It Service Management Manager Jobs in Florida Ridge, FL

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.

As a prospective employee of Nightwing, you'll have the chance to contribute to our continued success and shape the future of our cybersecurity, intelligence, and services offerings.
Nightwing employees' passion is work that; challenges, engages, and provides real-world mission impact. Nightwings research and development efforts cover the full spectrum of security technologies for computer network operations.
About the Role:
Nightwing is seeking a self-starter with excellent communications skills to join our Information Technologies End User Services team. You will provide real-time customer service and assistance to Nightwing employees who contact us for a wide variety of problems and support requests. We are a collaborative environment with hands-on training and support from peers and management.
The ideal candidate is flexible, enthusiastic, reliable, and an excellent communicator. No prior experience or technical expertise is required. We will hire a person that best demonstrates initiative and achievement in their employment and education history.
You will provide direct technical support by referring to documentation and using the scientific method. You will get hands-on experience with the various systems and software we use. You will assist with desktop PC support, network switch configuration, asset inventory, procurement, documentation, and shipping, as well as participate in all relevant meetings. You will be expected to push yourself to learn every day and to embrace our culture of continuous improvement and learning.
You will be expected to execute improvement projects that you select and present the results to coworkers and leadership.
Work Location:
Your primary places of work will be at the Nightwing CODEX offices in Palm Bay, FL and Indialantic, FL. You must be willing to travel within the US. You should live within an hour commute of our offices and are expected to perform your duties on site with occasional after hours and weekend work required.
Required Education:
B.S. Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree.

About Nightwing:

Previously part of a leading Fortune 100 company and headquartered in Dulles, VA; Nightwing became independent in 2024 but continues to support the nation's most mission impactful initiatives. When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world's most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions. At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.