... software platforms, carrier relations, customer service etiquette), and support to ensure high ... Proficiency in MS Word, Excel, Outlook, and Agency Management Systems (preferably AMS360). * Proven ...
Quick apply
... software platforms, carrier relations, customer service etiquette), and support to ensure high ... Proficiency in MS Word, Excel, Outlook, and Agency Management Systems (preferably AMS360). * Proven ...
Accounting Specialist
Rochester, MI · On-site
$19.50 - $26.50/hr
Proficiency in Microsoft Office Suite and willingness to learn new software. * Experience with agency management systems such as Applied Epic or AMS360 a plus. * Strong interpersonal and ...
Quick apply
Accounting Specialist
Rochester, MI · On-site
$19.50 - $26.50/hr
Proficiency in Microsoft Office Suite and willingness to learn new software. * Experience with agency management systems such as Applied Epic or AMS360 a plus. * Strong interpersonal and ...
The right candidate is comfortable operating with the agency lens, not just the software lens ... g., TAM, HawkSoft, AMS360) - including activities, attachments, lines of business, renewal ...
The right candidate is comfortable operating with the agency lens, not just the software lens ... g., TAM, HawkSoft, AMS360) - including activities, attachments, lines of business, renewal ...
The right candidate is comfortable operating with the agency lens, not just the software lens ... g., TAM, HawkSoft, AMS360) -- including activities, attachments, lines of business, renewal ...
Quick apply
The right candidate is comfortable operating with the agency lens, not just the software lens ... g., TAM, HawkSoft, AMS360) -- including activities, attachments, lines of business, renewal ...
Ams360 Software information
What is AMS360 software?
AMS360 is a comprehensive agency management system developed by Vertafore for insurance agencies. It streamlines agency operations by integrating policy management, accounting, document management, and customer relationship management into a single platform. AMS360 helps agencies improve efficiency, ensure compliance, and deliver better service to clients. The software supports automation of routine tasks, customizable workflows, and robust reporting features, making it a popular choice among independent insurance agencies.
What is the difference between Ams360 Software vs Insurance Agent?
| Feature | Ams360 Software | Insurance Agent |
|---|---|---|
| Primary Role | Insurance agency management software for policy administration, claims, and customer data | Individual professional selling insurance policies and advising clients |
| Credentials | Typically no specific credentials required; familiarity with insurance software | Licensing and certifications in insurance sales |
| Work Environment | Office-based, working with insurance agencies and staff | Client-facing, sales, and consultation |
| Industry Usage | Used by insurance agencies for operations management | Employed by insurance companies or as independent agents |
While Ams360 Software is a management tool used by insurance agencies to streamline operations, Insurance Agents are professionals who sell and advise on insurance policies. The software supports agents' work but does not replace the role of an individual insurance agent.
What are the key skills and qualifications needed to thrive as an AMS360 Software Specialist, and why are they important?
To thrive as an AMS360 Software Specialist, you need strong knowledge of insurance agency operations, data management, and a background in business administration or information systems. Proficiency with AMS360 software, experience with agency management systems, and possibly certifications in Vertafore products are typically required. Excellent problem-solving abilities, attention to detail, and strong communication skills help users navigate technical issues and drive adoption. These skills ensure efficient workflow, accurate data handling, and effective support for insurance agencies using AMS360.
What are some typical responsibilities of an AMS360 Software Specialist in an insurance agency?
As an AMS360 Software Specialist, you’ll typically be responsible for managing the agency’s use of the AMS360 management system, including onboarding new users, providing training, troubleshooting system issues, and ensuring data integrity. You may also assist with customizing workflows, generating reports, and collaborating closely with producers, account managers, and IT staff to streamline operations. This role often requires proactive communication and problem-solving skills, as you’ll serve as the primary point of contact for AMS360-related questions and process improvements.
What are popular job titles related to Ams360 Software jobs in Michigan? For Ams360 Software jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Ams360 Software jobs in Michigan look for? The top searched job categories for Ams360 Software jobs in Michigan are:
What cities in Michigan are hiring for Ams360 Software jobs? Cities in Michigan with the most Ams360 Software job openings:
$105K/yr
Full-time
Posted 29 days ago
Job description
At Allied Insurance Managers Inc., we empower our team to deliver exceptional insurance and risk management solutions. Since 1987, our independent agency has connected businesses and individuals with comprehensive, cost-effective options by partnering with a wide range of insurance providers. As a Customer Service Manager, you'll play a vital role in leading our customer service department, leveraging your communication skills and problem-solving abilities to enhance client satisfaction and team performance.
In this dynamic role, your expertise will help shape the future of our agency while you enjoy competitive pay, career advancement opportunities, and a supportive work culture. We offer a robust benefits package that includes medical, dental, and vision insurance, disability and life coverage, paid vacation and holidays, and a 401(k) profit-sharing plan. If you're ready to contribute to a thriving team and advance your career in the insurance industry, let's connect and explore this opportunity together.
$85,000 - $105,000 yearly
Responsibilities:
- Evaluate and assess employee performance, establish clear performance objectives, and manage/prioritize individual and team activities
- Interpret and communicate overall organizational goals and apply them to team directives
- Provide guidance and support to staff members, aiding in the recruitment process to secure qualified candidates
- Develop and review protocols for customer service and operational efficiency to guarantee seamless and productive workflows
- Identify operational shortcomings and devise strategies to enhance customer service and streamline operations
- Implement necessary procedural adjustments, effectively rolling out changes to optimize efficiency
- Lead, mentor, and develop team members, providing guidance, tools, skills training (including software platforms, carrier relations, customer service etiquette), and support to ensure high performance and professional growth
- Ensure the department adheres to state insurance regulations, licensing requirements, and industry best practices
- Oversee documentation, policy accuracy, and coverage/exclusions to reduce E&O risks
Qualifications:
- The ideal candidate should possess a bachelor's degree from a college
- Five years of experience in customer service within the commercial insurance industry is preferred, but not required
- Holding a Michigan PC Insurance License is preferred
- Proficiency in MS Word, Excel, Outlook, and Agency Management Systems (preferably AMS360).
- Proven ability to build and lead a team
About Company
Allied Insurance Managers, Inc. has provided insurance and risk management solutions to businesses and individuals since 1987. As an independent agency, we represent a broad spectrum of national, regional, and domestic insurance companies. This allows us to find our customers the most comprehensive, cost-effective insurance solutions today and in the future.
We also offer the following benefits:
- Medical, Dental & Vision Insurance Package
- Disability and Life Insurance Package
- Paid Vacation & Holidays
- 410(k) Profit Sharing Plan
- Career Advancement Opportunities
- Higher compensation is negotiable based on experience.
Applicants must complete an assessment to be considered.
About Allied Insurance Managers
Sourced by ZipRecruiter
Industry
Insurance services
Company size
11 - 50 Employees
Headquarters location
Rochester Hills, MI, US
Year founded
1987