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It Help Desk Technician Jobs in Quebec (NOW HIRING)

GAM Technical Services

L1 Support Hero

Montreal, QC · On-site

CA$40K - CA$60K/yr

Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service ... Opportunities for career growth, with mentorship from senior technicians and clear advancement ...

Équipements Paquet

Bienvenue dans l'équipe des Experts en Aventure ! Sous la supervision du coordonnateur de la succursale, vous aurez pour mission d'assurer l'entretien et les réparations des véhicules récréatifs ...

Targeted Talent

IT Manager

Montreal, QC

... to help support the companies growth, and to contribute towards the continued health of their ... You Have: * 5- 8 years experience working in IT Operations as an Infrastructure Manager, IT ...

Targeted Talent

IT Manager

Montreal, QC

... to help support the companies growth, and to contribute towards the continued health of their ... You Have: * 5- 8 years experience working in IT Operations as an Infrastructure Manager, IT ...

Alteo

IT Manager [#4931]

Montreal, QC

Help create and execute the IT strategy and build effective initiatives that support the company goals * Manage and lead the IT Team by providing clear direction and objectives, support, mentoring ...

ShareGate- en

Technical Support IT

Montreal, QC

CA$68K - CA$85K/yr

In this role, you will be at the heart of the employee experience by providing reliable, human, and efficient IT support to all Workleap team members. You will handle a wide variety of technical ...

Workleap - en

Technical Support IT

Montreal, QC · On-site

CA$68K - CA$85K/yr

In this role, you will be at the heart of the employee experience by providing reliable, human, and efficient IT support to all Workleap team members. You will handle a wide variety of technical ...

Alteo

IT Manager [#4931]

Montreal, QC

Help create and execute the IT strategy and build effective initiatives that support the company goals * Manage and lead the IT Team by providing clear direction and objectives, support, mentoring ...

Fed IT

We cover the IT, development, business intelligence and infrastructure professions. Mission ... You will also contribute to process optimization and help improve project management practices ...

Ardene

IT Store Support Technician

Laval, QC · On-site

... to the Service Desk Lead, the IT Store Support Technician will play a key role on our IT team, ... Help architect infrastructure expansion to fit a rapidly changing environment; * Plan & rollout ...

BRP

Analyste fonctionnel IT, GTS

Montreal, QC

Diplôme universitaire ou expérience équivalente (génie industriel, systèmes d'information, informatique, etc.) * Une connaissance des processus d'importation/exportation et des douanes est ...

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It Help Desk Technician information

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How much do it help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for it help desk technician in Quebec is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Technician, and why are they important?

To thrive as an IT Help Desk Technician, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically a relevant certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote diagnostic tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient IT support operations.

What are some common challenges faced by IT Help Desk Technicians, and how can they be managed effectively?

IT Help Desk Technicians often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To manage these effectively, technicians benefit from strong organizational skills, ongoing technical training, and clear documentation practices. Additionally, developing strong interpersonal skills helps in maintaining positive user interactions and collaborating efficiently with other IT team members. Continuous learning and proactive problem-solving are key to thriving in this dynamic environment.

What does an IT Help Desk Technician do?

An IT Help Desk Technician provides technical support and troubleshooting assistance to computer users and organizations. They help resolve hardware, software, and network issues, either remotely or in person. Their responsibilities often include answering user inquiries, diagnosing problems, installing and configuring systems, and escalating complex issues to higher-level IT staff. Help Desk Technicians play a crucial role in maintaining the smooth operation of an organization's technology infrastructure.

What is the lowest salary for an IT technician?

The lowest salary for an IT Help Desk Technician typically starts around $30,000 to $40,000 annually, depending on location, experience, and certifications. Entry-level positions or those in regions with a lower cost of living may offer salaries at the lower end of this range.

What is the difference between It Help Desk Technician vs Network Support Specialist?

