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Intake Representative Jobs in Georgia (NOW HIRING)

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Intake Representative information

See Georgia salary details

$26.2K

$37.5K

$70.5K

How much do intake representative jobs pay per year?

As of Aug 16, 2026, the average yearly pay for intake representative in Georgia is $37,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $36,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What are popular job titles related to Intake Representative jobs in Georgia?

For Intake Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Intake Representative jobs in Georgia look for?

The top searched job categories for Intake Representative jobs in Georgia are:

What cities in Georgia are hiring for Intake Representative jobs?

Cities in Georgia with the most Intake Representative job openings:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,488 per year, or $18 per hour.

BHCC NURSING - RN Intake Coordinator

bhs

Valdosta, GA

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

A National Health Service Corp Certified Site for further information visit https://nhsc.hrsa.gov/loan-repayment/state-loan-repayment-program/index.html 


Job Description:

Legacy Behavioral Health Services is hiring individuals with a passion for making a difference in their community! Are you passionate about mental health and looking for a meaningful career where you can make a real impact? Legacy Behavioral Health is seeking a RN Intake Coordinator to join our team. The Intake Nurse Coordinator (RN) is tasked with providing safe and quality treatment to all patients, as well as assisting psychiatric and medical management teams to ensure the safe, effective, and productive treatment of patients. They are responsible for mentoring employees and teaching relevant skills on an as-needed basis. Communication skills are important in this position to work well with employees, patients, and families of patients. They should have general knowledge of medical software applications and business-oriented office software applications, and they must be able to work independently and troubleshoot problems. They should also be able to multi-task and work well under pressure, coordinating with providers for admission and discharging of patients. Perform and/or coordinate nursing assessments in triage to assist in developing patient care plans and assist with discharging patients. Educate patients and families on procedures, treatment options, and symptom management.

The RN Intake Coordinator will be supervised by the Nurse Manager.

Requirements:

    • Must have a current Georgia RN license.
    • BSN preferred.
    • 2 years minimum experience in psychiatric nursing, preferred.
    • Must be CPR and First Aid certified or to obtain certification. Must be physically able to perform CPR.
    • Must be proficient in verbal and written communication, teamwork, problem-solving, and critical thinking.
    • Must be able to identify and report any adverse side effects of medication to the physician.
    • Must have excellent time management and critical thinking skills.
    • Individuals in this position must be able to maintain confidentiality and comply with HIPAA regulations

Benefits:

Health insurance: Quality, affordable coverage through State of Georgia employee benefit plans.

Competitive pay

24 Days of paid leave in your first year

Retirement Plans: Automatic 2% employer contribution to your 401(k), plus a 3% match after one year.

Why Legacy?

Legacy Behavioral Health Services is a leading provider of mental health and substance use services across 10 counties in South Georgia. Our mission is rooted in transforming lives through compassionate, individualized care.

Working Conditions: Must be physically and emotionally fit to work in a stress-filled environment to meet deadlines and deal with routine and crisis situations. May have extended periods of sitting, walking, and standing. Requires varying hours of duty to provide monitoring, educational and/or crisis handling, as well as travel to off campus locations in BHSGA or personal vehicle.   

WORKING CONDITIONS/PHYSICAL DEMANDS
Must be physically and emotionally fit to work in a stress-filled environment to meet deadlines and deal with routine and crisis situations. May have extended periods of sitting, walking, and standing. Requires varying hours of duty to provide monitoring, educational and/or crisis handling, as well as travel to off campus locations in LBHS or personal vehicle. 

Work Environment: Employees in this position may be exposed to potential health hazards in the work environment. Incumbents may be required to work extended periods of time at computer terminals. They may experience traumatic situations, including psychiatric and /or deceased patients.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: while performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions (may be corrected with glasses or contact lenses). The position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching.

   ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION  

 Position opened to:   ALL QUALIFIED APPLICANTS  

 Internal Applicants must be in their current position for 6 months with no disciplinary action unless the position available is within your current department and you have been employed in your current position for 1 month without any disciplinary action.  

 Drug-Free and Smoke Free Workplace/ Equal Opportunity Employer

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