You will serve as our clients' Project Manager working with and guiding client and vendor teams as they implement utility billing/customer information systems across multiple departments. This ...
You will serve as our clients' Project Manager working with and guiding client and vendor teams as they implement utility billing/customer information systems across multiple departments. This ...
An Implementation Project Manager who focused solely on managing timelines and milestones - it requires leading client-facing activities like kickoff meetings, workshops, and training sessions. At HR ...
An Implementation Project Manager who focused solely on managing timelines and milestones - it requires leading client-facing activities like kickoff meetings, workshops, and training sessions. At HR ...
Monitors and communicates project status if client is at risk of meeting milestone dates ... Develops and delivers implementation project management tools. Familiar with portal capabilities to ...
Monitors and communicates project status if client is at risk of meeting milestone dates ... Develops and delivers implementation project management tools. Familiar with portal capabilities to ...
Project Manager
$92K - $115K/yr
Overview As an Project Manager you will work as a part of our professional service team to drive all aspects of a client implementation project from inception to deployment. This may include ...
Project Manager
$92K - $115K/yr
Overview As an Project Manager you will work as a part of our professional service team to drive all aspects of a client implementation project from inception to deployment. This may include ...
ACA is currently looking for a Project Management Specialist to manage projects related to the ... implementations, integrations, and upgrades, and client specific customizations for new and ...
ACA is currently looking for a Project Management Specialist to manage projects related to the ... implementations, integrations, and upgrades, and client specific customizations for new and ...
Serve as the senior client relationship owner for flagship implementations, building executive ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...
New
Project Manager Aspira | Client Services About Aspira For more than 40 years, Aspira has been the ... This role supports high-impact initiatives across implementation, operational excellence, client ...
Project Manager Aspira | Client Services About Aspira For more than 40 years, Aspira has been the ... This role supports high-impact initiatives across implementation, operational excellence, client ...
The Onboarding Manager is responsible for scoping projects and creating processes to ensure the timely completion of client implementation projects. Key Responsibilities: * Plan and execute ...
$112K - $140K/yr
Manages a diverse portfolio and delivers large-scale implementation projects of multiple ... Addresses complex client requirements in multiple modules, working with other teams at BlackLine to ...
$112K - $140K/yr
Manages a diverse portfolio and delivers large-scale implementation projects of multiple ... Addresses complex client requirements in multiple modules, working with other teams at BlackLine to ...
This anticipated engagement would focus on providing client-side/owner-side project management, governance, and implementation oversight for the deployment of an integrated enterprise technology ...
This anticipated engagement would focus on providing client-side/owner-side project management, governance, and implementation oversight for the deployment of an integrated enterprise technology ...
Support client relationship management throughout the implementation lifecycle, ensuring expectations are clearly set and met. * Contribute to the refinement of project management tools, templates ...
Senior Project Manager
$108K - $135K/yr
Plans and leads status meetings with client * Plans and leads internal status meetings * Manages project implementation budget and related financials, including invoicing, forecasting, and ...
Senior Project Manager
$108K - $135K/yr
Plans and leads status meetings with client * Plans and leads internal status meetings * Manages project implementation budget and related financials, including invoicing, forecasting, and ...
Project Manager
Portland, OR · On-site
$90K - $110K/yr
Align client expectations to project scope under the guidance of senior PMs when needed * Serve as ... Implement incremental improvements to delivery processes as patterns emerge across engagements
Quick apply
Project Manager
Portland, OR · On-site
$90K - $110K/yr
Align client expectations to project scope under the guidance of senior PMs when needed * Serve as ... Implement incremental improvements to delivery processes as patterns emerge across engagements
Project Manager
Tigard, OR · On-site
Align client expectations to project scope under the guidance of senior PMs when needed * Serve as ... Implement incremental improvements to delivery processes as patterns emerge across engagements
Project Manager
Tigard, OR · On-site
Align client expectations to project scope under the guidance of senior PMs when needed * Serve as ... Implement incremental improvements to delivery processes as patterns emerge across engagements
Project Manager
Hillsboro, OR · On-site
$85K - $95K/yr
Project Implementation/Planning/Execution. * Be a critical participant in Proposal Development ... client. * Sequence and prioritize activities to meet the established timeline * Determine type ...
Quick apply
Project Manager
Hillsboro, OR · On-site
$85K - $95K/yr
Project Implementation/Planning/Execution. * Be a critical participant in Proposal Development ... client. * Sequence and prioritize activities to meet the established timeline * Determine type ...
Technical Project Manager
OR · Remote
Experience managing client projects that focus on technical deployments, system implementations, and/or data management and reporting * Knowledge of ICH/GCP guidelines, 21 CFR Part 11, clinical ...
Technical Project Manager
OR · Remote
Experience managing client projects that focus on technical deployments, system implementations, and/or data management and reporting * Knowledge of ICH/GCP guidelines, 21 CFR Part 11, clinical ...
