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Client Implementation Project Manager Jobs in Eugene, OR

UESS Project Manager

Eugene, OR · Hybrid

$60K - $70K/yr

UESS Project Manager Apply now Job no: 536608 Work type: Officer of Administration Location: Eugene ... The UESSPM manages implementation of new student success related technology, systems, and tools ...

Senior Bridge Engineer/Project Manager

Eugene, OR · On-site

$99K - $129K/yr

Senior Bridge Engineer/Project Manager Seeking an experienced bridge and transportation structures project manager to join and lead our client's growing structural department. The firm provides ...

Facilities Engineer / Project Manager If you would love to be part of a company that is poised for ... Implement reliability, energy efficiency, and sustainability improvements through capital ...

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Client Implementation Project Manager information

See Eugene, OR salary details

$41.2K

$113K

$187.8K

How much do client implementation project manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client implementation project manager in Eugene, OR is $112,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $141,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Senior Project Coordinator

$67K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Chestnut Health Systems rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Overview

The Lighthouse Institute, a division of Chestnut Health Systems, is seeking a full-time Senior Project Coordinator.

Be part of a dynamic team that supports cutting edge research in the behavioral health sciences field.  Our diverse team works together to assist with various projects and studies in a fast-paced environment. We value dedicated team players who bring passion and creativity to their job. Come work for a great company who will value you and your skills.

Responsibilities
  • Work collaboratively on the day-to-day processes of research projects, including the design, development, and implementation of protocols or project components.
  • Assist with monitoring and enforcing research protocol and intervention fidelity in single or multi-site studies.  Develop and train new and existing grantees as needed, sites or staff on data collections instruments, data collection and participant tracking techniques, model fidelity, quality assurance, and other research protocols and processes.  Ensure procedures follow federal, state or local grant, contract or project requirements.
  • Mentor and assist with the training of project coordinators and other research staff.  This includes creation and updating of policies and procedures manuals for how to coordinate projects.
  • Serve as a back up to the Project Manager when needed for paperwork, project oversight, and participant correspondence.
  • Develop and maintain new participant   materials, support packages, process documentation, and internal procedure manuals.
  • Take a lead role in meeting implementation needs, by maintaining files, preparing presentations, and servicing clients.
  • Coordinate all necessary services to start up a new implementation project (includes overseeing initial consultation visit, training, creation of project website, instrument development, and ids, monitoring of support services, and ongoing contact).
  • Serve as a lead trainer.  Comply with requirements of funding sources (e.g., submitting program plans, providing quarterly reports, final reports, etc.) with minimal supervision.
  • Work with other team members to provide quality, timely service and products to every customer.
  • Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
  • Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including, but not limited to, financial and client information.
Qualifications
  • Minimum of a bachelor's degree in social science discipline (master's preferred), public health or equivalent with demonstrated experience in management of research-related projects, and proven writing skills.
  • Relevant experience organizing and supervising complex processes and procedures, following human subjects protections, or any combination of education and experience that meets the required knowledge, skills, and abilities.
  • Demonstrated excellence in organizing and delivering trainings and/or project related meetings and activities.
  • Demonstrated mastery of coordinating multiple diverse sets of projects.
  • Demonstrated ability for problem solving.
  • Willingness to work varying shifts and extra hours to meet key project deadlines.
  • Demonstrated ability to write technical documentation and operational policies and procedures.
  • Willingness to travel to client sites required.
  • Satisfactory completion of Chestnut's background checking process. 

The position can be on-site or off-site and will be ranked based on training and experience. 

This full-time position includes an excellent compensation and benefits package including health, dental, vision, life, and disability insurance, a retirement savings plan with company match, generous paid time off benefits, and more.    

For more information on the Lighthouse Institute, see https://www.chestnut.org/lighthouse-institute/  

Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to over 700 committed, compassionate employees providing substance use, mental health and primary care treatment to patients in Central and Southern Illinois. We provide fully integrated care for all of our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. 

Chestnut welcomes applications from qualified individuals with recovery experience.

EOE - Minorities/Females/Vets/Disabled

The anticipated starting pay for new hires for this position is between $67,329 - $74,809 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

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Employment Type: FULL_TIME

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