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Itil Change Manager Jobs in Oregon (NOW HIRING)

Synergy BIS

Enforce robust ITIL-based incident, problem, and change management processes that align strictly with our corporate quality standards, including ISO 20000 and CMMI-Svc Level 3. * Stakeholder ...

Jobtailor

Enterprise Network Manager

Salem, OR · On-site

$140 - $190/hr

Knowledge of IT service management practices (incident, problem, change, asset, configuration, and ... ITIL Industry Keywords * IT Service Management * Data Privacy * Digital Equity * Network ...

OCHIN

IT MANAGER, EPIC SYSTEMS

Portland, OR · On-site

Experience with or leading ITIL-based processes, including change, incident, and problem management * Experience managing or influencing technology costs, vendor relationships, and/or consumption ...

TEKsystems

Software Asset Manager

Beaverton, OR

$35 - $50/hr

If you love solving complex problems, influencing change, and delivering value through data-driven ... with ITIL and ISO standards. • Partner with procurement, finance, service desk, and logistics ...

TEKsystems

Software Asset Manager

Beaverton, OR

$35 - $50/hr

If you love solving complex problems, influencing change, and delivering value through data-driven ... with ITIL and ISO standards. • Partner with procurement, finance, service desk, and logistics ...

Nike

Lead Technology Asset Management

Beaverton, OR · On-site

WHO WE ARE LOOKING FOR We're seeking a detail-oriented and strategic Lead Technology Asset Manager ... If you love solving complex problems, influencing change, and delivering value through data-driven ...

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All JobsItil Change JobsItil Change Manager JobsItil Change Manager Jobs in Oregon

Itil Change Manager information

See Oregon salary details

$12

$59

$85

How much do itil change manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for itil change manager in Oregon is $59.31, according to ZipRecruiter salary data. Most workers in this role earn between $46.49 and $74.71 per hour, depending on experience, location, and employer.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are popular job titles related to Itil Change Manager jobs in Oregon?

For Itil Change Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Itil Change Manager jobs in Oregon look for?

The top searched job categories for Itil Change Manager jobs in Oregon are:

What cities in Oregon are hiring for Itil Change Manager jobs?

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Itil Change Manager jobs near you
Infographic showing various Itil Change Manager job openings in Oregon as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $123,375 per year, or $59.3 per hour.

ITSM Change & Release Manager - Practice Owner

Fisher Investments

Portland, OR • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Fisher Investments rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

The Opportunity:

The ITSM Change & Release Manager – Practice Owner works in the office to be the strategic leader and guardian of our change and release management practices. You'll own the frameworks, policies, and processes that ensure every change—whether a small configuration tweak or a major system upgrade—is delivered safely, on time, and with minimal disruption. Your work will directly influence service stability, business continuity, and the speed at which we can innovate. You will report to the Team Leader.

The Day-to-Day:

  • Define, maintain, and continuously improve the ITSM Change and Release Management frameworks, policies, and KPIs.
  • Ensure all changes follow established governance, risk, and compliance requirements, including audit readiness.
  • Chair and facilitate CAB meetings, ensuring effective decision-making and stakeholder alignment.
  • Oversee release calendars, coordinate cross-team dependencies, and manage release readiness reviews.
  • Establish and enforce best practices for assessing change risk, business impact, and rollback strategies.
  • Partner with ITSM tool administrators to improve workflows, dashboards, and reporting for change and release processes.
  • Define and track KPIs such as change success rate, release frequency, and mean time to restore (MTTR) after failed changes.
  • Be the primary contact for change and release management across IT, departments, and vendors.
  • Identify bottlenecks, analyze trends, and implement process enhancements to increase agility without sacrificing stability.

Your Qualifications:

  • 3+ years of experience in IT Service Management with a focus on Change and Release Management.
  • Strong knowledge of ITIL v4 (or v3) principles, with ITIL certification preferred.
  • Experience overseeing and maturing ITSM practices in a complex, multi-platform environment.
  • Experience leading CABs and managing enterprise-scale release cycles.
  • Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management.
  • Excellent communication, facilitation, and stakeholder management skills.
  • A data-driven mindset with the ability to translate metrics into actionable improvements.
  • Experience with risk management, compliance, and audit requirements in IT operations.

Compensation:

  • $80,200 - $125,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience
  • Eligible for a discretionary bonus based on firm and individual performance

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO, plus 10 paid holidays
  • Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
  • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

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