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It Service Management Manager Jobs Near Me

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

Experience using IT service management (ITSM) platforms and ticketing systems. * Proven ability to troubleshoot hardware, software, network, and remote connectivity issues. * Excellent customer ...

Gifthealth Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Experience working in a ticketing or IT service management system. (Preferred) * Exposure to ... identity, endpoint, or productivity platforms in a business environment. (Preferred) * Knowledge ...

PalAmerican Security

IT Manager

Columbus, OH

$80K/hr

... teams in service-oriented environments * Deep understanding of cybersecurity, risk management ... Bachelor's degree in IT, Computer Science, Business, or related field; relevant certifications a ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · On-site

This position works closely with the Field Support team by managing escalations, troubleshooting ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · Remote

This position works closely with the Field Support team by managing escalations, troubleshooting ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

PalAmerican Security

IT Manager

Columbus, OH · On-site

$80K/hr

... teams in service-oriented environments * Deep understanding of cybersecurity, risk management ... Bachelor's degree in IT, Computer Science, Business, or related field; relevant certifications a ...

Maven LLC

IT Service Desk Analysts

Columbus, OH · On-site

Strong customer service, organization, and communication skills Strong process management skills ... in IT Support (Service Desk preferred and/or Deskside experience Experience in supporting multi ...

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How much do it service management manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for it service management manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

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It Service Management Manager jobs near you
A map of the United States highlighting the number of It Service Management Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of It Service Management Manager job openings in each state, with California having the most at 2 and Alaska the least at 0.

IT Service Management

Tata Consultancy Service Limited

Westerville, OH • On-site

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Technical Skills
  • Thorough understanding of ITIL and IT Service Management concepts
  • Familiar with industry leading ITSM platforms like ServiceNow, BMC on functionalities, integrations and out of box features
  • Experience in designing, developing and documenting IT Service Management processes and workflows
  • Experience in developing ITIL process performance metrics, measurements and agreements
  • Knowledge of Service and Systems management applications including ticketing/workflow tools
  • Experience in driving end to end major incident management process
  • Knowledge of at least one recognized process improvement techniques like 6sigma, PDCA etc.
  • 10 Years of work experience in relevant skills

Manage Cross functional support for IT Life Cycle and Operations which includes
  • Planning and Analysis
  • Requirements Definition
  • Design Specifications
  • Asset Management
  • Software License Tracking
  • Technology Architecture
  • Integration and Testing
  • Implementation and Migration
  • Training and Knowledge Transfer
  • Documentation
  • Operations and Administration
  • Technology Refreshment and Replenishment

Manage Cross functional support to ensure the Service Delivery which includes
  • Availability Management
  • Capacity Management
  • Performance Management
  • Service Level Monitoring and Reporting
  • Service Support which includes
  • Incident Management
  • Problem Management
  • Configuration Management
  • Change Management
  • Release Management
  • Reporting SLRs

Salary Range-$100,000-$140,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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