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From Home It Helpdesk Jobs in Rochester, NY (NOW HIRING)

Garber Honda

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ... from $40,000 - $60,000 per year. Rate of pay for this position is dependent on relevant skills ...

Acura of Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ... from $40,000 - $60,000 per year. Rate of pay for this position is dependent on relevant skills ...

Brown University

IT Support Consultant

Holley, NY · On-site

Remains attentive to Engineering Help Tickets, phone calls, andwalk-ins and effectively balances ... IT help desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI ...

L3Harris Technologies

IT Support Technician

Rochester, NY · On-site

$68K - $127K/yr

Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ... Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops ...

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

... helping businesses thrive in a fast-paced digital world. From network infrastructure and cloud ... ABOUT THIS IT SERVICE MANAGER ROLERole: Full-time IT Service ManagerLocation: Fairport, NYPay: $60 ...

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All JobsIt Helpdesk JobsFrom Home It Helpdesk JobsFrom Home It Helpdesk Jobs in Rochester, NY

From Home It Helpdesk information

See Rochester, NY salary details

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$33

How much do from home it helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for from home it helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between From Home It Helpdesk vs From Home Network Support Specialist?

AspectFrom Home It HelpdeskFrom Home Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingNetwork configuration, remote network monitoring
Industry UsageIT support, customer serviceNetwork infrastructure, enterprise IT

From Home It Helpdesk and From Home Network Support Specialist roles both involve remote technical support. However, the Helpdesk focuses on troubleshooting hardware and software issues for end-users, while Network Support Specialists handle network infrastructure and connectivity problems. Certifications and daily tasks differ accordingly, with Helpdesk roles emphasizing customer service and basic troubleshooting, and Network Support roles requiring networking expertise.

What are the most commonly searched types of It Helpdesk jobs in Rochester, NY?

The most popular types of It Helpdesk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for From Home It Helpdesk jobs?

Cities near Rochester, NY with the most From Home It Helpdesk job openings:

From Home It Helpdesk jobs near you
Infographic showing various From Home It Helpdesk job openings in Rochester, NY as of August 2026, with employment types broken down into 64% Full Time, 18% Part Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

IT Helpdesk Technician

Garber Honda

Rochester, NY • On-site

$40K - $60K/yr

Full-time

Re-posted 28 days ago

Job description

Job Description
Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert
Would you like to work for an award-winning business that values exceptional customer service, as well as high-employee satisfaction? Do you want to begin a career that utilizes your talent, which will take you as far as you want to go? Then don't look any further, because you've found just that with Garber Automotive Group.
Position Description
Provide first level support to end users on a variety of issues including but not limited to: identifying, researching, resolving technical problems, responding to help desk tickets, phone calls and email requests for technical support. Must be familiar with a variety of IT concepts, practices, and procedures.
Primary Responsibilities
  • Maintain Help Desk queue on a daily basis
  • Interaction and communication with all end users
  • Setup and configuration of newly hired employee's
  • Install, maintain and support workstations, laptops, thin clients, printers, scanners, phones, mobile devices and related equipment
  • Maintain stock of IT consumables (toner, cables, batteries, etc.)
  • May perform other duties as required
Specific Skills/Abilities
  • Experience with Microsoft Operating Systems, Microsoft Office including Outlook
  • Ability to train end users on computer basics when called upon
  • Good listening, communication and interpersonal skills
  • Highly motivated and ready to work in a fast paced environment
  • Great problem solving and decision making ability
  • Ability to work independently as needed and as part of a team
  • Must be willing to be flexible in work hours to get projects or maintenance done if needed
Work Environment and Physical Demands
  • The normal work environment is typical of a business office, automotive dealership and automotive repair facility.
  • The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear.
  • The IT Helpdesk Technician must occasionally lift or move up to 50 pounds.
  • While performing the regular duties of the position, the Helpdesk Technician may be exposed to the risk of electrical shock, and possible exposure to toxic or caustic chemicals. The Helpdesk Technician must be able to wear safety equipment and follow safety instructions.
Education/Experience
Bachelor's degree in computer science, computer information systems, or related area is preferred or equivalent combination of education and experience
Pay Range & Compensation Details
Pay is from $40,000 - $60,000 per year. Rate of pay for this position is dependent on relevant skills & experience.
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