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Itil Change Manager Jobs (NOW HIRING)

Maximus

Configuration Change Manager

VA · On-site +1

... ITIL-based ITSM processes, including change, configuration, and release management. - Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models ...

Percient Inc.

Change/ Release Manager

Charlotte, NC · On-site

This role requires a strong understanding of ITIL processes and excellent communication skills to ... Lead the change management process, ensuring all changes are assessed, approved, and communicated ...

Computer World Services Corp

... accomplishment of change and incident management among AFIN operators. This task includes ... ITIL v4 Foundation * Desired: ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 ...

AllSTEM Connections

Sr IT Manager

San Francisco, CA · On-site

$208K - $230K/yr

... ITIL-based operational policies. Track and report on change metrics, including success rates and ... Evolve release management processes to align with ITIL best practices. Identify bottlenecks in the ...

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How much do itil change manager jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for itil change manager in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager, and why are they important?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.
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Itil Change Manager jobs near you
Infographic showing various Itil Change Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,690 per year, or $56.1 per hour.
Coordinator-IS Change & Release Deploy

Coordinator-IS Change & Release Deploy

Loma Linda University Health

Loma Linda, CA • On-site

Other

Posted 17 days ago

Loma Linda University Health rating

8.2

Company rating: 8.2 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

88th of 1,023 rated hospitals

Job description

Shared Services: IS App Technical Services- (Full-Time, Day Shift) -

Job Summary: The IS Change and Release Deployment Coordinator coordinates the lifecycle of all LLUSS IS system changes. Is responsible for development and implementation of strategies and procedures supporting day-to-day activities for change management. Leads change advisory boards, perform change management services, and provide team oversight and guidance to ensure process adherence with LLUSS approved change process, methods, procedures, and standards. Supports and orchestrates release and deployment activities surrounding Epic Upgrade and Updates. Manages components of release management process. Performs other duties as needed.

Education and Experience: Bachelor's Degree in Computer Science, Information Systems, Business Management or related discipline required. Experience may be considered in lieu of degree. Minimum three years of experience in creating, implementing or contributing to change management strategies for systems implementations in large organizations, information systems application support, software development, and/or release management required. Minimum two years of experience in using ServiceNow or other ITSM platform required. Experience with ITIL v3 or v4 change management, release management, deployment management and preferred. Experience in working in an Epic or other EHR platform environment preferred. Experience in supporting HiTrust or other audit processes preferred. 

Knowledge and Skills: Strong knowledge of information systems change and release management standards, methodologies, and alternatives for differing requirements. Strong knowledge of change control practices, ITIL Change Management concepts and standards. Knowledge of generally known information technology platforms and standards, release and deployment processes. Knowledge and use of ServiceNow or other ITSM software in managing and supporting change, release and deployment processes, standards and procedures. Broad knowledge and understanding of computer hardware, applications, network, and operating systems. Knowledge of server-based environment management strategies. Knowledge of Epic Data Courier function, healthcare clinical and revenue cycle workflows and standards. Use computer, printer, and software programs necessary to the position. Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts. Able to organize technical work; demonstrate excellent planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information; organize work and resources; define problems and solutions, prioritize work load; make recommendations; manage time effectively. Able to relate and communicate positively, effectively, and professionally with others; lead, teach, and collaborate; accept direction. Able to communicate effectively in English. Able to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills. Think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material. Able to distinguish colors as necessary; hear sufficiently; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: Industry standard change management certifications, such as Certified Change Management Professional (CCMP) or equivalent certification preferred. ITIL v3 or v4 certification preferred. Epic training and certification preferred.

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.

Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant's consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.

We appreciate your interest in Loma Linda and wish you success in your job search!

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About Loma Linda University Health

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Loma Linda University Health (LLUH) is an esteemed healthcare organization situated in Loma Linda, California, US. Established in 1905, it was initially known as the College of Medical Evangelists, and it operated as the official medical institution of the Seventh-day Adventist Church until the name was changed to LLUH in 1961. LLUH is very much active in the healthcare and education sectors, providing a vast range of services such as medical treatment, research, and health education. The organization’s core mission is "to continue the teaching and healing ministry of Jesus Christ", which underlines its binding values of compassion, integrity, excellence, freedom, and justice.

Industry

Health care and social assistance and hospitality services

Company size

10,000+ Employees

Headquarters location

Loma Linda, CA, US

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