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Insurance Operations Jobs in North Carolina (NOW HIRING)

Bellwether Enterprise

Insurance Analyst

Concord, NC · On-site

$18.75 - $25.50/hr

This position works directly with the Insurance Operations Manager, Asset Managers, Escrow Managers and Closers all with the intent of providing and maintaining the integrity of the insurance ...

Thirty Capital

Director of Operations

Charlotte, NC · On-site

The Director of Operations focuses on optimizing operations for commercial insurance and risk management functions. This role involves collaborating with various departments, managing budgets, and ...

Thirty Capital

Director of Operations

Charlotte, NC · On-site

The Director of Operations focuses on optimizing operations for commercial insurance and risk management functions. This role involves collaborating with various departments, managing budgets, and ...

HAYS

Director, Insurance Product Management

Durham, NC · On-site

$211K - $221K/yr

The successful candidate will partner closely with Operations, Actuarial, Compliance, Finance, Technology, Data, and external vendors to ensure insurance systems initiatives are aligned, prioritized ...

Robert Half

Insurance Contracting Manager

Durham, NC · On-site

$83K - $112K/yr

The Insurance Contracting Manager is responsible for overseeing the development, review ... Partner with legal, compliance, finance, credentialing, operations and leadership teams to ensure ...

Xylem

Risk Insurance Analyst

Charlotte, NC · Hybrid

Support the administration of Xylem's property, casualty, and other corporate insurance programs, helping ensure smooth day-to-day operations and effective policy management. * Coordinate insurance ...

New

PDS Health

Operations Manager

Charlotte, NC · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

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Insurance Operations information

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in North Carolina?

The most popular types of Insurance Operations jobs in North Carolina are:

What are popular job titles related to Insurance Operations jobs in North Carolina?

For Insurance Operations jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in North Carolina look for?

The top searched job categories for Insurance Operations jobs in North Carolina are:

What cities in North Carolina are hiring for Insurance Operations jobs?

Cities in North Carolina with the most Insurance Operations job openings:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Operations Analyst

Charlotte, NC • On-site

Sompo International Holdings Ltd.
See more jobs at Sompo International Holdings Ltd.external

$55K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Job Description
Are you looking for your next opportunity?
Sompo has a unique opportunity for an Operations Analyst in our Insurance Operations team.
As an Underwriting Operations Analyst, you'll complete a high-volume portfolio of transactional work supporting the policy lifecycle after the underwriting decision. You'll manage assigned work from start to finish while meeting service level agreements, productivity expectations, and quality standards, with opportunities to strengthen your operational expertise, support process improvements, and contribute to initiatives that help the business operate more effectively.
Location: This position will be based out of our Charlotte, NC office. You'll join a collaborative team that values continuous learning, knowledge sharing, and operational excellence while supporting the continued growth of our Insurance Operations organization.
Our business, your impact, our opportunity:
What you'll be doing:
  • Complete an assigned volume of transactional work supporting the policy lifecycle, including binder reviews, policy issuance, renewal notices, renewal solicitations, cancellations, reinstatements, workflow management, and related operational processes.
  • Manage assigned work from receipt through completion, consistently meeting established service level agreements, productivity expectations, and quality standards.
  • Analyze operational data and workflow trends to identify opportunities to improve efficiency, quality, and customer experience.
  • Partner with Operations, Underwriting, and internal business partners to ensure timely, accurate, and consistent execution of operational responsibilities.
  • Provide production support and operational flexibility by assisting with workload balancing, high-priority business needs, onboarding, cross-training, and knowledge sharing.
  • Develop expertise across Guidewire, ImageRight, and other operational systems while supporting team capability, operational consistency, and future process improvement initiatives.

What you'll bring:
  • 3+ years of experience in commercial insurance operations, underwriting operations, policy administration, or a related insurance operations role.
  • Working knowledge of commercial property and casualty insurance operations, with the ability to understand policy lifecycle processes and operational workflows.
  • Strong organizational, analytical, and communication skills, with the ability to prioritize work, manage competing priorities, and thrive in a fast-paced environment.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook; experience with reporting or data visualization tools is preferred.
  • Commitment to accuracy, quality, and continuous improvement; experience with Guidewire PolicyCenter, ImageRight, similar insurance platforms, or workflow optimization is preferred.

Salary Range: $55,000 - $95,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.
Below is a summary of our current comprehensive U.S. benefit programs:
  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
  • Pharmacy benefits with mail order options
  • Dental benefits including orthodontia benefits for adults and children
  • Vision benefits
  • Health Care & Dependent Care Flexible Spending Accounts
  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
  • Company-paid Disability benefits with very competitive salary continuation payments
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Competitive paid-time-off programs, including company-paid holidays
  • Competitive Parental Leave Benefits & Adoption Assistance program
  • Employee Assistance Program
  • Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values-Accountability, Agility, Collaboration, Development, and Integrity-we build trust and support one another to achieve our goals worldwide. Life at Sompo page
Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.

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