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Intake Specialist Jobs in Indiana (NOW HIRING)

Deaconess

Patient Intake Specialist I

Jasper, IN · On-site

$15.75 - $21.25/hr

Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate, caring, and dedicated Patient ...

Deaconess

PRN Patient Intake Specialist I

Jasper, IN · On-site

$15.75 - $21.25/hr

PRN Patient Intake Specialist I Join Our Team as a PRN Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a ...

Deaconess

Patient Intake Specialist I

Newburgh, IN · On-site

$16.75 - $22.50/hr

Patient Intake Specialist I Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate ...

Deaconess

Patient Intake Specialist I

Evansville, IN · On-site

$17 - $22.75/hr

Patient Intake Specialist I Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate ...

Deaconess

Patient Intake Specialist I

Jasper, IN · On-site

$15.82 - $20.56/hr

Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate, caring, and dedicated Patient ...

Caregivers

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist (LPN) In-office preferred | Remote considered We are seeking an experienced Licensed Practical Nurse (LPN) to join our team as an Intake Specialist. This role is critical to ensure ...

Echo IT Solutions

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist Indianapolis, IN Local to IN candidates only, in person interview required. Candidate provides timely, appropriate and professional responses to all public contact with the ...

Caregivers

Intake Specialist (LPN)

Indianapolis, IN

$17 - $22.75/hr

Intake Specialist (LPN) In-office preferred | Remote considered We are seeking an experienced Licensed Practical Nurse (LPN) to join our team as an Intake Specialist. This role is critical to ensure ...

Caregivers Inc

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist (LPN) In-office preferred | Remote considered We are seeking an experienced Licensed Practical Nurse (LPN) to join our team as an Intake Specialist. This role is critical to ensure ...

Cambridge Caregivers

Intake Specialist (LPN)

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist (LPN) In-office preferred | Remote considered We are seeking an experienced Licensed Practical Nurse (LPN) to join our team as an Intake Specialist. This role is critical to ensure ...

Caregivers

Intake Specialist (LPN)

Indianapolis, IN

$17 - $22.75/hr

Intake Specialist (LPN) In-office preferred | Remote considered We are seeking an experienced Licensed Practical Nurse (LPN) to join our team as an Intake Specialist. This role is critical to ensure ...

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All JobsIntake Specialist JobsIntake Specialist Jobs in Indiana

Intake Specialist information

See Indiana salary details

$11

$19

$30

How much do intake specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake specialist in Indiana is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

More about Intake Specialist jobs

What are the most commonly searched types of Intake Specialist jobs in Indiana?

The most popular types of Intake Specialist jobs in Indiana are:

What are popular job titles related to Intake Specialist jobs in Indiana?

For Intake Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Intake Specialist jobs in Indiana look for?

The top searched job categories for Intake Specialist jobs in Indiana are:

What cities in Indiana are hiring for Intake Specialist jobs?

Cities in Indiana with the most Intake Specialist job openings:

What are popular job titles related to Intake Specialist jobs in IN?

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Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 90% In-person, 8% Hybrid, and 2% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Intake Specialist - Kokomo

Indiana Health Centers

Kokomo, IN • On-site

$16.85 - $18.87/hr

Other

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Job Type
Full-time
Description
Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
IHC Kokomo is now recruiting for an Intake Specialist to join our talented and dedicated team. The Intake Specialist plays a vital role in IHC's mission and goals by ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently. The Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby. They also complete billing paperwork and daily reports that are essential for monitoring the overall effectiveness of the clinic.
Meet our Kokomo Team: https://indianahealthonline.org/locations/kokomo/
Clinic Hours of Operation:
Monday - 7:30 a.m. - 7:00 p.m.
Tuesday - 7:30 a.m. - 5:00 p.m.
Wednesday - 7:30 a.m. - 5:00 p.m.
Thursday - 7:30 a.m. - 7:00 p.m.
Friday - 7:30 a.m. - 4:00 p.m.
Saturday - 8:00 a.m. - 1:00 p.m.
IHC's robust benefits and compensation package includes:

  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services
Intake Specialist role responsibilities include:
  • Greets clients and visitors to clinic and assists with check in process.
  • Makes appointments and educates clients regarding documents they will need to provide at the time of service.
  • Answers phones and accurately direct calls.
  • Accurately enters, maintains, and retrieves data on IHC's computer system.
  • Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
  • Assists in timely completion of daily Batches, including migrant worker Batches, ensuring all information is complete and accurate on the superbill and that all supporting documents are attached.
  • Assists in running daily Variance Report.
  • Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.
Required skills:
  • Ability to interact with a diverse population with a wide range of educational levels including children.
  • Demonstrate positive customer service skills in person and over the phone.
  • Proficiency in patient scheduling, including procedures for walk-ins, overbooking, and rescheduling.
  • Proficient knowledge of Medicaid and Medicare requirements.
  • Take initiative; prioritize, organize tasks and time; follow up.
  • High detail orientation and accuracy.
  • Knowledge of standard office practices and procedures.
  • Ability to juggle multiple requests and meet multiple deadlines.
  • Active participation on a high performing work team; ability to maintain a team approach to problem solving.
Requirements
  • Completion of a standard high school diploma or equivalent
  • One (1) year of prior experience in an office or health-related position

Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$16.85 - $18.87 (education & experience based)

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