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Itil Change Manager Jobs (NOW HIRING)

AllSTEM Connections

Sr IT Manager

San Francisco, CA · On-site

$208K - $230K/yr

... ITIL-based operational policies. Track and report on change metrics, including success rates and ... Evolve release management processes to align with ITIL best practices. Identify bottlenecks in the ...

Peraton

Change Manager with Security Clearance

Herndon, VA · On-site

$112K - $179K/yr

About The Role We are seeking a highly skilled and innovative Change Manager to join our team in ... Familiarity with DISA STIGs, IAVM processes, RMF/eMASS evidence needs, and ITIL practices#ENOCS ...

ASM Research

ITIL Specialist, Mid

Lead analysis of existing ITSM processes and design future-state workflows for incident, problem, change, request, and release management that follow ITIL best practices and organizational directives.

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Itil Change Manager information

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How much do itil change manager jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for itil change manager in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager, and why are they important?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.
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What cities are hiring for Itil Change Manager jobs? Cities with the most Itil Change Manager job openings:
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Itil Change Manager jobs near you
Infographic showing various Itil Change Manager job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 4% Full Time, 83% Part Time, 3% Temporary, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,690 per year, or $56.1 per hour.
Sr IT Manager

Sr IT Manager

AllSTEM Connections

San Francisco, CA • On-site

$208K - $230K/yr

Temporary

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Job Title: Senior Release & Change Manager (Data Platforms)
Role Overview
We are seeking a Senior Release & Change Manager to serve as the single point of coordination for our enterprise-wide data platform releases. You will be the "central hub" for our development ecosystem, synchronizing activities across multiple high-velocity agile delivery teams.
In this role, you will bring consistency, accountability, and operational excellence to our deployment lifecycle. You will orchestrate the transition from development to production, ensuring that complex, cross-team dependencies are managed, change management protocols are strictly followed, and that every release delivers value with minimal disruption.
Key Responsibilities
Release Orchestration
• Deployment Hub: Serve as the single point of coordination for releases across multiple scrum teams. Plan and schedule the release calendar to prevent conflicts and ensure synchronized deployments.
• Readiness & Decisioning: Conduct release readiness assessments, lead go/no-go decision meetings, and manage rollback procedures when necessary.
• Deployment Execution: Orchestrate deployment activities during scheduled evening release windows, facilitating communication, issue resolution, and post-release validation.
Change Management & Compliance
• Change Governance: Manage change requests from initiation to closure. Prepare comprehensive change documentation and lead Change Advisory Board (CAB) reviews.
• Policy Stewardship: Ensure all changes align with security, compliance, and ITIL-based operational policies. Track and report on change metrics, including success rates and incident data.
Stakeholder Leadership & Continuous Improvement
• Cross-Functional Communication: Act as the primary liaison between engineering teams, operations, executive stakeholders, and external suppliers. Create deployment plans and distribute executive-level release summaries.
• Process Evolution: Evolve release management processes to align with ITIL best practices. Identify bottlenecks in the CI/CD pipeline and drive continuous improvement initiatives to increase release frequency and stability.
• Risk Management: Maintain a risk register for all upcoming releases, implementing mitigation strategies to prevent data delays or service interruptions.
Qualifications & Requirements
Minimum Qualifications
• Experience Baseline: Minimum of five (5) years of experience managing releases in a software engineering or IT service delivery organization.
• Technical Mastery:
oStrong understanding of CI/CD pipelines and automated deployment architectures.
oHands-on experience with Agile and SAFe frameworks.
oSolid understanding of cloud environments (AWS).
oWorking knowledge of ITIL frameworks (Release and Change Management).
• Analytical Skills: Superior ability to assess complex technical architectures and drive rapid issue resolution under pressure.
Core Competencies
• Organizational Rigor: Exceptional ability to track multiple concurrent releases and inter-team dependencies.
• Executive Presence: Ability to switch fluidly between technical discussions with engineers and high-level status updates for executive leadership.
• Operational Discipline: A "detail-first" mindset with the composure to lead high-stakes production deployments.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA

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