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Isolved Jobs (NOW HIRING)

isolved

Benefits Analyst

Charlotte, NC · On-site

Partner with client and isolved EDI Team on carrier feed status during Renewal period, ensuring client is engaged and abreast of carrier timelines. * Develop and upload enrollment data import ...

iSolved

Senior Software Engineer (East Coast)

Charlotte, NC · On-site

$114K - $150K/yr

Recently expanded to nearshore * isolved ranked for SMB Payroll in 2023 Sapient Report * Voted top places to work in USA 2023 The isolved Senior Software Engineer will design and implement complex ...

iSolved

Senior Software Engineer (West Coast)

Phoenix, AZ

$119K - $157K/yr

Recently expanded to nearshore * isolved ranked for SMB Payroll in 2023 Sapient Report * Voted top places to work in USA 2023 The isolved Senior Software Engineer will design and implement complex ...

iSolved

Product Marketing Specialist

Dubuque, IA · On-site

Product Marketers at isolved combine creative thinking with technical expertise and strong business insight to help shape the company's overall success. The Product Marketing Specialist collaborates ...

isolved

Human Resources Business Partner

Dubuque, IA · On-site

Join isolved as a Human Resources Business Partner, where your innovative solutions will shape our vibrant workplace culture! In this dynamic role, you'll collaborate with diverse teams and drive ...

iSolved

Benefits Analyst

Charlotte, NC

Partner with client and isolved EDI Team on carrier feed status during Renewal period, ensuring client is engaged and abreast of carrier timelines. * Develop and upload enrollment data import ...

isolved

Office Manager (Part Time)

Springfield, MA · On-site

$19/hr

Recently expanded to nearshore * isolved ranked for SMB Payroll in 2023 Sapient Report * Voted top places to work in USA 2023 Core Job Duties * Ensure customers, vendors, partners, and employees are ...

isolved

Senior Software Engineer (East Coast)

Charlotte, NC · On-site

$114K - $150K/yr

Recently expanded to nearshore * isolved ranked for SMB Payroll in 2023 Sapient Report * Voted top places to work in USA 2023 The isolved Senior Software Engineer will design and implement complex ...

iSolved

Human Resources Business Partner

Phoenix, AZ · On-site

Join isolved as a Human Resources Business Partner, where your innovative solutions will shape our vibrant workplace culture! In this dynamic role, you'll collaborate with diverse teams and drive ...

isolved

Customer Support Representative - Benefits

Sandy, UT · On-site

$15.25 - $20.75/hr

About the role isolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of support, a Customer Support ...

iSolved

Office Manager (Part Time)

Fremont, IN · On-site

Recently expanded to nearshore * isolved ranked for SMB Payroll in 2023 Sapient Report * Voted top places to work in USA 2023 Core Job Duties * Ensure customers, vendors, partners, and employees are ...

isolved

Senior Software Engineer (West Coast)

Phoenix, AZ · On-site

$119K - $157K/yr

Recently expanded to nearshore * isolved ranked for SMB Payroll in 2023 Sapient Report * Voted top places to work in USA 2023 The isolved Senior Software Engineer will design and implement complex ...

isolved

Benefits Analyst

Fremont, IN · On-site

Partner with client and isolved EDI Team on carrier feed status during Renewal period, ensuring client is engaged and abreast of carrier timelines. * Develop and upload enrollment data import ...

isolved

Human Resources Business Partner

Charlotte, NC · On-site

Join isolved as a Human Resources Business Partner, where your innovative solutions will shape our vibrant workplace culture! In this dynamic role, you'll collaborate with diverse teams and drive ...

isolved

Benefits Analyst

Charlotte, NC · On-site

Partner with client and isolved EDI Team on carrier feed status during Renewal period, ensuring client is engaged and abreast of carrier timelines. * Develop and upload enrollment data import ...

isolved

Senior Manager, Communications

Charlotte, NC · On-site

Senior Manager, Communications Summary/Objective isolved is seeking a strategic, creative and highly collaborative Senior Manager, Communications to lead our Public Relations (PR) and Analyst ...

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How much do isolved jobs pay per year?

As of Jun 15, 2026, the average yearly pay for isolved in the United States is $74,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $87,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Isolved implementation specialists during client onboarding, and how can they be addressed?

Isolved implementation specialists often encounter challenges such as managing multiple client configurations, aligning client expectations with platform capabilities, and ensuring data accuracy during migration. These can be addressed by maintaining clear communication with clients, setting realistic project timelines, and leveraging detailed checklists or templates for each implementation phase. Collaboration with other team members, such as technical support and project managers, is also crucial to resolve issues quickly and provide a smooth onboarding experience.

What is an Isolved job?

