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Patient Access Intake Specialist Jobs (NOW HIRING)

Deaconess

Patient Intake Specialist I

Evansville, IN · On-site

$15.82 - $20.56/hr

Join Our Team as a Patient Intake Specialist I Are you passionate about helping others and creating ... Midtown Campus Registration Monday-Sunday D/E Shifts Patient Access Information Desk Equal ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Signature Health Inc

Patient Intake Specialist

OH · On-site

$16.75 - $22.50/hr

As a full-time employee, you will have access to the following employer/employee paid benefits ... The Patient Intake Specialist requires strong attention to detail, excellent customer service, and ...

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How much do patient access intake specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient access intake specialist in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.12 per hour, depending on experience, location, and employer.

What does a patient access intake specialist do?

A Patient Access Intake Specialist is responsible for greeting patients, collecting their personal and insurance information, and ensuring all necessary documentation is complete before medical services are provided. They play a key role in scheduling appointments, verifying insurance coverage, and helping patients understand their financial obligations. Their work helps ensure a smooth registration process and accurate record-keeping, contributing to both patient satisfaction and the efficiency of healthcare operations.

What are the key skills and qualifications needed to thrive as a patient access intake specialist, and why are they important?

To thrive as a Patient Access Intake Specialist, you need strong organizational skills, attention to detail, and knowledge of healthcare registration processes, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is essential. Excellent communication, customer service, and problem-solving abilities help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient intake, smooth administrative workflows, and a positive experience for both patients and healthcare staff.

What are some common challenges patient access intake specialists face during the patient registration process?

Patient Access Intake Specialists often encounter challenges such as obtaining accurate information from patients, handling high patient volumes during busy periods, and navigating complex insurance verification procedures. It's important to remain detail-oriented and patient-focused, as even minor errors can affect billing or care coordination. Collaborating effectively with medical staff and maintaining strong communication skills are key to overcoming these challenges and ensuring a smooth registration process.

What is the difference between Patient Access Intake Specialist vs Medical Office Assistant?

AspectPatient Access Intake SpecialistMedical Office Assistant
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, outpatient centers
Primary ResponsibilitiesPatient registration, insurance verification, schedulingAdministrative support, patient check-in, data entry

The Patient Access Intake Specialist primarily handles patient registration and insurance processes at healthcare facilities, focusing on patient intake and scheduling. In contrast, the Medical Office Assistant provides broader administrative support within medical offices, including clerical tasks and patient assistance. While both roles require strong communication skills and familiarity with healthcare systems, the Patient Access Intake Specialist is more specialized in patient access procedures, making it a distinct role within healthcare administration.

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Patient Access Intake Specialist jobs near you
Infographic showing various Patient Access Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,931 per year, or $21.1 per hour.

Patient Access Intake Specialist

UNC HEALTH

Chapel Hill, NC • On-site

$18.84 - $26.77/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

UNC Health rating

7.0

Company rating: 7.0 out of 10

Based on 321 frontline employees who took The Breakroom Quiz

422nd of 898 rated healthcare providers

Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
*This position is at the Imagining and Spine Center, Mon-Friday, 7am-3:30pm
Summary:
This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets
for process accuracy and timeliness.
Responsibilities:
  • Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
  • Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.
  • Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.
  • Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients
  • Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
  • Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.

Other Information
Other information:
Education Requirements:
• High School Diploma or GED
Licensure/Certification Requirements:
Professional Experience Requirements:
• Require two (2) years of customer service and/or clerical experience
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Patient Access UNCH Admissions
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.84 - $26.77 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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