Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Account Manager
Wixom, MI · On-site
$22 - $25/hr
Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...
Account Manager
Wixom, MI · On-site
$22 - $25/hr
Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...
Account Manager
$22 - $25/hr
Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...
Account Manager
$22 - $25/hr
Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...
Experience with insurance operations, claims, underwriting, or distribution transformation * Experience translating business requirements into platform design, configuration, or implementation plans
Experience with insurance operations, claims, underwriting, or distribution transformation * Experience translating business requirements into platform design, configuration, or implementation plans
At the ultimate direction of the Vice President of Insurance Operations, and in conjunction with the Senior Treaty Underwriter, assist in managing the execution of direct insurance and reinsurance ...
At the ultimate direction of the Vice President of Insurance Operations, and in conjunction with the Senior Treaty Underwriter, assist in managing the execution of direct insurance and reinsurance ...
Property & Casualty Customer Service Representative
Tecumseh, MI · On-site
$39K - $54K/yr
Insurance Circle Reports To: Manager of Retail Operations Work Location: In-Office Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. Insurance Circle Agency, an independent insurance ...
Property & Casualty Customer Service Representative
Tecumseh, MI · On-site
$39K - $54K/yr
Insurance Circle Reports To: Manager of Retail Operations Work Location: In-Office Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. Insurance Circle Agency, an independent insurance ...
At the ultimate direction of the Vice President of Insurance Operations, and in conjunction with the Senior Treaty Underwriter, assist in managing the execution of direct insurance and reinsurance ...
At the ultimate direction of the Vice President of Insurance Operations, and in conjunction with the Senior Treaty Underwriter, assist in managing the execution of direct insurance and reinsurance ...
Insurance Customer Care Representative
$38K - $52K/yr
You will be joining a specialized insurance operation that moves away from the traditional, once-a-year renewal model to build deep, ongoing relationships with business leaders. We are looking for a ...
Quick apply
Insurance Customer Care Representative
$38K - $52K/yr
You will be joining a specialized insurance operation that moves away from the traditional, once-a-year renewal model to build deep, ongoing relationships with business leaders. We are looking for a ...
Associate Account Manager
Troy, MI · On-site
$116K - $121K/yr
Ensure compliance with Insurance Operations (IO); notify Account Manager of anything they see that does not meet IO requirements, escalate to Team Leader if necessary * Print, assemble, and ship ...
New
Associate Account Manager
Troy, MI · On-site
$116K - $121K/yr
Ensure compliance with Insurance Operations (IO); notify Account Manager of anything they see that does not meet IO requirements, escalate to Team Leader if necessary * Print, assemble, and ship ...
New
As Tropolis continues to acquire and integrate insurance brokerages in waves, the Director of Epic Integration needs a dedicated partner to absorb the operational, training, and support workload that ...
As Tropolis continues to acquire and integrate insurance brokerages in waves, the Director of Epic Integration needs a dedicated partner to absorb the operational, training, and support workload that ...
As Tropolis continues to acquire and integrate insurance brokerages in waves, the Director of Epic Integration needs a dedicated partner to absorb the operational, training, and support workload that ...
Quick apply
As Tropolis continues to acquire and integrate insurance brokerages in waves, the Director of Epic Integration needs a dedicated partner to absorb the operational, training, and support workload that ...
Insurance Operations information
See Michigan salary details
$22K - $32.5K
18% of jobs
$36K is the 25th percentile. Wages below this are outliers.
$32.5K - $43K
21% of jobs
The median wage is $49.2K / yr.
$43K - $53.6K
19% of jobs
$53.6K - $64.1K
13% of jobs
$69.7K is the 75th percentile. Wages above this are outliers.
$64.1K - $74.6K
8% of jobs
$74.6K - $85.2K
7% of jobs
$85.2K - $95.7K
4% of jobs
$95.7K - $106.3K
3% of jobs
$106.3K - $116.8K
3% of jobs
$116.8K - $127.3K
2% of jobs
$127.3K - $137.9K
1% of jobs
$22K
$62K
$137.9K
How much do insurance operations jobs pay per year?
As of Jul 15, 2026, the average yearly pay for insurance operations in Michigan is $62,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,005.00 and $77,718.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?
To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.
What are the main responsibilities and daily tasks of someone working in Insurance Operations?
Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.
What is an Insurance Operations job?
An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.
What are the most commonly searched types of Insurance Operations jobs in Michigan? The most popular types of Insurance Operations jobs in Michigan are:
What are popular job titles related to Insurance Operations jobs in Michigan? For Insurance Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Michigan look for? The top searched job categories for Insurance Operations jobs in Michigan are:
What cities in Michigan are hiring for Insurance Operations jobs? Cities in Michigan with the most Insurance Operations job openings:
$60K - $80K/yr
Full-time
Medical, Retirement
Posted 29 days ago
Insurance Office Of America rating
8.9
Based on 17 frontline employees who took The Breakroom Quiz
44th of 281 rated insurance
Job description
Job Description:
Title: Branch Operations Supervisor - Commercial Lines
Fully Remote: This is a fully remote role open to applicants across the United States, with the exception of candidates residing in Alaska, Arizona, California or Hawaii. Must be willing to work Monday-Friday 8am-5pm Eastern Standard Time.
Supporting: Cherry Hill, New Jersey | Book Focus: Trucking, Transportation, Construction
Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role:Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values.
Key Responsibilities:
Team Leadership: Manage Account Management staff, monitor performance, and provide coaching.
HR Management: Ensure compliance with HR processes and policies.
Performance Monitoring: Ensure productivity, efficiency, quality, and service standards.
Scheduling: Manage staff days off calendars for service continuity.
Staffing Levels: Ensure appropriate staffing levels and recommend adjustments.
Employee Selection: Participate in interviewing and hiring recommendations.
Performance Evaluation: Prepare and deliver performance evaluations.
Coaching and Development: Provide coaching, consultation, and training.
Professional Development: Encourage growth and development of personnel.
Succession Planning: Develop future branch operations leaders.
Culture Promotion: Promote IOA culture and improve engagement.
Performance Gaps: Identify gaps and implement corrective actions.
Data Analysis: Monitor and interpret performance data.
Communication: Maintain transparent communication with leadership.
Process Improvement: Develop and ensure compliance with core work processes.
Policy Enforcement: Implement and enforce company policies.
Technical Competence: Maintain high technical competence and industry expertise.
Leadership Development: Continuously improve management and leadership skills.
Relationship Building:Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees.
Leadership Development:Continuously improve management and leadership skills.
Relationship Building:Develop and maintain positive relationships with IOA leadership and employees.
Champion IOA Values:Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
5+ years of industry experience with deep, wide-ranging industry knowledge
3+ years leadership experience.
All required active property & casualty (P&C) licensing
Outstanding communication and people management skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s).
Salary Range
The expected pay range for this position is $60,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988