IT Service Management (ITSM) VDart is an emerging global information technology staffing provider ... ITSM Manager Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...
IT Service Management (ITSM) VDart is an emerging global information technology staffing provider ... ITSM Manager Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...
The ITSM Manager leads OnPoint's IT Service Management program, ensuring our technology services deliver exceptional experiences for approximately 1,300 employees across the organization. Reporting ...
The ITSM Manager leads OnPoint's IT Service Management program, ensuring our technology services deliver exceptional experiences for approximately 1,300 employees across the organization. Reporting ...
IT Service Delivery Program Manager
Secaucus, NJ · On-site
$123.25K - $150K/yr
About the Role IT Project Manager (Service Delivery) role oversees several key functions within the ... Problem Management (which includes Postmortem and RCA) * Incident Management * Service Improvement ...
IT Service Delivery Program Manager
Secaucus, NJ · On-site
$123.25K - $150K/yr
About the Role IT Project Manager (Service Delivery) role oversees several key functions within the ... Problem Management (which includes Postmortem and RCA) * Incident Management * Service Improvement ...
IT Service Manager
Columbus, OH · On-site
Working in conjunction with Safelite Service Management team and other key stakeholders, as the IT Service Manager, you will manage the team to ensure all Major Incidents across Safelite are ...
IT Service Manager
Columbus, OH · On-site
Working in conjunction with Safelite Service Management team and other key stakeholders, as the IT Service Manager, you will manage the team to ensure all Major Incidents across Safelite are ...
IT Service Delivery Manager
Boston, MA · On-site
The preferred candidate will have proven expertise in IT service management, team leadership, enterprise technologies, and client engagement on a global scale. As part of the Global Digital Services ...
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IT Service Delivery Manager
Boston, MA · On-site
The preferred candidate will have proven expertise in IT service management, team leadership, enterprise technologies, and client engagement on a global scale. As part of the Global Digital Services ...
IT Service Management Lead
Vancouver, WA · On-site
$115K - $120K/yr
We are seeking a proactive and experienced IT Service Management (ITSM) Lead to oversee and continuously improve the Incident, Problem, and Change Management processes at MTY. This role plays a ...
New
IT Service Management Lead
Vancouver, WA · On-site
$115K - $120K/yr
We are seeking a proactive and experienced IT Service Management (ITSM) Lead to oversee and continuously improve the Incident, Problem, and Change Management processes at MTY. This role plays a ...
New
Your Responsibilities May Include IT Service Management and Operations * Lead day-to-day IT operations, including incident management, service requests, and on-call support, ensuring adherence to ...
Your Responsibilities May Include IT Service Management and Operations * Lead day-to-day IT operations, including incident management, service requests, and on-call support, ensuring adherence to ...
Minimum 3 years' experience administering or owning enterprise platforms supporting project management, work management, or IT service management. * Proficient knowledge of ITIL, Agile, and Waterfall ...
Minimum 3 years' experience administering or owning enterprise platforms supporting project management, work management, or IT service management. * Proficient knowledge of ITIL, Agile, and Waterfall ...
Your Responsibilities May Include IT Service Management and Operations * Lead day-to-day IT operations, including incident management, service requests, and on-call support, ensuring adherence to ...
Your Responsibilities May Include IT Service Management and Operations * Lead day-to-day IT operations, including incident management, service requests, and on-call support, ensuring adherence to ...
Manager, IT Service Desk
Draper, UT · On-site
This role is responsible for delivering reliable, efficient, and customerfocused IT support while applying ITIL 4 service management best practices. The IT Service Desk Manager serves as a people ...
Manager, IT Service Desk
Draper, UT · On-site
This role is responsible for delivering reliable, efficient, and customerfocused IT support while applying ITIL 4 service management best practices. The IT Service Desk Manager serves as a people ...
Aligns service processes and activities to the ISO 20000 Information Technology - Service Management standard * Assigns a named technical representative for each service processes * Collaborates with ...
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Aligns service processes and activities to the ISO 20000 Information Technology - Service Management standard * Assigns a named technical representative for each service processes * Collaborates with ...
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
VDart is an emerging global information technology staffing provider with expertise in Enterprise ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
VDart is an emerging global information technology staffing provider with expertise in Enterprise ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...
10547 - IT Service Management (ITSM) Analyst Location: Irvine, CA 92614 (5 days on-site) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation ...
10547 - IT Service Management (ITSM) Analyst Location: Irvine, CA 92614 (5 days on-site) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation ...
Seven (7) years' experience in IT operations, service management, or incident leadership. * Proven experience running major incidents in complex environments. * Strong facilitation and executive ...
