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Itil Change Manager Jobs (NOW HIRING)

ServiceNow BA

San Diego, CA

$74K - $94K/yr

Prepare comprehensive documentation, including user stories, use cases, process flows, and requirements traceability matrices, with specific attention to ITIL processes. 8. Change Management: Assist ...

IT Asset Manager

Spring, TX · Hybrid

$60 - $70/hr

Skills itil, change management, asset management Top Skills Details itil,change management,asset management Additional Skills & Qualifications IT Asset Management Process Design (Greenfield Build ...

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Itil Change Manager information

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$12

$56

$81

How much do itil change manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for itil change manager in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager, and why are they important?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.
More about Itil Change Manager jobs
What cities are hiring for Itil Change Manager jobs? Cities with the most Itil Change Manager job openings:
What are the most commonly searched types of Itil Change jobs? The most popular types of Itil Change jobs are:
What states have the most Itil Change Manager jobs? States with the most job openings for Itil Change Manager jobs include:
Infographic showing various Itil Change Manager job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $116,690 per year, or $56.1 per hour.
Project Manager with ITIL Implementation

Project Manager with ITIL Implementation

Lorven Technologies

Atlanta, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Project Manager with ITIL Implementation - Atlanta, GA - 5 days onsite - Contract role
Job Summary:
We are seeking an experienced Project Manager with strong ITIL implementation expertise to lead IT Service Management (ITSM) transformation initiatives. The ideal candidate will drive ITIL framework adoption, process standardization, tool implementation, and service governance across enterprise IT environments. This is a fully onsite role based in Atlanta, GA.
Key Responsibilities:
  • Lead end-to-end ITIL implementation projects (Incident, Problem, Change, Release, Service Request, CMDB, etc.).
  • Define project scope, objectives, timelines, deliverables, and resource plans.
  • Drive ITSM tool implementation or enhancement (ServiceNow, BMC Remedy, Jira Service Management, etc.).
  • Collaborate with Infrastructure, Application, Security, and Business teams to standardize service processes.
  • Establish ITIL governance models, KPIs, SLAs, OLAs, and reporting mechanisms.
  • Conduct stakeholder meetings, executive updates, and steering committee presentations.
  • Manage project risks, dependencies, budget, and change management.
  • Ensure compliance with ITIL best practices and organizational policies.
  • Lead process workshops, documentation, and training sessions.
  • Coordinate UAT, go-live activities, and post-implementation support.

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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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