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It Service Management Manager Jobs in Delaware (NOW HIRING)

... IT service management. Why you'll love working here At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self ...

IT Program Manager

Wilmington, DE · On-site

$112K - $113K/yr

Portfolio & Program Management * Manage a portfolio of programs and projects aligned to business ... Information Technology * Computer Science * Information Systems * Engineering * Business ...

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Project Manager

Dover, DE · On-site

$109K - $128K/yr

Knowledge of IT service management lifecycles and the ITIL framework of best practices. * Thorough practical and theoretical understanding of the Project Management Body of Knowledge (PMBOK)

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Project Manager

Dover, DE · On-site

$109K - $128K/yr

Knowledge of IT service management lifecycles and the ITIL framework of best practices. * Thorough practical and theoretical understanding of the Project Management Body of Knowledge (PMBOK)

Manager, IT Audit

Wilmington, DE · On-site

$105K - $167K/yr

... Service, Life Insurance and Short Term/Long Term Disability * The base pay range shown is a ... Track management action plans and oversee IT remediation validation to confirm effective and ...

Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. * Assist in the administration and management of IT systems, including servers ...

Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. * Assist in the administration and management of IT systems, including servers ...

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It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What job categories do people searching It Service Management Manager jobs in Delaware look for?

The top searched job categories for It Service Management Manager jobs in Delaware are:

Infographic showing various It Service Management Manager job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Hybrid job distribution.

IT Service Management Engineer Co-op

Wilmington, DE • On-site

Other

Re-posted 28 days ago


Job description

ID
2026-14133
Date Posted
2 months ago(7/1/2026 8:06 PM)
Company
Berkley Technology Services LLC
Primary Location
US-DE-Wilmington
Category
Hourly/Temporary Positions