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Intake Specialist Jobs in Indiana (NOW HIRING)

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on ...

Regional Care Group

Intake Specialist

Merrillville, IN · On-site

$15 - $17.25/hr

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on ...

New

INcompass Healthcare

Intake Specialist

Lawrenceburg, IN · On-site

$16.25 - $21.75/hr

The Intake Specialist is highly organized, skilled in data entry, customer service, and communication, with a commitment to providing efficient and effective support throughout the client's intake ...

INcompass Healthcare

Intake Specialist

Lawrenceburg, IN · On-site

$16.25 - $21.75/hr

The Intake Specialist is highly organized, skilled in data entry, customer service, and communication, with a commitment to providing efficient and effective support throughout the client's intake ...

INcompass Healthcare

Intake Specialist

Lawrenceburg, IN · On-site

$16.25 - $21.75/hr

The Intake Specialist is highly organized, skilled in data entry, customer service, and communication, with a commitment to providing efficient and effective support throughout the client's intake ...

Deaconess

Patient Intake Specialist I

Newburgh, IN · On-site

$16.75 - $22.50/hr

Patient Intake Specialist I Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate ...

Echo IT Solutions

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake Specialist Indianapolis, IN Local to IN candidates only, in person interview required. Candidate provides timely, appropriate and professional responses to all public contact with the ...

Deaconess

Patient Intake Specialist I

Jasper, IN · On-site

$15.75 - $21.25/hr

Patient Intake Specialist I Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate ...

Deaconess

Patient Intake Specialist I

Jasper, IN · On-site

$15.82 - $20.56/hr

Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate, caring, and dedicated Patient ...

Deaconess

PRN Patient Intake Specialist I

Jasper, IN · On-site

$15.75 - $21.25/hr

PRN Patient Intake Specialist I Join Our Team as a PRN Patient Intake Specialist I Are you passionate about helping others and creating positive experiences for patients? We're looking for a ...

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All JobsIntake Specialist JobsIntake Specialist Jobs in Indiana

Intake Specialist information

See Indiana salary details

$11

$19

$30

How much do intake specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for intake specialist in Indiana is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

Is an intake specialist a receptionist?

An intake specialist is a role that involves gathering client information, verifying eligibility, and coordinating initial appointments, often in healthcare or social services settings. While both roles may involve front-desk duties, an intake specialist typically requires specific knowledge of the field and may handle more detailed documentation and communication tasks than a receptionist. The roles can overlap but are generally distinct in responsibilities and skill requirements.

What are the duties of an intake specialist?

An intake specialist is responsible for collecting client information, verifying eligibility, and documenting case details to facilitate service delivery. They often communicate with clients via phone or in person, use data management systems, and ensure accurate and timely processing of intake forms and documentation.
More about Intake Specialist jobs

What are the most commonly searched types of Intake Specialist jobs in Indiana?

The most popular types of Intake Specialist jobs in Indiana are:

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For Intake Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Intake Specialist jobs in Indiana look for?

The top searched job categories for Intake Specialist jobs in Indiana are:

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Cities in Indiana with the most Intake Specialist job openings:

What are popular job titles related to Intake Specialist jobs in IN?

For Intake Specialist jobs in IN, the most frequently searched job titles are:

Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 90% In-person, 8% Hybrid, and 2% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Intake Specialist

Regional Care Group

Merrillville, IN • On-site

$15 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

This Intake Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on official communications.
Position Description:
We are seeking a detail-oriented Intake Specialist to join our team. The Intake Specialist will be responsible for handling patient inquiries, scheduling appointments, and ensuring accurate intake procedures.
Essential Functions:
  • Assess client's financial ability to pay based on income & establish payment plans
  • Meet with clients face to face in regards to their balances, medical record requests or other needs
  • Demonstrate strong customer service, responding to inquiries promptly (within 24 hours) and maintaining a professional demeanor at all times
  • Accurately enter financial and client data into the system
  • Understand Medicaid, Medicare and other insurances types
  • Ensure compliance with HIPAA regulations in all patient interactions

Requirements:
  • High School Diploma or equivalent
  • 1 year of experience in healthcare, particularly in customer service and collections

Location: 1441 E 84th Place. Merrillville, IN
Hours : Full-time
Shift: 8am - 4:30pm M-F
Rate of Pay: $15.00 - $17.25 (hourly)
Benefits:
  • Up to 20 days of paid time off
  • 9 Paid holidays
  • Health, Dental & Vision Insurance
  • Life Insurance
  • Short- & Long-Term Disability
  • Flexible Spending Account
  • 401k Plan
  • Employee Assistance Program
  • Discounted Gym Membership
  • Tuition Assistance
  • Public Student Loan Forgiveness
  • Working Advantage Employee Discount Program

Overall, the Intake Specialist role is designed to ensure the facility maximizes reimbursements for clinical services while maintaining strong customer service, complying with legal and ethical standards, and participating in continuous improvement efforts. If this sounds like something you'd be interested in, please apply!

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