An Isolved job typically refers to a position that involves working with the iSolved platform, a cloud-based human capital management (HCM) solution used for payroll, benefits, HR, and workforce management. Jobs related to iSolved may include roles in payroll administration, HR support, or technical support for the platform. Professionals in these roles help businesses streamline HR processes, ensure compliance, and optimize employee management.

What is the difference between Isolved vs Payroll Specialist?

FeatureIsolvedPayroll Specialist
Primary RoleHR and payroll software platform for managing employee data, benefits, and complianceProcessing payroll, ensuring accurate employee payments, and maintaining payroll records
Required CredentialsKnowledge of payroll software, HR compliance, and data managementPayroll certification or related experience, understanding of payroll laws
Work EnvironmentSoftware-based, administrative, often remote or office-basedOffice setting, administrative, often in HR or finance departments

While Isolved is a payroll and HR software platform used to streamline employee management, a Payroll Specialist is a professional responsible for processing payroll and ensuring compliance. The two are related but serve different functions: Isolved provides the tools, whereas Payroll Specialists operate within those tools to perform payroll tasks.

What is an Isolved specialist?

An Isolved specialist is a professional who is skilled in using the Isolved platform, a cloud-based human capital management (HCM) system. They help businesses manage payroll, human resources, benefits administration, and time tracking through the Isolved software. These specialists may support system implementation, user training, troubleshooting, and ongoing optimization to ensure the software meets organizational needs.

What are the key skills and qualifications needed to thrive as an iSolved Specialist, and why are they important?

To excel as an iSolved Specialist, you need a solid background in payroll processing, HR administration, and benefits management, often supported by experience in human resources or accounting. Familiarity with the iSolved HCM platform, payroll software, and relevant certifications such as FPC or CPP are typically expected. Strong attention to detail, problem-solving skills, and clear communication are crucial for addressing client needs and ensuring data accuracy. These skills enable efficient management of payroll and HR functions, minimizing errors and ensuring compliance for organizations.
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Isolved jobs near you
Benefits Analyst

Benefits Analyst

isolved

Charlotte, NC • On-site

Full-time

Posted 19 days ago

Job description

Benefits Analyst
Job Description
The Benefits Analyst is a vital contributor to the HCM Benefits Team, responsible for fostering strong partnerships and delivering outstanding service to both external clients and internal stakeholders, including Product Support, EDI, and Customer Success Managers. This role demands a proactive approach to managing multiple priorities and deadlines, supported by effective organizational and time management skills. Key responsibilities encompass maintaining accurate system documentation, performing system configurations, executing quality assurance processes, resolving issues efficiently, and supporting a variety of special projects to drive team success.
Core Job Duties
  • Serve as the subject matter expert for configuring insurance plans within the isolved Benefits Module, ensuring all client-specific plan designs are accurately reflected.
  • Prepare and manage benefit enrollment periods, including annual open enrollment, new hire enrollments, and life events.
  • Coordinate the synchronization of COBRA, FSA, HSA, and HRA plans with isolved Benefit Services, when applicable.
  • Partner with client and isolved EDI Team on carrier feed status during Renewal period, ensuring client is engaged and abreast of carrier timelines.
  • Develop and upload enrollment data import templates for accurate population of insurance plan information.
  • Communicate with clients timely regarding the configuration status and changes made to current system configuration.
  • Support Clients with troubleshooting enrollment functionality, including eligibility rules, terms, and timelines.
  • Provide timely resolution for enrollment-related issues, ensuring minimal disruption for clients during critical enrollment windows.
  • Build and maintain strong working relationships with clients and internal stakeholders, consulting with them to ensure satisfaction and alignment of support goals.
  • Collaborate with cross-functional teams to anticipate client needs and develop forward-thinking solutions that address important client pain points and strategic initiatives.
  • Identify opportunities to optimize system configurations and propose technological enhancements to improve operational efficiency and client experiences.

Minimum Qualifications
  • Advanced skills in benefits or insurance systems configuration and troubleshooting.
  • Strong analytical, technical, and problem-solving capabilities with a detail-oriented mindset.
  • Excellent interpersonal, verbal, and written communication skills to deliver clear and impactful client support.
  • Demonstrated experience in delivering high-quality customer support, with a focus on client satisfaction and relationship-building.
  • Ability to handle complex client inquiries with professionalism and provide tailored solutions in a timely manner.
  • Proven ability to manage multiple priorities, meet competing deadlines, and work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and experience with project management or case management tools.
  • Logical problem solver with excellent follow through and detail orientation skills.
  • Must be able to work overtime during peak periods

About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit .
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit for more information regarding our incredible culture and focus on our employee experience. Visit for a comprehensive list of our employee total rewards offerings.

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