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Insurance Operations Jobs in Detroit, MI (NOW HIRING)

Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.

Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.

Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.

Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.

Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.

Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.

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Insurance Operations information

See Detroit, MI salary details

$24.7K

$69.8K

$155K

How much do insurance operations jobs pay per year?

As of Jul 15, 2026, the average yearly pay for insurance operations in Detroit, MI is $69,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,487.00 and $87,393.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Detroit, MI? The most popular types of Insurance Operations jobs in Detroit, MI are:
What are popular job titles related to Insurance Operations jobs in Detroit, MI? For Insurance Operations jobs in Detroit, MI, the most frequently searched job titles are:
What cities near Detroit, MI are hiring for Insurance Operations jobs? Cities near Detroit, MI with the most Insurance Operations job openings:
Property & Casualty Insurance Claims Operations Consultant, Manager

Property & Casualty Insurance Claims Operations Consultant, Manager

Pwc

Detroit, MI

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

20th of 58 rated business consultants


Job description

Industry/Sector

Insurance

Specialism

Operations

Management Level

Manager

Job Description & Summary

The Opportunity
As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal role in helping clients optimize their operational efficiency within our P&C Insurance Operations practice. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Analyzing client needs to optimize operational efficiency through Insurance consulting
- Implementing insurance solutions and providing training for seamless integration and utilization
- Leading teams in strategic planning and execution of consulting projects within the insurance sector
- Developing and managing project plans to achieve client objectives and prevent delays
- Utilizing analytical reasoning and business data analytics to enhance client service delivery
- Guiding teams in the application of insurance technology and transformation initiatives
- Supporting client engagements by addressing conflicts and facilitating difficult conversations
- Promoting technology innovation and integration to improve business processes
- Mentoring team members to develop skills and encourage growth beyond comfort zones
- Validating project deliverables to uphold professional and technical standards
- Building relationships with stakeholders to identify opportunities for business improvement
What You Must Have
- At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
- At least 4 years of experience
What Sets You Apart
- Excelling in business data analytics and strategic planning
- Implementing technology solutions in insurance operations
- Managing complex projects with a focus on client satisfaction
- Leading teams in insurance transformation initiatives
- Utilizing analytical reasoning to solve operational challenges
- Embracing change and fostering innovation in processes
- Mentoring team members to enhance their professional growth

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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