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Insurance Operations Jobs in Detroit, MI (NOW HIRING)

America's Choice insurance

Account Manager

Wixom, MI · On-site

$22 - $25/hr

Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...

America's Choice insurance

Account Manager

Wixom, MI

$22 - $25/hr

Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...

Deloitte

Origami Risk Delivery Manager

Detroit, MI

Experience with insurance operations, claims, underwriting, or distribution transformation * Experience translating business requirements into platform design, configuration, or implementation plans

New

Brown & Brown Insurance

Associate Account Manager

Troy, MI · On-site

$116K - $121K/yr

Ensure compliance with Insurance Operations (IO); notify Account Manager of anything they see that does not meet IO requirements, escalate to Team Leader if necessary * Print, assemble, and ship ...

New

GENERAL RV CENTER

Account Manager

Wixom, MI

$22 - $25/hr

Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred * Ability to assess client needs ...

Raymondjames

Life Care Specialist

Troy, MI · On-site

Policies that govern personal life insurance operations. * Process flows within specific assigned functional area. * Regulations for specific assigned functional area. Advanced Skill in:

New

L.A. Insurance

Insurance Auditor

Birmingham, MI

The Audit Specialist conducts policy audits and overall support to the Operations team. Must have knowledge of MI Insurance, PIP and Bodily Injury. Key Responsibilities * Receives daily listing of ...

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Insurance Operations information

See Detroit, MI salary details

$24.7K

$69.8K

$155K

How much do insurance operations jobs pay per year?

As of Jul 15, 2026, the average yearly pay for insurance operations in Detroit, MI is $69,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,487.00 and $87,393.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Detroit, MI? The most popular types of Insurance Operations jobs in Detroit, MI are:
What are popular job titles related to Insurance Operations jobs in Detroit, MI? For Insurance Operations jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Detroit, MI look for? The top searched job categories for Insurance Operations jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Insurance Operations jobs? Cities near Detroit, MI with the most Insurance Operations job openings:
Insurance Operations jobs near you
Account Manager

Account Manager

America's Choice insurance

Wixom, MI • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Overview
America's Choice Insurance Partners is a full-service insurance agency that stands apart from the crowd. We serve an exclusive client base through a strategic partnership with the nation's largest family-owned Recreational Vehicle retailer. We are the trusted advisors to the individuals and families throughout 33 states that have a passion for the recreation and outdoor lifestyle.
We are hiring an Account Manager / Client Services Representative. America's Choice welcomes recent college graduates as well as experienced professionals looking to grow in a new career. We are committed to your success and provide comprehensive training to help you thrive in the role.
Responsibilities
What You'll Do:
  • Serve as the primary point of contact for existing clients, delivering exceptional service and support
  • Handle inbound client calls, emails, and service requests related to policies, billing, and account updates
  • Manage policy updates, vehicle changes, auto-pay adjustments, renewals, and coverage inquiries
  • Retain clients by providing solution-based insurance options and proactively identifying opportunities to cross-sell additional coverage
  • Document all client interactions accurately and ensure timely follow-up on outstanding requests
  • Collaborate with team members and internal departments to resolve client issues efficiently
  • Support agency goals by contributing to revenue growth by identifying opportunities to upsell or cross-sell insurance products

Qualifications
What We're Looking For:
  • Prior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred
  • Ability to assess client needs, recommend appropriate insurance products, and identify cross-selling opportunities
  • Skilled at presenting solutions, handling objections, and maintaining strong client relationships
  • Proficient in Microsoft suite of products and web-based software solutions
  • Familiarity with insurance policies, coverage types, and regulatory requirements is a plus

Key Characteristics:
  • Strong Communicator: Establishes trust quickly and foster lasting client relationships.
  • Problem Solver: Listens actively, thinks critically, and delivers tailored solutions.
  • Time Management: Effectively prioritizes tasks and adapt as needs shift throughout the day.
  • Detail-Oriented: Accurately documents information and follows through on every commitment.
  • Self-Motivated & Goal-Oriented: Takes initiative, stay driven, and support the success of the team.

COMPENSATION & BENEFITS FOR OUR ACCOUNT MANAGER/CLIENT SERVICES REP:
America's Choice Insurance Partners offers a competetitive base pay of $22 to $25 an hour plus bonus opportunites!
We also offer industry leading benefits that includes medical, dental, vision, paid vacations and 401K.
WHO IS AMERICA'S CHOICE INSURANCE PARTNERS?
America's Choice Insurance Partners is an agency that stands apart from the crowd. We serve an exclusive client base through a strategic partnership with the nation's largest family owned, recreational vehicle retailer. We are the trusted advisors to the individuals and families that have a passion for the recreation and outdoor lifestyle. We offer insurance products from more than a dozen of the nation's highest rated insurance carriers, and write business in over twenty states throughout the country.
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