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How much do patient access intake specialist jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for patient access intake specialist in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges Patient Access Intake Specialists face during the patient registration process?

Patient Access Intake Specialists often encounter challenges such as obtaining accurate information from patients, handling high patient volumes during busy periods, and navigating complex insurance verification procedures. It's important to remain detail-oriented and patient-focused, as even minor errors can affect billing or care coordination. Collaborating effectively with medical staff and maintaining strong communication skills are key to overcoming these challenges and ensuring a smooth registration process.

What is the difference between Patient Access Intake Specialist vs Medical Office Assistant?

AspectPatient Access Intake SpecialistMedical Office Assistant
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, outpatient centers
Primary ResponsibilitiesPatient registration, insurance verification, schedulingAdministrative support, patient check-in, data entry

The Patient Access Intake Specialist primarily handles patient registration and insurance processes at healthcare facilities, focusing on patient intake and scheduling. In contrast, the Medical Office Assistant provides broader administrative support within medical offices, including clerical tasks and patient assistance. While both roles require strong communication skills and familiarity with healthcare systems, the Patient Access Intake Specialist is more specialized in patient access procedures, making it a distinct role within healthcare administration.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational skills in patient communication, scheduling, and administrative tasks. It can serve as a stepping stone to more advanced healthcare roles, but may require certification or training depending on the employer.

What jobs pay $4000 a week without a degree?

Patient Access Intake Specialist roles typically do not pay $4000 a week without a degree; however, some high-paying jobs such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or specialized contractors can reach or exceed that level with experience and skills. Many of these positions require relevant experience, certifications, or licenses rather than formal degrees.

What is a patient access intake specialist?

A patient access intake specialist is responsible for scheduling patient appointments, verifying insurance information, collecting personal and medical details, and ensuring accurate data entry into healthcare systems. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to facilitate smooth patient flow and billing processes.

What are the key skills and qualifications needed to thrive as a Patient Access Intake Specialist, and why are they important?

To thrive as a Patient Access Intake Specialist, you need strong organizational skills, attention to detail, and knowledge of healthcare registration processes, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is essential. Excellent communication, customer service, and problem-solving abilities help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient intake, smooth administrative workflows, and a positive experience for both patients and healthcare staff.

What is the role of a patient access specialist?

A patient access intake specialist is responsible for scheduling appointments, verifying patient insurance information, collecting demographic and financial data, and ensuring accurate registration in healthcare facilities. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to facilitate smooth patient flow and billing processes.

What does a Patient Access Intake Specialist do?

A Patient Access Intake Specialist is responsible for greeting patients, collecting their personal and insurance information, and ensuring all necessary documentation is complete before medical services are provided. They play a key role in scheduling appointments, verifying insurance coverage, and helping patients understand their financial obligations. Their work helps ensure a smooth registration process and accurate record-keeping, contributing to both patient satisfaction and the efficiency of healthcare operations.
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What job categories do people searching Patient Access Intake Specialist jobs look for? The top searched job categories for Patient Access Intake Specialist jobs are:
Patient Access Intake Specialist jobs near you
Infographic showing various Patient Access Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $43,931 per year, or $21.1 per hour.

Patient Access - Intake Specialist - Outpatient

UNC Health Careers

Rocky Mount, NC

$15 - $20/hr

Other

Re-posted 18 days ago

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.

Summary:
The Patient Access Intake Specialist is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner for Emergency, Observation, Inpatient, and Outpatient patient classes. This performance must meet the departmental/organizational driven outcome targets to continue the revenue flow cycle of clean claims and point of service cash collections. These functions includes, but not limited to, patient identification, department-based arriving, admitting, or check-in procedures, scheduling, pre-registration, registration, insurance verification, authorization, pre-notification, and financially securing accounts while complying to the Emergency Medical Treatment & Labor Act (EMTLA).


Responsibilities:

1. Patient Access Prerequisites

a. Ensures and verifies key registration information, performing insurance verification, obtaining/verifying accurately patient and guarantor demographics, initialing MyChart, etc., department-based arrival, admitting, or check-in procedures, pre-notifications and/or authorizations, financial securing accounts while complying with EMTLA guidelines, and billing accuracy.

b. Able to identify the components of a complete outpatient physician order, referral, or posting sheet to ensure appropriate scheduling, financially securing the account according to medical necessity, and the registration of the patient to the service(s) and reason(s) specified according to the provider's request.

c. Utilizes the system's work queues; to appropriately drive daily workflow for securing accounts, fortifying compliance of governmental, regulatory, financial, and contractual forms specified to the patient's hospital status, resolving registration based claim edits and making registration corrections to such accounts.

d. Use proper procedure identifying the patient from the master patient index (MPI) using more than two patient identifiers and when placing armband on the patient, without delay of care.

2. Point of Service (POS) Collection Products, Services, and Securities

a. Utilizes price estimation tool, as part of the registration process to provide the most accurate estimate to patients.

b. Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Including, reconciling daily cash drawer, depositing daily cash/check and providing patients with cash receipts, and maintaining daily reports as required. Meets departmental targets for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.

3. Data Accuracy

a. Accurately identifies and armbanding all patients without delaying care and able to determine and implement if necessary, the unidentified patient protocol appropriately.

b. Captures and enters appropriate and accurate documentation of patient registration and demographic information in the hospital billing system (EPIC) to maximize billing accuracy.

4. Communicates with Patients and Families

a. Provides patients with appropriate administrative information, as directed. Promoting engagement with patients and family members to prevent loss of integrity and core values that represent the organization.

b. Identifies the needs of the patient population served, and modifies/delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.)

5. Auditing

a. Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections, and utilizes system work queues as a daily part of the registration process to minimize errors.

6. Maintains Regulatory Compliance Documents

a. Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure, while ensuring documents are scanned/saved to correct location and is legible.

7. Issue Resolution

a. Attempts to mediate daily registration-based issues and elevates any issues that cannot be resolved independently.

8. Other Duties as Assigned

a. Complies with all procedural workflows and departmental policies and procedures as identified.

b. Assumes other responsibilities as directed by Leadership.


Other information:

Education Requirements:

  • High School Diploma or GED
  • Associates or Bachelor's Degree in Arts/Business. Course work in medical terminology or medical insurance preferred.

Licensure/Certification Requirements

  • None

Professional Experience Requirements:

  • 2 years of experience in Healthcare/Medical-Admissions. Patient financial services experience in a professional or healthcare setting.
  • 2 - 5 years of prior experience in hospital operations management and/or revenue cycle preferred.

    Job Details

    Legal Employer: Nash Hospitals

    Entity: Nash UNC Health Care

    Organization Unit: NGH Registration Discharge

    Work Type: Part Time

    Standard Hours Per Week: 20.00

    Work Assignment Type: Onsite

    Work Schedule: Day Job

    Location of Job: NASH HC

    Exempt From Overtime: Exempt: No


    Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

    Employment Type:

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