AspectIt Help Desk TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, on-siteNetwork infrastructure, server rooms, on-site
Employer & Industry UsageIT departments, tech support companiesTelecom, enterprise networks, data centers

The main difference is that an It Help Desk Technician primarily provides user support and troubleshooting for hardware and software issues, while a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of It Help Desk Technician jobs in Quebec? The most popular types of It Help Desk Technician jobs in Quebec are:
What are popular job titles related to It Help Desk Technician jobs in Quebec? For It Help Desk Technician jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching It Help Desk Technician jobs in Quebec look for? The top searched job categories for It Help Desk Technician jobs in Quebec are:
What are popular job titles related to It Help Desk Technician jobs in QC? For It Help Desk Technician jobs in QC, the most frequently searched job titles are:
It Help Desk Technician jobs near you
Infographic showing various It Help Desk Technician job openings in Quebec as of May 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 68% Physical, 6% Hybrid, and 26% Remote job distribution, with an average salary of $45,273 per year, or $21.8 per hour.
Technicien.ne In Vivo 1

Technicien.ne In Vivo 1

Charles River Laboratories, Inc.

Senneville, QC • On-site

Other

Posted 8 days ago

Charles River Laboratories rating

8.1

Company rating: 8.1 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

31st of 70 rated pharmaceutical

Job description

Pendant 75 ans, les employes de Charles River ont travaille ensemble pour aider a la decouverte, au developpement et a la fabrication sure de nouvelles pharmacotherapies. Lorsque vous rejoignez notre famille, vous aurez un impact significatif sur la sante et le bien-etre des gens a travers le monde. Que vos antecedents soient en sciences de la vie, en finance, en informatique, en ventes ou dans un autre domaine, vos competences joueront un role important dans le travail que nous effectuons. En retour, nous vous aiderons a batir une carriere dont vous pouvez vous sentir passionne. 

Sommaire du poste

En tant que Technicien.ne en sante animale pour notre equipe de Toxicologie situee au site de Senneville, vous serez responsable du bien-etre de tous nos animaux de recherche. Votre reussite assurera la sante de nos animaux, ainsi que l'integrite de nos etudes pre-cliniques.

Dans ce poste, les principales responsabilites incluront:

  • Administrer les elements de test et/ou medicament (Gavage, injection intramusculaire, sous-cutanee et intraveineuse);
  • Effectuer les prelevements d'echantillons (sang, urine, etc.);
  • Faire la prise de donnees (prise de poids, consommation de nourriture, signes cliniques, etc.);
  • Manipuler les animaux pour toutes activites qui le requiert;
  • Nettoyer tous les types d'habitacles d'animaux et leurs accessoires.
Elements cles

Si vous possedez les qualifications suivantes, nous vous formerons pour le reste:

  • Bon sens de l'observation;
  • Apte a travailler physiquement (soulever jusqu'a 20kg, marcher, rester debout, s'accroupir, etc.);
  • Diplome collegial en Sante animale ou en Bioecologie;
  • Baccalaureat en Biologie ou toutes autres disciplines en lien avec la Science animale.

Prendre note que des votre embauche vous devrez vous soumettre annuellement a un test de tuberculose aux frais de l'entreprise. 

Informations specifiques au poste:

  • Localisation: 22022 route Transcanadienne, Senneville, QC, H9X 1C1;
  • Transport: Nous offrons un service de navette depuis la gare de Sainte-Anne-de-Bellevue et le college John Abbott vers le site de Senneville. Stationnement gratuit. Borne de recharge pour voiture electrique;
  • Salaire: 23.50$ de l'heure avec des primes de:
    • Soiree: 2.50$;
    • Fin de semaine: $2.75;
    • Heure supplementaire: Temps et demi;
    • Feries: Temps double;
  • Bonus annuel base sur la performance;
  • Horaire: Poste a temps plein standard : Majoritairement le jour, la fin de semaine en rotation et les jours feries. Selon les besoins, il pourrait y avoir du temps supplementaire de soir ou de nuit;
  • Poste permanent des l'embauche, temps plein a 37.5hrs par semaine.

