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Insurance Verification Associate Jobs (NOW HIRING)

Order Verification Associate

Oklahoma City, OK · On-site

$13.50 - $18.50/hr

Order Verification Associate FDH Aero is a trusted global supply chain partner for aerospace and ... medical, dental, vision insurance, Flexible Spending Accounts (FSA) 401k matching, wellness ...

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Insurance Verification Associate information

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$26K

$67.1K

$144.5K

How much do insurance verification associate jobs pay per year?

As of Jun 5, 2026, the average yearly pay for insurance verification associate in the United States is $67,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Verification Associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What are some common challenges faced by Insurance Verification Associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.

What does an Insurance Verification Associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

More about Insurance Verification Associate jobs
What cities are hiring for Insurance Verification Associate jobs? Cities with the most Insurance Verification Associate job openings:
What are the most commonly searched types of Insurance Verification jobs? The most popular types of Insurance Verification jobs are:
What states have the most Insurance Verification Associate jobs? States with the most job openings for Insurance Verification Associate jobs include:
What job categories do people searching Insurance Verification Associate jobs look for? The top searched job categories for Insurance Verification Associate jobs are:
Infographic showing various Insurance Verification Associate job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,113 per year, or $32.3 per hour.
Insurance Verification Specialist

Insurance Verification Specialist

BRANDYWINE COUNSELING & COMMUNITY SERVICES INC

Wilmington, DE • On-site

$22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Brandywine Counseling & Community Services rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Description

BCCS is Seeking an Insurance Verification Specialist!


Who are We:

Since 1985, Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.


What You'll Do at BCCS:

  • The Insurance Verification Specialist is primarily responsible for verification, authorization, documentation, communication with and problem resolution
  • Assist in real-time insurance verification to help front-end staff interpret the collections protocol for each of our payers
  • Verification: Confirm active coverage and eligibility via insurance portals or phone calls. Ensure insurance is verified for upcoming appointments. 
  • Lead insurance verification efforts in real time to ensure that co-pays, co-insurance, and deductibles are met according to the health insurance guidelines daily. 
  • Pre-authorization & Authorization: Obtain pre-authorizations or referrals required by insurance companies for specific treatment services. Responsible for submitting documentation to support necessity
  • Track authorization status and follow up with payers
  • Documentation: Accurately update patient records with insurance details, policy limitations, and deductibles. 
  • Problem Resolution: Address insurance discrepancies and denials to minimize unpaid bills. 
  • Communication: Advise patients of their financial responsibility and coverage limitations. 
  • Ensure any changes to client insurance are reflected in EMR at 100% and communicated between the treatment program and billing department.
  • Negotiation and Payment Plans: Work with debtors to establish structured repayment arrangements, balancing timely collection approved by Program Manager. 
  • Report client statement irregularities/mistakes
  • Supports staff in assigned project-based work. 
  • Travel when necessary to a site when the collection process is not followed, and/or when support is necessary 


Knowledge, Skills, and Abilities:

  • Computer knowledge (Microsoft Office), proficiency with computer systems and insurance portals. 
  • Writing, analytical and problem-solving skills 
  • Basic office procedures, including answering telephone, typing and operating business machines, word, and excel. 
  • Familiarity with medical terminology and insurance plans (HMO, PPO, Medicare, Medicaid). Interprets literature from a variety of sources within the billing department, including medical billing codes, and billing terminology. 
  • Oral and written communication skills, presentation skills, organizational and computer skills. 
  • Planning, organizational, and time management skills. 
  • Attention to detail & time management skills 
  • Creativity and resourcefulness in problem-solving situations

Requirements

Schedule:

  • Monday - Friday
  • 6:00 a.m. - 2:00 p.m.


Salary:

  • From $22/hour
  • Commensurate based on experience and education


Qualifications for this position are:

  • REQUIRED: High School Diploma
  • REQUIRED: Minimum of 2 years' experience in Accounts Receivable
  • REQUIRED: Minimum of 2-years of Insurance Billing/Verification/Collections
  • REQUIRED: Valid Driver's License with 2 Points or Less. Traveling to other sites is required when the collection process is not followed, and/or when support is needed
  • PREFERRED: Associate degree
  • PREFERRED: Usage of various billing platforms


The compensation package for this position includes:

  • Group medical, dental and vision coverage with low employee costs
  • 34 paid days off annually
  • Tuition reimbursement
  • A retirement plan with a company match of up to 4%!
  • Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
  • Opportunity for advancement