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Intake Representative Jobs in Georgia (NOW HIRING)

Palmetto Infusion

Intake Representative

Eastman, GA · On-site

Ensures that all intake forms are complete, clear and within the company's scope of service ... The physical demands described here are representative of those that must be met by an employee to ...

Assuranceamerica

Intake Representative I

Atlanta, GA · On-site

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the ...

Nick Schnyder Law Firm LLC

Intake Specialist

Atlanta, GA · On-site

$17 - $22.75/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Nick Schnyder Law Firm LLC

Intake Specialist

Marietta, GA · On-site

$16.75 - $22.50/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Nick Schnyder Law Firm LLC

Intake Specialist

Lawrenceville, GA · On-site

$16.25 - $21.75/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Broughton Partners

Intake Specialist I

Savannah, GA

$16.50 - $22/hr

... secure representation by a litigating law firm that is right for them. This is a call center ... Intake Specialists are the heart of Broughton Partners as they're the potential claimants first ...

Druid City Vital Care

Intake Coordinator

Peachtree City, GA · On-site

$16.75 - $22.75/hr

Deliver exceptional customer service to patients, providers, and insurance representatives. * Resolve patient and provider concerns related to intake and insurance coverage. * Educate patients on the ...

Broughton Partners

Intake Specialist I

Savannah, GA · On-site

$16.50 - $22/hr

The Intake Specialist is the heart of Broughton Partners and is the potential claimants' first ... secure representation by a litigating law firm that is right for them. This is a call center ...

Aldridge Pite LLP

Intake Processor

Atlanta, GA · On-site

$17 - $22.75/hr

Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice ... Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position ...

Anchor Medical

Be Seen First

Customer Service and Intake

Savannah, GA · On-site

$20 - $22/hr

Job Overview We are seeking a motivated and compassionate Customer Service Representative/Intake Professional to join our dynamic healthcare team. In this vital role, you will serve as the first ...

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All JobsIntake Representative JobsIntake Representative Jobs in Georgia

Intake Representative information

See Georgia salary details

$26.2K

$37.5K

$70.5K

How much do intake representative jobs pay per year?

As of Sep 6, 2026, the average yearly pay for intake representative in Georgia is $37,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $36,300.00 per year, depending on experience, location, and employer.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What are popular job titles related to Intake Representative jobs in Georgia?

For Intake Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Intake Representative jobs in Georgia look for?

The top searched job categories for Intake Representative jobs in Georgia are:

What cities in Georgia are hiring for Intake Representative jobs?

Cities in Georgia with the most Intake Representative job openings:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,488 per year, or $18 per hour.

Intake Representative

Palmetto Infusion

Eastman, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Palmetto Infusion rating

5.5

Company rating: 5.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life.
At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.
For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.
About the Role:
Responsible for taking Infusion Therapy and Home Health referrals from referral sources. Verifies insurance, enters patient demographics into the computer system, communicates with other departments regarding status of referrals and notifies patients/families regarding coverage and payment responsibilities. Ensures that all intake forms are complete, clear and within the company's scope of service.
Schedule: Monday - Friday; 8:00 AM - 5:00 PM
Minimum Qualifications:
Experience/Education:
  • High School Diploma or Equivalent
  • 2 years experience in health related field
  • Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
  • Ability to cope with ambiguous, changing environment while under pressure in a calm
  • Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:
  • Verification of all new and current cases' insurance every month
  • Maintain knowledge of the company's insurance contracts
  • Assisting with the in-coming Infusion and DME referrals.
  • Speaks knowledgeably regarding reimbursement issues and which insurance companies the companies have active contracts with.
  • Ensures that insurance verification Is completed prior to giving the referral to a Clinical/Care manager and/or Pharmacist.
  • Ensures that the Clinical/Care Manager and Pharmacist receive the referral in a timely fashion.
  • Assists the Clinical/Care Managers with any necessary sub-contracting of services.
  • Assists In on-call responsibilities.

About the Benefits:
  • Competitive Compensation
  • Comprehensive Medical Insurance
  • Dental and Vision Insurance
  • Company Life Insurance
  • Voluntary Life and Disability Insurance
  • Additional Voluntary Supplemental Plans
  • Flexible Spending Account (Medical and Dependent Care)
  • Health Savings Account
  • 401K Retirement Plan
  • Employee Assistance Program (EAP)
  • Employee Discounts
  • Ramsey SmartDollar Program
  • Referral Program
  • Tuition Assistance
  • Paid Time Off
  • 8 Paid Company Holidays

Patient Advocacy Statement:
At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.
Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" - a standard of excellence that defines us and enriches the lives of those we serve.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER
All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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