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Insurance Operations Jobs (NOW HIRING)

UNIVISTA INSURANCE

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Director of Commercial Insurance Operations

Doral, FL · Remote

Univista Insurance is seeking an experienced and results-driven Commercial Director to lead, develop, and optimize the performance of our commercial insurance operations. This role is responsible for ...

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Insurance Operations information

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$25K

$70.7K

$157K

How much do insurance operations jobs pay per year?

As of Jul 27, 2026, the average yearly pay for insurance operations in the United States is $70,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

More about Insurance Operations jobs
What cities are hiring for Insurance Operations jobs? Cities with the most Insurance Operations job openings:
What are the most commonly searched types of Insurance Operations jobs? The most popular types of Insurance Operations jobs are:
What states have the most Insurance Operations jobs? States with the most job openings for Insurance Operations jobs include:
What job categories do people searching Insurance Operations jobs look for? The top searched job categories for Insurance Operations jobs are:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,650 per year, or $34 per hour.

Training Specialist - Insurance Operations

Slide Insurance

Tampa, FL • On-site

Full-time

Posted 17 days ago

Job description

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
What you will be doing:
  • Develop and deliver instructor-led, virtual, and e-learning training for:
    • Employees (claims, underwriting, customer service, corporate functions)
    • Independent agencies and producers
  • Translate complex insurance products, underwriting guidelines, and operational requirements into clear, actionable training content.
  • Facilitate onboarding and role-based training for new hires and newly appointed agencies/producers.
  • Support training related to new products, pricing changes, system implementations, and process updates.
  • Design and administer agency training programs aligned with underwriting appetite, risk selection standards, and operational expectations.
  • Track agency training completion and support documentation needed for regulatory exams, audits, and carrier oversight.
  • Manage training assignments, completion tracking, and reporting within the LMS or agency training platform.
  • Maintain training curricula, schedules, and documentation for internal and external audiences.
  • Produce completion and effectiveness reports for leadership, Compliance, and regulators.
  • Collaborate with department leaders, Distribution, and Training leadership to identify training needs and performance gaps.
  • Recommend training solutions that reinforce consistent execution and regulatory compliance.
  • Support continuous improvement initiatives through targeted training interventions.
  • Update training materials to reflect regulatory changes, underwriting updates, product changes, and system enhancements.
  • Ensure consistency across employee and agency training content.
  • Apply adult learning and instructional design best practices.
  • Monitor the performance and progress of trainees during and after training, offering structured guidance and feedback.
  • Collect feedback on sessions from attendees to use for future improvements to content and presentation.
  • Develop and create training aids, as needed.
  • Stay up to date with industry trends, regulations, and best practices related to P&C insurance.
  • Perform other duties as assigned.

What you already have:
Education, Experience, and Licensing Requirements:
  • Bachelor's degree in Education, Instructional Design, Human Resources, Insurance or related field.
  • Minimum 4 years' experience supporting P&C insurance operations and/or agency distribution models.
  • Minimum 3 years' experience in training, learning & development, or operational instruction.
  • Professional certifications in instructional design/adult learning or within the insurance industry (e.g., CPCU, AIC) are a plus.

Qualifications/Skills and Competencies:
  • Strong facilitation and presentation skills.
  • Strong knowledge of Property & Casualty insurance principles, products, and operations
  • Proficiency in using instructional design tools and e-learning platforms.
  • Excellent organizational skills and attention to detail.
  • Analytical mindset to assess training effectiveness and make data-driven improvements.
  • Ability to adapt to changing environments and adjust training strategies accordingly.
  • Strong interpersonal skills to collaborate effectively with diverse teams and individuals.
  • Ability to think critically and objectively.
  • Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
  • Desire to live Slide's Core Values.

What Slide Offers To YouThe Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal
2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times & USA TODAY

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