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Insurance Verification Associate Jobs in Virginia

Sentara

Insurance Verification Rep

Norfolk, VA

$10K/mo

Insurance Verification Representative Performs insurance verification for all scheduled patient ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Sentara Healthcare

Insurance Verification Rep

Norfolk, VA · On-site

$16.50 - $21.25/hr

Insurance Verification Representative Performs insurance verification for all scheduled patient ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Sentara

Insurance Verification Rep

Norfolk, VA · On-site

$16.50 - $21.25/hr

Insurance Verification Representative Performs insurance verification for all scheduled patient ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Riverside

$18.20 - $23.68/hr

Overview Responsible for verifying insurance eligibility and benefits, obtaining authorizations and ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

New

Riverside Health System Non-Providers

$18.20 - $23.68/hr

Overview Responsible for verifying insurance eligibility and benefits, obtaining authorizations and ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

New

Inova

Patient Access Associate

Fairfax, VA · On-site

$17.72 - $33.09/hr

Verifies and enters insurance information and authorization/referral requirements into databases ... Patient Access Associate 4: The Patient Access Associate 4 completes work assignments within ...

Riverside

$16.80 - $21.83/hr

... insurance verification and authorization. Accountable for customer registration in iCare. Performs ... Associates Degree, Business or related field (Preferred) Experience * 1 year Related office ...

Riverside Health System Non-Providers

$16.80 - $21.83/hr

... insurance verification and authorization. Accountable for customer registration in iCare. Performs ... Associates Degree, Business or related field (Preferred) Experience * 1 year Related office ...

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Insurance Verification Associate information

What does an insurance verification associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What are some common challenges faced by insurance verification associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.

What are the key skills and qualifications needed to thrive as an insurance verification associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

What are the most commonly searched types of Insurance Verification jobs in Virginia?

The most popular types of Insurance Verification jobs in Virginia are:

What are popular job titles related to Insurance Verification Associate jobs in Virginia?

For Insurance Verification Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Insurance Verification Associate jobs in Virginia look for?

The top searched job categories for Insurance Verification Associate jobs in Virginia are:

Insurance Verification Associate jobs near you
Infographic showing various Insurance Verification Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Insurance Verification Rep

Sentara

Norfolk, VA

$10K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Sentara Health rating

6.7

Company rating: 6.7 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

531st of 888 rated healthcare providers

Job description

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Insurance Verification Representative

Performs insurance verification for all scheduled patient services and obtains required precertification in a multi-disciplinary environment

This is an On-Site, Full Time position located within the Heart Hospital/Sentara Norfolk General Hospital, Norfolk, Virginia


Hours for this position are Monday through Friday, Most days 730-1600

This position is not offered remotely.

Education
  • High School Diploma
Certification/Licensure
  • no specific certification or licensure requirements
Experience
  • Two of the following four skill levels required:
  • 1. One year experience in healthcare environment or
  • 2. Completion of healthcare related certificate program
  • 3. One year experience with medical insurance in a hospital or physician office or
  • 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)

Insurance Verification Full Time Hospital Physician office

.

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

What Sentara Health employees say

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