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Isolved Jobs in Phoenix, AZ (NOW HIRING)

About isolved ® isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™ ...

About isolved ® isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™ ...

About isolved ® isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™ ...

About isolved ® isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™ ...

Gilbert, AZ • In-office • Full-time • iSolved platform "We put trust over transaction - in how we serve clients, and in how we grow our team." Greenlink HCM, core mission WHY THIS ROLE IS ...

Gilbert, AZ · In-office · Full-time · iSolved platform"We put trust over transaction - in how we serve clients, and in how we grow our team."Greenlink HCM, core missionWHY THIS ROLE IS ...

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Isolved information

See Phoenix, AZ salary details

$43.8K

$72.9K

$97.2K

How much do isolved jobs pay per year?

As of Sep 14, 2026, the average yearly pay for isolved in Phoenix, AZ is $72,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,197.00 and $85,072.00 per year, depending on experience, location, and employer.

What is an iSolved specialist?

An Isolved specialist is a professional who is skilled in using the Isolved platform, a cloud-based human capital management (HCM) system. They help businesses manage payroll, human resources, benefits administration, and time tracking through the Isolved software. These specialists may support system implementation, user training, troubleshooting, and ongoing optimization to ensure the software meets organizational needs.

What is an iSolved?

An Isolved job typically refers to a position that involves working with the iSolved platform, a cloud-based human capital management (HCM) solution used for payroll, benefits, HR, and workforce management. Jobs related to iSolved may include roles in payroll administration, HR support, or technical support for the platform. Professionals in these roles help businesses streamline HR processes, ensure compliance, and optimize employee management.

What are the key skills and qualifications needed to thrive as an iSolved specialist?

To excel as an iSolved Specialist, you need a solid background in payroll processing, HR administration, and benefits management, often supported by experience in human resources or accounting. Familiarity with the iSolved HCM platform, payroll software, and relevant certifications such as FPC or CPP are typically expected. Strong attention to detail, problem-solving skills, and clear communication are crucial for addressing client needs and ensuring data accuracy. These skills enable efficient management of payroll and HR functions, minimizing errors and ensuring compliance for organizations.

What are some common challenges faced by iSolved implementation specialists during client onboarding, and how can they be addressed?

Isolved implementation specialists often encounter challenges such as managing multiple client configurations, aligning client expectations with platform capabilities, and ensuring data accuracy during migration. These can be addressed by maintaining clear communication with clients, setting realistic project timelines, and leveraging detailed checklists or templates for each implementation phase. Collaboration with other team members, such as technical support and project managers, is also crucial to resolve issues quickly and provide a smooth onboarding experience.

What is the difference between Isolved vs Payroll Specialist?

FeatureIsolvedPayroll Specialist
Primary RoleHR and payroll software platform for managing employee data, benefits, and complianceProcessing payroll, ensuring accurate employee payments, and maintaining payroll records
Required CredentialsKnowledge of payroll software, HR compliance, and data managementPayroll certification or related experience, understanding of payroll laws
Work EnvironmentSoftware-based, administrative, often remote or office-basedOffice setting, administrative, often in HR or finance departments

While Isolved is a payroll and HR software platform used to streamline employee management, a Payroll Specialist is a professional responsible for processing payroll and ensuring compliance. The two are related but serve different functions: Isolved provides the tools, whereas Payroll Specialists operate within those tools to perform payroll tasks.

Infographic showing various Isolved job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $72,919 per year, or $35.1 per hour.

Leave Administration Specialist

Phoenix, AZ • On-site

isolved
Software Development • 501 - 1,000 employees

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Summary/Objective
This position over sees and administers leave of absence requests from initiation to case closure. This role requires a comprehensive understanding of Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Workers' Compensation (WC), Pregnant Workers Fairness Act (PWFA), and applicable state-protected leave laws. The Leave Specialist ensures compliance with these regulations, facilitates accommodation when necessary, and manages the interaction of different leave types. They will communicate with employees, HR personnel, and clients to ensure seamless leave management while maintaining confidentiality and discretion.
Core Job Duties
  • End-to-End Case Management: Oversee leave cases from request to return-to-work, ensuring integration of FMLA, ADA, WC, PWFA, and state-specific leave laws.
  • Coordinate the leave process; verify FMLA eligibility, determine leave approval, calculate leave length, coordinate the applicable client leaves including integration with state leave laws, monitor maximum duration of leave allowed under federal/state and/or client-specific policies, and support the return-to-work process.
  • Practicing discretion in recognizing when a case may require accommodation under ADA or PWFA and facilitate the appropriate steps.
  • Maintain regular, clear, and timely communication with employees and HR contacts to support leave updates, reminders, and return-to-work coordination.
  • Use critical thinking skills to draft and send official correspondence to employees and HR, maintain up-to-date documentation in CRM/case management systems like AbsenceSoft and Salesforce, and generate reports as required.
  • Ensure employee medical documentation and leave-related information are handled confidentially in accordance with legal and company guidelines.
  • Maintain knowledge of applicable leave laws including FMLA, ADA, and state/local,
  • Working knowledge of new client implementation and integration.

In performing the above responsibilities, this position will:
    • Establish and maintain a positive working relationship with co-workers to promote a quality service image
    • Build the rapport and maintain positive, professional relationships with clients, acting as their trusted partner in managing employee leave cases.
    • Evaluate and revise internal processes to reduce costs and increase efficiency/effectiveness, and
    • Document and maintain standards, work instructions, procedures and logs.

Experience
  • Associate degree in Information Systems or Human Resources (or similar field). Although no previous HR experience is required, individuals with a bachelor's degree in HR, particularly with HRIS experience, is preferred. Work experience may substitute for advanced education.
  • 1-3 years of experience in case management of high-volume caseloads is required, along with strong organizational and project management skills to handle and resolve cases effectively.

Minimum Qualifications
  • Proven experience with leave management systems is required, including managing leave requests, tracking employee leave balances, and generating reports. Strong skills in troubleshooting system issues and assisting clients and their employees in resolving technical challenges are also preferred.
  • Intermediate skills in Microsoft Word is required (as demonstrated by tables, custom headers/footers, section pagination, mail merge, paragraph spacing and complex formatting).
  • Prior use of Salesforce or similar CRM is preferred.

Additional Preferred Qualifications
  • Bachelor's degree in HR, particularly with HRIS experience
  • Preference will be given to individuals who have mastered any of the following: Power tools, M Code, DAX, or VBA
  • Skills in troubleshooting and providing Excel support to others
  • Prior use of Salesforce

Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.
Travel Required
Yes, up to 15% of domestic travel may be required.
Work Authorization
Employee must be legally authorized to work in the United States.
About isolved®
isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit .