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It Service Management Manager Jobs in Saskatchewan

Alquemy

Network Analyst

Regina, SK · On-site

Follow IT service management, security, and change management best practices. Collaborate with technical teams and stakeholders on network initiatives. Qualifications & Experience 5+ years of hands ...

Brandt

IT Project Manager

Regina, SK

Brandt Corporate Services Ltd. is seeking an IT Project Manager to join its growing team in Regina, SK. This position is responsible for planning, executing, and delivering large multi-phase ...

Brandt

IT Administrator

Regina, SK

... service to our employees. Duties and Responsibilities * Manage and prioritize helpdesk tickets ... Collaborate with other IT team members to implement and maintain IT systems and infrastructure.

Vendasta

IT Administrator

Saskatoon, SK · On-site

The Role As an IT Administrator, you will empower Vendasta's cloud-native workforce by delivering ... Operating within the Security & Operations team, you will resolve user issues, manage SaaS and ...

ARC Business Solutions

Project Manager

Regina, SK · On-site

Solution Delivery, Professional IT Services, Enterprise Information Management, Utility Services, and Managed Services. ARC Business Solutions Inc. is currently seeking an individual with strong ...

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It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What job categories do people searching It Service Management Manager jobs in Saskatchewan look for?

The top searched job categories for It Service Management Manager jobs in Saskatchewan are:

It Service Management Manager jobs near you
Infographic showing various It Service Management Manager job openings in Saskatchewan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Specialist, IT Operations Centre (Service Management)

SaskPower

Regina, SK • On-site

Full-time

Posted 9 days ago

Key responsibilities

  • Act as a central point of contact in the management and administration of strategic and operational functions, providing expert advice and direction.

  • Develop, evaluate, and implement processes, policies, and procedures to support organizational strategies and business initiatives.

  • Lead and/or participate in cross-functional projects, providing functional expertise and representing the department to internal and external audiences.

Job description

Permanent - Full Time

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you're someone who thrives in a team environment and doesn't shy away from a good challenge, join us!

Apply no later than 09/09/2026 to be considered for this opportunity.

JOB SUMMARY:

The Specialist is accountable to provide subject matter expertise and administration of a specialized function. As a member of SaskPower's management team, this position is responsible to act as a central point of contact in the management and administration of strategic and operational functions, providing expert advice and direction that aligns with departmental and corporate goals and objectives.  

KEY ACCOUNTABILITIES:

   Plan, research, develop, evaluate and implement processes, policies and procedures utilized for the development of strategies and business initiatives that address the organization's requirements
   Act as a subject matter expert in a specialized function to develop, implement, coach and assist management staff in the administration and interpretation of corporate policies; providing advice that is appropriate, practical and consistent with relevant legislation, regulations, laws and/or industry standards 
   Identify new business solutions and operational efficiencies, while providing recommendations which have a significant impact on SaskPower's business operations and strategies 
   Lead and/or participate in cross-functional projects to provide functional expertise for corporate and  departmental strategic planning initiatives
   Represent the department and prepare and present material to internal and external audiences as required
   Maintain knowledge of industry developments and best practices related to area of specialization and adapt them to SaskPower's operational environment
   Provide leadership and direction to project teams and/or assigned staff as required

KNOWLEDGE/SKILLS/ABILITIES:

   Degree in Computer Science, Business Administration,  or other related equivalent AND/OR;
   ITIL (Information Technology Infrastructure Language) Expert or Master Certification(s) would be considered an asset AND/OR;
   Five (5) years of related experience in IT Service Management (ITSM), with experience administering and developing ITSM platforms (e.g., ServiceNow, Remedy), implementing integrations and solutions, and supporting or leading large scale Service Management initiatives.
   Team player with the ability to build and maintain strategic relationships both internal and external to SaskPower
   Results oriented thinker, with the ability to manage and provide advice regarding complex and confidential issues with sensitivity and professionalism
   Excellent analytical, research and problem solving skills
   Excellent oral and written communication skills
   Ability to work and manage in a changing environment
   Excellent facilitation, project management and decision making skills
   Ability to foster a culture focused on safety, innovation and teamwork
   Demonstrated skill in SaskPower's competencies
   Must have a continuing record of professional development  

A suitable combination of relevant education and experience may also be considered

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.
At SaskPower, we believe in the importance of fostering and maintaining a workforce that's representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act.
We base our selection process on merit and encourage all diverse groups to participate fully.

Learn more at Commitment to a Representative Workforce.
Follow us on LinkedIn to stay up to date on our latest job openings. #LI-POST

Please apply by 09/09/2026.

Apply