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Intake Representative Jobs in Georgia (NOW HIRING)

AssuranceAmerica

Intake Representative I

Atlanta, GA · On-site

$36K - $41K/yr

Intake Representative I At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work ...

Assuranceamerica

Intake Representative I

Atlanta, GA

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the ...

Labcorp

Patient Intake Rep-Per Diem/Casual

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Labcorp is seeking a Patient Intake Rep to join our team at (St. Joseph PSC) in Atlanta, GA. Work Schedule: This is aCasual/Per Diem position; hours will be "as needed" and the start and end times ...

Labcorp

Patient Intake Rep-Per Diem/Casual

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Labcorp is seeking a Patient Intake Rep to join our team at (St. Joseph PSC) in Atlanta, GA. Work Schedule: This is a Casual/Per Diem position; hours will be "as needed" and the start and end times ...

Nick Schnyder Law Firm LLC

Intake Specialist

Marietta, GA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Nick Schnyder Law Firm LLC

Intake Specialist

Lawrenceville, GA · On-site

$16.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Lifeline Animal Project Inc

Intake Specialist

Atlanta, GA · On-site

$17/hr

Intake Supervisor Location: 1251 Fulton Industrial Blvd NW, Atlanta, GA 30336 Summary: LifeLine ... This represents a list of essential job duties. Other duties or special projects may be assigned as ...

Lifeline Animal Project Inc

Intake Specialist

Atlanta, GA · On-site

$17/hr

Intake Specialist Department: Animal Care Reports To: Intake Supervisor Location: 3280 Chamblee ... This represents a list of essential job duties. Other duties or special projects may be assigned as ...

Broughton Partners

Intake Specialist I

Savannah, GA

$16.50 - $22/hr

The Intake Specialist is the heart of Broughton Partners and is the potential claimants' first ... secure representation by a litigating law firm that is right for them. This is a call center ...

KabaFusion

National Intake Trainer (Acute)

Marietta, GA · On-site

$34K - $39K/yr

  • Life

  • Retirement

  • PTO

Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross ...

Nelson Elder Care Law

Legal Intake Specialist

Marietta, GA

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Intake Analyst, you are the first impression of our firm--and one of the most important. Your ... Every case represents a family looking for guidance, protection, and peace of mind during a ...

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All JobsIntake Representative JobsIntake Representative Jobs in Georgia

Intake Representative information

See Georgia salary details

$26.2K

$37.5K

$70.5K

How much do intake representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for intake representative in Georgia is $37,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $36,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What are popular job titles related to Intake Representative jobs in Georgia?

For Intake Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Intake Representative jobs in Georgia look for?

The top searched job categories for Intake Representative jobs in Georgia are:

What cities in Georgia are hiring for Intake Representative jobs?

Cities in Georgia with the most Intake Representative job openings:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,488 per year, or $18 per hour.

Intake Representative I

AssuranceAmerica

Atlanta, GA • On-site

$36K - $41K/yr

Other

Re-posted 8 days ago

Job description

Intake Representative I

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the minimum limits auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a "roll up your sleeves" attitude to help make things happen.

Job Summary

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the system and assigning them to the appropriate adjuster. Additionally, this role will also assist customers with existing claims and complete some administrative and clerical duties.

Job Responsibilities
  • Answer incoming telephone calls and maintain key metrics including (but not limited to): maintaining an abandon rate of <10%, a service level of >80%, and maximum auxiliary time of 30 minutes per day.
  • Enter new claims into system and send out relevant correspondence internally to the appropriate adjuster and, if necessary, externally to the policyholder.
  • Ability to provide acceptable phone coverage.
  • Continuously ask questions to develop additional skills and demonstrate a desire to advance to the next level in the claims department.
  • May be called upon to perform additional duties as needed and as assigned by supervisor.
Qualifications

Required

  • At least 6 months of experience in a customer service/customer support environment.
  • Excellent PC skills.

Preferred

  • Undergraduate degree.
  • Experience in claims or a call center.
Core Competencies
  • Excellent verbal communication skills.
  • Excellent time management skills and ability to multitask and prioritize.
  • Must be able to work in a fast-paced automated production environment.
  • Must have attention to detail as well as be able to multi-task.
  • Must employ excellent communication/interpersonal and customer service skills.
  • Must possess a high degree of motivation and team orientation.

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