Drive rigor in project execution, risk management, and post-implementation support EHR Integration Strategy & Execution * Own end-to-end delivery of EHR integrations for order entry and result ...
Drive rigor in project execution, risk management, and post-implementation support EHR Integration Strategy & Execution * Own end-to-end delivery of EHR integrations for order entry and result ...
Project Manager
Portland, OR · On-site
$100K - $110K/yr
... and implementing project specific procedures, preparation of estimates, schedules, and client ... Manage direct reports, including administration, onboarding and orientation, timesheet, and expense ...
Project Manager
Portland, OR · On-site
$100K - $110K/yr
... and implementing project specific procedures, preparation of estimates, schedules, and client ... Manage direct reports, including administration, onboarding and orientation, timesheet, and expense ...
$96K - $120K/yr
Demonstrated successful completion of complex enterprise-level client implementation projects ... Ability to manage self and others under pressure and time-sensitive deadlines * Ability to ...
$96K - $120K/yr
Demonstrated successful completion of complex enterprise-level client implementation projects ... Ability to manage self and others under pressure and time-sensitive deadlines * Ability to ...
Implementation Consultant
Portland, OR · On-site
$95K - $115K/yr
Manage implementation initiatives including development, UX/UI, 3D assets, data configuration, integrations, QA, and client feedback. * Create and maintain implementation plans, project schedules ...
Implementation Consultant
Portland, OR · On-site
$95K - $115K/yr
Manage implementation initiatives including development, UX/UI, 3D assets, data configuration, integrations, QA, and client feedback. * Create and maintain implementation plans, project schedules ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?
What is a Client Implementation Project Manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by Client Implementation Project Managers during the onboarding process?
Utility Billing/Customer Information System (CIS) Implementation Project Manager
On-site, Remote
$90K - $120K/yr
Full-time
Re-posted 10 days ago
Job description
BerryDunn is seeking a Utility Billing/Customer Information System (CIS) Implementation Project Manager to join our Local Government Practice Group within our Consulting Team. You will serve as our clients' Project Manager working with and guiding client and vendor teams as they implement utility billing/customer information systems across multiple departments. This position is planned to remotely serve our clients across the country. You will report to senior leaders in the Local Government Practice Group.
You will bring a mix of demonstrated project management capabilities, exceptional organizational and self-management qualities, strong leadership capabilities, effective written and verbal communication skills. Your experience in one or more of the following areas: local government utility business processes and/or operations, enterprise software systems, implementation project management, or business process analysis will make you a trusted advisor to our local government clients. Experience with organizational change management is a plus.
Travel Expectations: Up to 50% travel to client sites is anticipated.
You Will- Jointly lead a delivery team consisting of internal business SMEs, IT personnel, client stakeholders and an external integrator's technical professionals
- Lead and support the delivery of services to clients on time, within scope, and within budget, including assigning and managing staff to create client deliverables
- Navigate and document decision making processes on behalf of our clients within the project's established governance structure
- Coordinate task assignments to internal and client teams based on alignment to project plan
- Communicate project and delivery status to our clients, team members, and other stakeholders, including the facilitation of client meetings
- Participate in marketing and business development activities, these may include: writing blog posts, attending industry conferences and participating in industry groups, leading/participating in prospective client business development meetings, identifying and scoping additional work with existing clients, reviewing Requests for Proposals (RFPs) and developing responses to RFPs in collaboration with our proposal writing team
- Bachelor's degree in Business Administration, Engineering, Political Science, Computer Science, Public Administration or a related field.
- 5 or more years' experience working with federal, state, or local government in one or more of the following areas: utility billing/CIS systems, implementation project management, or business administration and process analysis.
- Experience with agile and hybrid software implementation methodologies.
- Experience implementing utility billing/CIS systems such as: Cayenta, Hansen, NorthStar, Oracle, SpryPoint, Systems & Software, Tyler Technologies, Universus, VertexOne is desired.
- Experience with third party interfaces such as: Asset Management, GIS, AMI, MDMS, OMS, Payment Processing Portals, Customer Engagement Portals, and Work Order systems is desired
- Knowledge of quality assurance/control procedures and demonstrated proactive problem management skills.
Preferred:
- Advanced degree preferred along with a current project management certification (PMP or CAPM) or organizational change management certification.
- Consulting experience in a national or regional consulting firm on assignments with public sector clients, relevant independent consulting experience, or prior employment with a software vendor or system integrator in requirements gathering and software testing.
The base salary range targeted for this role is $90,000 - $120,000. This salary range represents BerryDunn's good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations.
BerryDunn Benefits & CultureOur people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact careers@berrydunn.com to request an accommodation.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
About BerryDunn
BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm.
BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.
#BD_CT
Employment Type: FULL_TIMEAbout BerryDunn
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Portland, ME, US
Year founded
1974