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Virtual Insurance Verification Jobs (NOW HIRING)

NorthPoint Search Group

Virtual Assistant

Atlanta, GA · On-site +1

$20.50 - $27.50/hr

What: We're hiring flexible virtual assistants to support a range of business functions including ... Insurance verification, medical billing support (if experienced) * Operations: Document management ...

Virtual Teammate

RCM LEAD

Glendale, AZ · On-site +1

$7 - $8/hr

Insurance verification * Ensure timely and accurate claims submission * Analyze denied/rejected claims and implement corrective actions * Track and monitor KPIs such as: * Clean claim rate * Days in ...

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Virtual Insurance Verification information

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How much do virtual insurance verification jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for virtual insurance verification in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What are virtual insurance verification specialists?

Virtual insurance verification specialists are professionals who remotely confirm a patient's insurance coverage and benefits, typically before medical services are provided. They communicate with insurance companies, healthcare providers, and patients to ensure that coverage is active and to determine co-pays, deductibles, and any required authorizations. By handling this process virtually, they help streamline billing, reduce claim denials, and enhance patient experience. This role often requires strong communication skills, attention to detail, and familiarity with healthcare billing systems.

What are the most common challenges faced in a Virtual Insurance Verification role, and how can they be managed effectively?

One of the main challenges in a Virtual Insurance Verification role is navigating frequent changes in insurance policies and payer requirements, which can lead to delays or errors in verification. Additionally, working remotely may require strong self-organization and clear communication with both internal teams and external contacts. Staying updated on industry changes, utilizing robust verification tools, and establishing clear communication channels with healthcare providers and insurance companies can help overcome these challenges and ensure accuracy and efficiency.

What are the key skills and qualifications needed to thrive as a Virtual Insurance Verification Specialist, and why are they important?

To excel as a Virtual Insurance Verification Specialist, you need a solid understanding of health insurance policies, verification procedures, and data entry, often supported by experience in healthcare administration or billing. Familiarity with insurance portals, electronic health records (EHRs), and verification software is typically required. Attention to detail, strong communication skills, and problem-solving abilities help you navigate complex insurance scenarios and interact with patients or providers. These competencies ensure accurate insurance verification, reduce claim denials, and support efficient patient care workflows.

What is the difference between Virtual Insurance Verification vs Insurance Verification Specialist?

AspectVirtual Insurance VerificationInsurance Verification Specialist
CredentialsHigh school diploma, certification in insurance or healthcare billing often preferredHigh school diploma, certification in insurance or healthcare billing often required
Work EnvironmentRemote, telehealth or insurance office settingsOffice-based or remote healthcare insurance departments
Industry UsageHealthcare, insurance companies, telehealth servicesHospitals, clinics, insurance companies
Job FocusVerifying insurance coverage remotely, often via electronic systemsVerifying insurance details, contacting providers, updating records

Both roles involve verifying insurance information, but Virtual Insurance Verification primarily focuses on remote, electronic verification processes, often within telehealth or insurance companies. Insurance Verification Specialists may work in healthcare facilities or insurance offices, performing similar tasks but often with more direct interaction. The roles overlap in credentials and industry usage, but the key difference lies in the remote versus in-person work environment.

More about Virtual Insurance Verification jobs
What cities are hiring for Virtual Insurance Verification jobs? Cities with the most Virtual Insurance Verification job openings:
What are the most commonly searched types of Insurance Verification jobs? The most popular types of Insurance Verification jobs are:
What states have the most Virtual Insurance Verification jobs? States with the most job openings for Virtual Insurance Verification jobs include:
What job categories do people searching Virtual Insurance Verification jobs look for? The top searched job categories for Virtual Insurance Verification jobs are:
Virtual Insurance Verification jobs near you
Infographic showing various Virtual Insurance Verification job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.
Insurance Verification Specialist

Insurance Verification Specialist

Charlie Health

Nashville, TN • Remote

$16.50 - $20.25/hr

Full-time

Posted 4 days ago

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

This role is responsible for overseeing and managing the verification of benefits process ensuring efficient, accurate policy reviews and effectively handling referral complexities. Obtaining accurate benefits is the first step in financial process meaning accuracy is key as it determines patient responsibility and our ability to get reimbursed for services.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities
  • Verifies insurance policy benefits for new and returning patients with payers
  • Assures all insurance information has been completely and accurately obtained
  • Document all pertinent insurance information into SalesForce
  • Informs teams of support actions necessary for insurance or referral issues
  • Identifies special policy clauses per policy information to aid in financial and admission decisions
  • Educates patients, families and internal teams on insurance issues
  • Identifies all third party financial benefits and directs them for financial counseling and revenue cycle as appropriate
  • Provides support to admissions and revenue cycle teams as necessary
  • Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
  • Other duties as assigned
Requirements
  • 3-5 years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management
  • Knowledge of medical billing practices, office policies and procedures
  • Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information
  • Excellent written and verbal communication skills
  • Organizational skills
  • Ability to maintain a high level of integrity and confidentiality of medical information
  • Strict attention to details
  • What is your expected compensation?
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-REMOTE

Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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