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Isolved Jobs in Pennsylvania (NOW HIRING)

CTR Payroll

HCM Client Representative

Warrendale, PA · On-site

Troubleshoot client issues in CTR's HCM system, isolved * Assist clients with payroll processing, tax filing, and compliance issues * Assist clients to ensure accurate data input (for new hires ...

CTR Payroll

HCM Client Representative

Warrendale, PA · On-site

Troubleshoot client issues in CTR's HCM system, isolved * Assist clients with payroll processing, tax filing, and compliance issues * Assist clients to ensure accurate data input (for new hires ...

Diocese of Allentown

Interested applicants must submit a cover letter and resume via iSolved Hire or to the following: Supervisor: Mrs. Becky Stone-Schock Email: b.stone-schock@stjosephctr.com EOE M/F/D/V

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Isolved information

What are some common challenges faced by iSolved implementation specialists during client onboarding, and how can they be addressed?

Isolved implementation specialists often encounter challenges such as managing multiple client configurations, aligning client expectations with platform capabilities, and ensuring data accuracy during migration. These can be addressed by maintaining clear communication with clients, setting realistic project timelines, and leveraging detailed checklists or templates for each implementation phase. Collaboration with other team members, such as technical support and project managers, is also crucial to resolve issues quickly and provide a smooth onboarding experience.

What is an iSolved?

An Isolved job typically refers to a position that involves working with the iSolved platform, a cloud-based human capital management (HCM) solution used for payroll, benefits, HR, and workforce management. Jobs related to iSolved may include roles in payroll administration, HR support, or technical support for the platform. Professionals in these roles help businesses streamline HR processes, ensure compliance, and optimize employee management.

What is the difference between Isolved vs Payroll Specialist?

FeatureIsolvedPayroll Specialist
Primary RoleHR and payroll software platform for managing employee data, benefits, and complianceProcessing payroll, ensuring accurate employee payments, and maintaining payroll records
Required CredentialsKnowledge of payroll software, HR compliance, and data managementPayroll certification or related experience, understanding of payroll laws
Work EnvironmentSoftware-based, administrative, often remote or office-basedOffice setting, administrative, often in HR or finance departments

While Isolved is a payroll and HR software platform used to streamline employee management, a Payroll Specialist is a professional responsible for processing payroll and ensuring compliance. The two are related but serve different functions: Isolved provides the tools, whereas Payroll Specialists operate within those tools to perform payroll tasks.

What is an iSolved specialist?

An Isolved specialist is a professional who is skilled in using the Isolved platform, a cloud-based human capital management (HCM) system. They help businesses manage payroll, human resources, benefits administration, and time tracking through the Isolved software. These specialists may support system implementation, user training, troubleshooting, and ongoing optimization to ensure the software meets organizational needs.

What are the key skills and qualifications needed to thrive as an iSolved specialist?

To excel as an iSolved Specialist, you need a solid background in payroll processing, HR administration, and benefits management, often supported by experience in human resources or accounting. Familiarity with the iSolved HCM platform, payroll software, and relevant certifications such as FPC or CPP are typically expected. Strong attention to detail, problem-solving skills, and clear communication are crucial for addressing client needs and ensuring data accuracy. These skills enable efficient management of payroll and HR functions, minimizing errors and ensuring compliance for organizations.
What are the most commonly searched types of Isolved jobs in Pennsylvania? The most popular types of Isolved jobs in Pennsylvania are:
What are popular job titles related to Isolved jobs in Pennsylvania? For Isolved jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Isolved jobs in Pennsylvania look for? The top searched job categories for Isolved jobs in Pennsylvania are:
Isolved jobs near you
Infographic showing various Isolved job openings in Pennsylvania as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

HCM Client Representative

CTR Payroll

Warrendale, PA • On-site

Full-time

Retirement

Re-posted 14 days ago

Job description

Do you want to be a part of a family and not just another employee? Are you looking for a friendly work environment where you are recognized for your success and can make a difference? Do you like helping people discover their "aha" moments and creating programs that have an impact on the organization? At CTR, we are focused on providing exceptional customer service to are clients and are passionate about the work we do. We are in search of inspired people who share that passion, take great pride in the organization and work and exemplify a #CTRProud attitude. If this sounds like you, apply today and find out what it means to be #CTRProud.
CTR is seeking a motivated and self-driven HCM Client Representative to join their team. Working in a fast-paced, growing payroll and human capital management technology company, we see this as an opportunity for someone who excels at researching, analyzing and resolving payroll related problems.
  • Respond to customer questions via email and telephone
  • Troubleshoot client issues in CTR's HCM system, isolved
  • Assist clients with payroll processing, tax filing, and compliance issues
  • Assist clients to ensure accurate data input (for new hires, terminations, deductions, garnishments, maintenance changes, etc) and timely submission/processing of payrolls
  • Assist with writing reports for both internal and external purposes
  • Escalate unresolved client issues to Support Manager
  • Manipulate and import client data
  • Adhere to company response and resolution times
  • Maintain client satisfaction and retention

Client Relationship Activities:
  • Participate in client meetings as required
  • Strong customer service is important to succeed in this role

QUALIFICATIONS REQUIRED:
  • 3 to 5 years work experience in Payroll.
  • Proficient with word and excel.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
  • Experience with Report Writers.
  • General Ledger Experience.
  • 401k Experience
  • Advanced client service skills both written an oral.
  • Ability to analyze problems through effective customer interaction and communication.
  • Ability to work under time constraints to ensure deadlines are met.
  • Proven capability in effectively managing and meeting client expectations.
  • Strong self-initiative and highly motivated individual.
  • The ability to work flexible hours may be required.

Apply