New
Seven (7) years' experience in IT operations, service management, or incident leadership. * Proven experience running major incidents in complex environments. * Strong facilitation and executive ...
New
... Manager, Service Desk that is responsible for leading and evolving the organization's Service Desk function to deliver high-quality, efficient, and customer-focused IT support. This role oversees ...
... Manager, Service Desk that is responsible for leading and evolving the organization's Service Desk function to deliver high-quality, efficient, and customer-focused IT support. This role oversees ...
... Manager, Service Desk that is responsible for leading and evolving the organization's Service Desk function to deliver high-quality, efficient, and customer-focused IT support. This role oversees ...
... Manager, Service Desk that is responsible for leading and evolving the organization's Service Desk function to deliver high-quality, efficient, and customer-focused IT support. This role oversees ...
... Manager, Service Desk that is responsible for leading and evolving the organization's Service Desk function to deliver high-quality, efficient, and customer-focused IT support. This role oversees ...
... Manager, Service Desk that is responsible for leading and evolving the organization's Service Desk function to deliver high-quality, efficient, and customer-focused IT support. This role oversees ...
IT Service Management (ITSM) Specialist (I amp; II Levels) Location: Suffolk, VA Clearance: Active Secret clearance required Employment Type: Full-time Overview Step into a role where strategy meets ...
IT Service Management (ITSM) Specialist (I amp; II Levels) Location: Suffolk, VA Clearance: Active Secret clearance required Employment Type: Full-time Overview Step into a role where strategy meets ...
Director, IT Service Management (ITSM)
Richmond, VA · On-site +1
$143.70K - $271.90K/yr
POSITION TITLE Director, IT Service Management (ITSM) LOCATION This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing ...
Director, IT Service Management (ITSM)
Richmond, VA · On-site +1
$143.70K - $271.90K/yr
POSITION TITLE Director, IT Service Management (ITSM) LOCATION This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing ...
IT Services Manager
Charlotte, NC · On-site
$92.70K - $113.70K/yr
... recurring service tasks. * Ensure asset and configuration management remains accurate and ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related ...
IT Services Manager
Charlotte, NC · On-site
$92.70K - $113.70K/yr
... recurring service tasks. * Ensure asset and configuration management remains accurate and ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related ...
It Service Management Manager information
See salary details
$33K - $40.8K
6% of jobs
$40.8K - $48.5K
11% of jobs
$52.3K is the 25th percentile. Wages below this are outliers.
$48.5K - $56.3K
16% of jobs
$56.3K - $64.1K
16% of jobs
The median wage is $64.4K / yr.
$64.1K - $71.9K
15% of jobs
$77.7K is the 75th percentile. Wages above this are outliers.
$71.9K - $79.6K
14% of jobs
$79.6K - $87.4K
9% of jobs
$87.4K - $95.2K
5% of jobs
$95.2K - $103K
4% of jobs
$103K - $110.7K
2% of jobs
$110.7K - $118.5K
1% of jobs
$33K
$70K
$118.5K
How much do it service management manager jobs pay per year?
As of May 28, 2026, the average yearly pay for it service management manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.
What is the difference between It Service Management Manager vs Service Desk Manager?
| Aspect | It Service Management Manager | Service Desk Manager |
|---|---|---|
| Responsibilities | Oversees IT service delivery, manages ITSM processes, aligns IT services with business needs | Manages the service desk team, handles user support, ensures ticket resolution efficiency |
| Certifications | ITIL, COBIT, PMP often preferred | ITIL, HDI certifications common |
| Work Environment | Strategic IT department, cross-department collaboration | Help desk or support center, direct user interaction |
| Focus | IT service management processes and strategy | User support and incident resolution |
The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.
More about It Service Management Manager jobs
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Job description
IT Service Management (ITSM)
VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence & Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest Award, VDart has successfully deployed over 3500 contractors in the last five years with over 60% of its deployments with Fortune 1000 corporations. We possess deep industry expertise and focus in BFSI, Manufacturing, Retail, Energy & Utility, Healthcare, Technology and the Public-Sector. Our scope, knowledge, industry expertise and global footprint have enabled us to provide best in the industry solutions. With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia
ITSM ManagerImplementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1)
Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system components
Administering BMC Remedy Action Request (AR) platform and Mid-Tier Web Servers versions 8.1 or 9.1.
Experience with LDAP, Active Directory structure and third party software integrations
Experienced in designing, developing, testing and deploying custom Remedy application and workflow enhancements per business requirements
Hands on Implementation/Development on BMC Virtual Agent and BMC MyIT
All your information will be kept confidential according to EEO guidelines.
About V Dart
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2008