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Intake Representative Jobs in Arizona (NOW HIRING)

Intake Coordinator

Tucson, AZ

$15.50 - $21/hr

JOB SUMMARY The Intake Coordinator is responsible for managing all aspects of the patient intake ... The above statements are only meant to be a representative summary of the major duties and ...

Intake Attorney

Phoenix, AZ · On-site

$110K - $250K/yr

Intake Attorney (3-8 years of experience) COMPENSATION: $110,000-$250,000 ON-SITE LOCATION: Phoenix ... We represent individuals and businesses who need someone to 'answer the call' and take action.

... representation while supporting our team of Client Advocates. You'll be the voice of the firm for ... intake forms. • Coach and support other client advocates on communication, empathy, and ...

Intake Specialist A New Leaf is committed to empowering individuals and enriching communities ... representation of A New Leaf. * Maintain confidentiality and adhere to agency policies, ethical ...

Intake Specialist A New Leaf is committed to empowering individuals and enriching communities ... representation of A New Leaf. * Maintain confidentiality and adhere to agency policies, ethical ...

The Intake Specialist provides front-line support in a low-barrier emergency shelter by ... representation of A New Leaf. * Maintain confidentiality and adhere to agency policies, ethical ...

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Showing results 1-20

Intake Representative information

See Arizona salary details

$28.9K

$41.4K

$77.8K

How much do intake representative jobs pay per year?

As of Jun 30, 2026, the average yearly pay for intake representative in Arizona is $41,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $40,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Representative, and why are they important?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges might an Intake Representative face when handling high volumes of client inquiries, and how can they effectively manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What are Intake Representatives?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.
Infographic showing various Intake Representative job openings in Arizona as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $41,373 per year, or $19.9 per hour.
Intake Patient Care Representative

Intake Patient Care Representative

Aveanna Healthcare

Chandler, AZ • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Aveanna Healthcare rating

6.6

Company rating: 6.6 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

66th of 232 rated social care providers


Job description

Overview
Start Date: 8/3/26
Pay: $18.00/HR
Schedule: Monday - Friday/ 8-5am MST
*Candidates in the Mountain & Pacific Time Zones will be prioritized for consideration.*
As an Intake Patient Care Representative, you will support new patients through the admissions process by gathering required information, verifying insurance coverage, reviewing prescriptions, and coordinating next steps for care. This role focuses on accuracy, documentation, and patient coordination, rather than high-volume call handling.
You will communicate with patients, caregivers, and internal teams to ensure all intake requirements are completed efficiently and compliantly, helping reduce delays in the start of care.
Our Mission: To revolutionize the way homecare is delivered, one patient at a time.
Why Join Us?
  • 100% Remote
  • Equipment Provided
  • Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
  • Paid Holidays + Bonus Days Off
  • Structured onboarding and role-based training
  • Opportunities for internal growth
  • Competitive hourly pay starting at $18.00 per hour Tier 1

What You'll Do:
  • Support new patient admissions by collecting and entering accurate demographic and clinical informationVerify insurance coverage and review benefits
  • Submit and follow up on authorizations as needed
  • Review prescription validity and identify missing or required documentation
  • Communicate with patients and referral sources to obtain required intake information
  • Coordinate with internal departments to support timely start of care
  • Maintain accurate, HIPAA-compliant documentation

The Right Fit Is:
  • Experience in a customer service or patient service representative role within healthcare
  • Detail-oriented and highly organized
  • Comfortable managing multiple intake cases simultaneously
  • Able to work independently in a remote environment
  • Familiar with healthcare documentation and insurance workflows

Remote Work Requirements:
  • Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
  • Ability to participate in virtual meetings with a professional, camera-ready presence
  • Ability to demonstrate strong time-management skills, as well as accountability and self-direction
  • Must be able to operate off reliable, high-speed internet

Qualifications:
  • 2+ years of experience in healthcare intake, medical office administration, or insurance support
  • Experience with insurance verification or authorizations preferred
  • Home health, DME, or medical office background a plus
  • High school diploma or GED required

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US