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Itil Change Manager Jobs (NOW HIRING)

... accomplishment of change and incident management among AFIN operators. This task includes ... ITIL v4 Foundation * Desired: ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 ...

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How much do itil change manager jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for itil change manager in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager, and why are they important?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.
More about Itil Change Manager jobs
What cities are hiring for Itil Change Manager jobs? Cities with the most Itil Change Manager job openings:
What are the most commonly searched types of Itil Change jobs? The most popular types of Itil Change jobs are:
What states have the most Itil Change Manager jobs? States with the most job openings for Itil Change Manager jobs include:
Infographic showing various Itil Change Manager job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 4% Full Time, 83% Part Time, 3% Temporary, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,690 per year, or $56.1 per hour.
Application Support Analyst - ITIL Change Management

Application Support Analyst - ITIL Change Management

Sonoma Consulting Inc.

Plano, TX • On-site

Contractor

Posted 13 days ago


Job description

Job Description

Key Responsibilities (Essential Duties and Functions)

Change Management Process Lead

Requirements:

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.


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About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US