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Intake Representative Jobs in Atlanta, GA (NOW HIRING)

AssuranceAmerica

Intake Representative I

Atlanta, GA · On-site

$36K - $41K/yr

Intake Representative I At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work ...

Assuranceamerica

Intake Representative I

Atlanta, GA

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the ...

Nick Schnyder Law Firm LLC

Intake Specialist

Atlanta, GA · On-site

$17 - $22.75/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Nick Schnyder Law Firm LLC

Intake Specialist

Marietta, GA · On-site

$16.75 - $22.50/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Nick Schnyder Law Firm LLC

Intake Specialist

Lawrenceville, GA · On-site

$16.25 - $21.75/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Lifeline Animal Project Inc

Intake Specialist

Atlanta, GA · On-site

$17/hr

Intake Supervisor Location: 1251 Fulton Industrial Blvd NW, Atlanta, GA 30336 Summary: LifeLine ... This represents a list of essential job duties. Other duties or special projects may be assigned as ...

Druid City Vital Care

Intake Coordinator

Peachtree City, GA · On-site

$16.75 - $22.75/hr

Deliver exceptional customer service to patients, providers, and insurance representatives. * Resolve patient and provider concerns related to intake and insurance coverage. * Educate patients on the ...

Lifeline Animal Project Inc

Intake Specialist

Atlanta, GA · On-site

$17/hr

Intake Specialist Department: Animal Care Reports To: Intake Supervisor Location: 3280 Chamblee ... This represents a list of essential job duties. Other duties or special projects may be assigned as ...

ProCo

Senior Patient Intake Specialist

Marietta, GA · On-site

$16 - $21.50/hr

Route each patient correctly based on injury type, insurance status, and attorney representation ... intake, or appointment-setting role. * Demonstrated track record meeting or exceeding inbound ...

Float Health

Intake Specialist

Atlanta, GA · On-site +1

$48K - $50K/yr

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by ... As the first point of contact for patients, pharmacies, and nurses, you'll represent Float Health ...

Float Health

Intake Specialist

Atlanta, GA · On-site +1

$48K - $50K/yr

The Role As an Intake Specialist, you'll play a key role in our operations and customer success by ... As the first point of contact for patients, pharmacies, and nurses, you'll represent Float Health ...

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Showing results 1-20

All JobsIntake Representative JobsIntake Representative Jobs in Atlanta, GA

Intake Representative information

See Atlanta, GA salary details

$29.8K

$42.7K

$80.3K

How much do intake representative jobs pay per year?

As of Aug 22, 2026, the average yearly pay for intake representative in Atlanta, GA is $42,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $41,400.00 per year, depending on experience, location, and employer.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What are popular job titles related to Intake Representative jobs in Atlanta, GA?

For Intake Representative jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Intake Representative jobs in Atlanta, GA look for?

The top searched job categories for Intake Representative jobs in Atlanta, GA are:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $42,694 per year, or $20.5 per hour.

Intake Representative I

AssuranceAmerica

Atlanta, GA • On-site

$36K - $41K/yr

Other

Re-posted 16 days ago

Job description

Intake Representative I

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the minimum limits auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a "roll up your sleeves" attitude to help make things happen.

Job Summary

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the system and assigning them to the appropriate adjuster. Additionally, this role will also assist customers with existing claims and complete some administrative and clerical duties.

Job Responsibilities
  • Answer incoming telephone calls and maintain key metrics including (but not limited to): maintaining an abandon rate of <10%, a service level of >80%, and maximum auxiliary time of 30 minutes per day.
  • Enter new claims into system and send out relevant correspondence internally to the appropriate adjuster and, if necessary, externally to the policyholder.
  • Ability to provide acceptable phone coverage.
  • Continuously ask questions to develop additional skills and demonstrate a desire to advance to the next level in the claims department.
  • May be called upon to perform additional duties as needed and as assigned by supervisor.
Qualifications

Required

  • At least 6 months of experience in a customer service/customer support environment.
  • Excellent PC skills.

Preferred

  • Undergraduate degree.
  • Experience in claims or a call center.
Core Competencies
  • Excellent verbal communication skills.
  • Excellent time management skills and ability to multitask and prioritize.
  • Must be able to work in a fast-paced automated production environment.
  • Must have attention to detail as well as be able to multi-task.
  • Must employ excellent communication/interpersonal and customer service skills.
  • Must possess a high degree of motivation and team orientation.

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