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Intake Representative Jobs (NOW HIRING)

Hunter Health

Patient Intake Representative

Wichita, KS · On-site

The Patient Intake Representative (PIR) is responsible for providing excellent customer service to our patients and to each person who enters the clinic. This position ensures accurate completion of ...

Assuranceamerica

Intake Representative I

Atlanta, GA

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the ...

Assuranceamerica

Intake Representative I

Mcallen, TX

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the ...

Labcorp

Front Desk Intake Rep

Fort Wayne, IN · On-site

$14.50 - $17.75/hr

Labcorp is seeking a Patient Intake Rep to join our team in Fort Wayne, IN Work Schedule: Monday-Friday 9:00am-6:00pm, rotating Saturdays Work Location: 1818 Carew St, Fort Wayne, IN Job ...

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Intake Representative information

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$31K

$44.4K

$83.5K

How much do intake representative jobs pay per year?

As of Sep 6, 2026, the average yearly pay for intake representative in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What cities are hiring for Intake Representative jobs?

Cities with the most Intake Representative job openings:

What states have the most Intake Representative jobs?

States with the most job openings for Intake Representative jobs include:

What job categories do people searching Intake Representative jobs look for?

The top searched job categories for Intake Representative jobs are:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Medical Intake Representative

ATLANTIC COVE MEDICAL GROUP LLC

Sarasota, FL • On-site

$19 - $22/hr

Full-time

Re-posted 25 days ago

Job description

Atlantic Cove Medical Group is a leading healthcare provider committed to offering comprehensive medical care to our community. We are seeking a dedicated and professional Medical Intake Representative to join our team. The ideal candidate will be the first point of contact for our patients, setting the tone for a positive and caring experience.

Job Summary: As a Medical Intake Representative, you will play a crucial role in managing the flow of our medical office operations. You will be responsible for handling incoming calls, registering new patients, sending email correspondence, scheduling patient appointments, and ensuring that all patient interactions are handled with empathy, efficiency, and professionalism.

Key Responsibilities:

  • Answer and manage incoming calls with professionalism and in a timely manner.
  • Register new patients into the EMR system, ensuring accuracy in data entry and documentation.
  • Email new patients to request necessary documents, providing clear instructions and deadlines.
  • Schedule and confirm patient appointments, managing the calendar to optimize patient flow and satisfaction.
  • Route calls to appropriate individuals and departments within the office, ensuring clear and concise communication.
  • Perform clerical and administrative tasks, including but not limited to filing, data entry, and maintenance of patient records.
  • Maintain confidentiality and adhere to HIPAA regulations at all times.

Qualifications:

  • High school diploma or equivalent; further certification in office management or medical administration is a plus.
  • Bilingual is a plus.
  • Proven experience as a receptionist, intake coordinator, or similar role, preferably in a healthcare setting.
  • Excellent communication skills, both written and verbal.
  • Proficiency in MS Office 365 and patient management software.
  • Strong organizational and multitasking abilities.
  • Strong attention to detail.
  • A patient and compassionate approach with the ability to handle sensitive information discreetly.
  • Ability to work well under pressure in a fast-paced environment.

What We Offer:

  • A supportive and collaborative work environment.
  • Opportunities for professional growth and development.
  • Competitive salary.

If you are a proactive, empathetic, and organized individual looking to make a difference in patients' lives, we would love to hear from you. Please submit your resume and a cover letter outlining your suitability for the role.

Company Description

Atlantic Cove Medical Group is dedicated to enhancing the health and well-being of our patients. We are a comprehensive medical organization, integrating cutting-edge primary and interventional care, biomedical research, health data analytics, technology, and pharmaceutical expertise. This vertical integration empowers our patients to access value-based medical care all under one roof. Our services encompass chronic disease management, medication management, wound care, screening tests, weight loss, hormone replacement therapy, minor surgical procedures, biomedical research, home healthcare, telehealth, remote patient monitoring, cancer follow-up, and mental health management. At Atlantic Cove Medical Group, we are committed to providing comprehensive and personalized care to improve the lives of our patients.

Working for our medical practice offers a unique and rewarding experience for individuals passionate about healthcare. We are a patient-focused organization, known for our compassionate patient care. Our doctors come highly recommended, embodying a commitment to improving the lives of those we serve. As a growing clinic, we have the opportunity to make a significant impact on the community and shape people's lives positively. We pride ourselves on the integration of precision care, where every patient is treated with personalized attention, combined with cutting-edge research and technology. Joining our team means being part of a healthcare environment that values excellence, empathy, and innovation in equal measure