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Virtual Insurance Verification Jobs in Indiana (NOW HIRING)

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

Nurse Practitioner

Westfield, IN · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

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Virtual Insurance Verification information

See Indiana salary details

$11

$17

$22

How much do virtual insurance verification jobs pay per hour?

As of May 30, 2026, the average hourly pay for virtual insurance verification in Indiana is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Insurance Verification Specialist, and why are they important?

To excel as a Virtual Insurance Verification Specialist, you need a solid understanding of health insurance policies, verification procedures, and data entry, often supported by experience in healthcare administration or billing. Familiarity with insurance portals, electronic health records (EHRs), and verification software is typically required. Attention to detail, strong communication skills, and problem-solving abilities help you navigate complex insurance scenarios and interact with patients or providers. These competencies ensure accurate insurance verification, reduce claim denials, and support efficient patient care workflows.

What are the most common challenges faced in a Virtual Insurance Verification role, and how can they be managed effectively?

One of the main challenges in a Virtual Insurance Verification role is navigating frequent changes in insurance policies and payer requirements, which can lead to delays or errors in verification. Additionally, working remotely may require strong self-organization and clear communication with both internal teams and external contacts. Staying updated on industry changes, utilizing robust verification tools, and establishing clear communication channels with healthcare providers and insurance companies can help overcome these challenges and ensure accuracy and efficiency.

What are virtual insurance verification specialists?

Virtual insurance verification specialists are professionals who remotely confirm a patient's insurance coverage and benefits, typically before medical services are provided. They communicate with insurance companies, healthcare providers, and patients to ensure that coverage is active and to determine co-pays, deductibles, and any required authorizations. By handling this process virtually, they help streamline billing, reduce claim denials, and enhance patient experience. This role often requires strong communication skills, attention to detail, and familiarity with healthcare billing systems.

What is the difference between Virtual Insurance Verification vs Insurance Verification Specialist?

AspectVirtual Insurance VerificationInsurance Verification Specialist
CredentialsHigh school diploma, certification in insurance or healthcare billing often preferredHigh school diploma, certification in insurance or healthcare billing often required
Work EnvironmentRemote, telehealth or insurance office settingsOffice-based or remote healthcare insurance departments
Industry UsageHealthcare, insurance companies, telehealth servicesHospitals, clinics, insurance companies
Job FocusVerifying insurance coverage remotely, often via electronic systemsVerifying insurance details, contacting providers, updating records

Both roles involve verifying insurance information, but Virtual Insurance Verification primarily focuses on remote, electronic verification processes, often within telehealth or insurance companies. Insurance Verification Specialists may work in healthcare facilities or insurance offices, performing similar tasks but often with more direct interaction. The roles overlap in credentials and industry usage, but the key difference lies in the remote versus in-person work environment.

What are the most commonly searched types of Insurance Verification jobs in Indiana? The most popular types of Insurance Verification jobs in Indiana are:
What cities in Indiana are hiring for Virtual Insurance Verification jobs? Cities in Indiana with the most Virtual Insurance Verification job openings:
School Based Access Representative

School Based Access Representative

Cummins Behavioral Health Systems, Inc

Indianapolis, IN • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago


Job description

Cummins Behavioral Health Systems, Inc. is seeking an experienced office professional for a rewarding career as School Based Access Representative to provide services at our office located in Marion County.
You must reside or be willing to re-locate to Indiana.
Job Summary:
The School-Based Access Representative serves as the initial point of contact for families enrolling children in School-Based services across a five-county service area. The Access Representative performs essential functions pertaining to service enrollment and ongoing care including, but not limited to: outreach phone calls, chart creation and set-up in the electronic health record system, insurance verification, scheduling and rescheduling appointments, processing new consumer paperwork, and providing general administrative support to school-based clinicians.
Essential Functions:
  1. Referral Engagement:
    • Make outreach calls to families who have been referred to school-based services and provide information about completing a same-day assessment, answer questions about services, and review potential costs; send follow-up emails/text messages as needed
    • Accurately document all outreach attempts and outcomes in the referral tracking system
  2. Same-Day Access:
    • Utilize the virtual Doxy platform to complete new consumer registration and set up chart in the electronic health record system
    • Verify insurance coverage and discuss potential costs of services
    • Assist with obtaining all necessary paperwork (consents, information releases, scales, proof of guardianship, etc.) prior to intake
  3. Administrative Support:
    • Scan documents into the electronic health record system as required
    • Print and mail letters or other requested documents as needed
    • Monitor shared email inbox and Teams chats for other requests from school-based clinicians and team leads
    • Answer inbound phone calls in a courteous and professional manner, transfer calls as needed; routinely check and return voicemails
    • Schedule psych evaluations and medication review appointments for school-based consumers

Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
  • Experience with Microsoft Applications (primarily Teams and Excel) required;
  • Prior experience in medical or behavior health office is preferred;
  • Previous experience with virtual platforms such as Doxy.me is preferred; and
  • High School graduate or equivalent preferred

Bilingual preferred but not required.
Knowledge, Skills & Abilities:
  • Time Management & Organization: Ability to manage time and independently prioritize tasks to ensure timely completion
  • Customer Service: Friendly, welcoming and warm; a strong desire to help others; ability to communicate professionally with consumers, co-workers, and community partners; an empathetic and active listener
  • Problem-Solving: Ability to independently assess situations and adapt processes as needed; solution-focused
  • Attention to Detail: Ability to follow outlined procedures to ensure consumer information is up-to-date and understands the importance of accurate documentation
  • Computer Skills: Ability to collect information and document in an electronic health record system, familiarity with Microsoft Teams and Excel, comfortable using virtual meeting platforms and interacting with consumers virtually

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
  • Competitive salaries
  • Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages
  • Excellent work life balance
  • Generous paid time starting with 23 days for sick, personal or vacations time
  • 8 paid holidays
  • Employer matching contributions into your 401K program
  • Cummins is a qualifying employer for Public Service Loan Forgiveness programs.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.