It Helpdesk Manager Jobs in Rochester, NY (NOW HIRING)

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Principal, IT Project Management

Job ID: 43884

Job Location: (On Site) Melbourne, FL; Rochester, NY; Greenville, TX; Waco, TX; Rockwall, TX; or Salt Lake City, UT

Job Schedule:9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off

Job Description:

As the IT Project Manager, you will be expected to have the leadership and project management skills required to lead medium to large scale applications and ERP projects consisting of IT and functional business area resources located around the world. Ability to direct, inspire, and guide teams to successful execution. Lead with courage, confidence, passion, and commitment. Exhibit Entrepreneurial leadership skills. You will also be expected to understand and apply basic processes and methods used with an IT organization to support the project management methodology lifecycle.

As the IT Project Manager your role is to plan, execute, and finalize projects according to strict deadlines and budgets in a matrix environment. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. You will also define the project's tasks and oversee quality control throughout the project life cycle.

Essential Functions:

• Develop full-scale project plans, timelines and associated communications documents to effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Provide subject matter experience in managing applications and ERP projects
• Develop and deliver status reports, proposals, requirements documentation, and presentations
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Initiate and oversee all aspects of vendor management including the development of the Statement of Work and all aspects of communications and delivery
• Help facilitate Portfolio Management process working with management and business to understand project priority, resourcing, and planning
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Coach, mentor, motivate and encourage project team members and contractors and influence them to take proactive action and accountability for their assigned work

Qualifications:

• Bachelor's Degree and a minimum of 12 years of prior relevant experience. Graduate Degree and a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.

Preferred Additional Skills:

• Familiarity with PMI's Project Management Methodology, Software Development Lifecycle, and Agile/Scrum Framework.
• Certifications in Project Management strongly desired (PMP) strongly preferred
• Strong familiarity with project management software, such as Microsoft Project.
• Experience with ERPs (e.g., SAP, Costpoint)
• PM experience in testing processes to include use-case creation and tracking results
• Ability to conform to shifting priorities, demands and timelines
• Build, develop, and foster any business relationships vital to the success of the project
• Develop best practices, tools, and templates for project execution and management
• Bachelor's degree in the field of MIS, CIS, or related field

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $153,000-$284,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $133,000-$247,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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