiple releases and priorities simultaneously

Preferred Qualifications
  • Experience in enterprise software / SaaS / aviation / MRO systems
  • Familiarity with mobile app releases (iOS IPA distribution)
  • Understanding of backend technologies (WAR/EAR deployments, databases)
  • Experience working with global teams and customers across time zones
  • Knowledge of release governance frameworks (ITIL, change management)

Key Success Metrics
  • On-time release delivery rate
  • Reduction in release defects / hotfixes
  • Completeness and accuracy of release packages
  • Stakeholder satisfaction (Product, QA, Customers)
  • Improved release cycle efficiency and predictability

Why This Role Matters
This role is critical to ensuring predictable, high-quality software delivery across our customer base. The Release Coordinator will directly impact customer satisfaction, operational efficiency, and the scalability of our product organization.
Job type: Full time / Salaried
Job Level: Mid-level
Job Location: Fully Onsite - Coral Gables
Job Shift: First - 8a - 5p
Remote: No
TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world's largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

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