Pourquoi Charles River? 

  • Avantages concurrentiels des l'embauche. Nous payons jusqu'a 85% des primes (couverture medicale & dentaire);
  • Gym gratuit sur place;
  • Programme d'aide aux employes et a leur famille;
  • Excellent programme d'integration a nos nouveaux employes ainsi que des possibilites de croissance et de perfectionnement professionnel a l'interne;
  • Acces a un medecin et differents professionnels de la sante en tout temps (telemedecine);
  • 3 semaines de vacances et 5 jours de conge personnel;
  • Nombreuses activites sociales organisees!

Si vous souhaitez contribuer au bien-etre de nos communautes, non seulement a travers le pays, mais dans le monde entier, joignez-vous a l'equipe. C'est Votre Moment.

A propos de l'evaluation de la securite
Charles River est une societe engagee dans une demarche visant a aider ses partenaires a accelerer le developpement preclinique de leurs medicaments avec des services d'evaluation de l'innocuite exceptionnels, des locaux utilisant des equipements a la pointe de la technologie et des conseils d'experts en matiere de reglementation. Depuis la toxicologie specialisee individuelle et les etudes permettant le depot d'une demande d'autorisation de nouveau medicament experimental jusqu'aux formules sur mesure et a l'assistance totale pour les laboratoires, notre equipe chevronnee peut concevoir et executer des programmes qui anticipent les difficultes et evitent les blocages pour un parcours sans encombre et efficace jusqu'a la mise sur le marche. Chaque annee, environ 300 etudes d'autorisation de nouveau medicament experimental (dans le cadre du programme IDN, de l'anglais Investigational New Drug) sont realisees dans nos centres d'evaluation de l'innocuite.

A propos de Charles River
Charles River est une organisation internationale de recherche de phase initiale sous contrat (ORC). Nous avons tire parti de nos solides fondations dans le domaine de la medecine et de la science veterinaire de laboratoire pour creer un portefeuille diversifie de services d'evaluation de decouverte et de securite, conformes aux bonnes pratiques de laboratoire et autres, dans le but d'apporter a nos clients un soutien complet, de l'identification de cible au developpement pre-clinique. Charles River propose egalement une gamme de produits et de services a l'appui des besoins en matiere d'essais cliniques en laboratoire et des activites de fabrication de ses clients. Ce portefeuille considerable de produits et de services permet a nos clients de creer un modele de developpement de medicament plus flexible reduisant leurs couts, accroissant leur productivite  et ameliorant leur efficacite, pour une mise sur le marche plus rapide.

Avec plus de 20 000 collaborateurs sur 110 sites dans 20 pays, nous sommes positionnes strategiquement pour coordonner des ressources mondiales et appliquer des perspectives pluridisciplinaires a l'elaboration de solutions aux defis uniques de nos clients.  Notre base de clientele comprend des societes de biotechnologies et des laboratoires pharmaceutiques internationaux, des agences publiques, et des etablissements hospitaliers, d'enseignement et de recherche partout dans le monde. 

Charles River prend tres au serieux sa contribution aux efforts accomplis pour ameliorer la qualite de vie du plus grand nombre possible de personnes. Le sens de notre mission, notre excellence scientifique et notre determination nous animent en permanence. Nous abordons chaque jour en sachant que  notre travail contribue a ameliorer la sante et le bien-etre d'innombrables hommes, femmes et enfants de par le monde. Nous sommes fiers d'avoir contribue au developpement de 86 % des medicaments approuves par la FDA en 2021.

Pour plus d'information, consultez www.criver.com.

What Charles River Laboratories employees say

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Hours and flexibility

Workplace

Get the full story on Breakroom

Charles River logo

About Charles River

Sourced by ZipRecruiter

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1947

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