ZipRecruiter

Log In

1

Insurance Customer Service Representative Jobs in California

Fiesta Auto Insurance

Customer Service Rep

Empire, CA · On-site

$16.75 - $23/hr

Customer Service Rep Immediate hiring at Fiesta Auto Insurance: Customer Service Representative Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of ...

Best Deal Insurance Agency

Be Seen First

Customer Service Representative Insurance

South Gate, CA · On-site

$18 - $22/hr (+ commission)

The CSR serves as a primary point of contact for existing customers and collaborates closely with Producers and insurance carriers to resolve service needs efficiently and accurately. B. Primary Job ...

Poms & Associates Insurance Brokers LLC

CSR 2

Fresno, CA · On-site

$51K - $57K/yr

Title: Insurance Customer Service Representative 2 We are seeking a CSR 2 is an experienced service professional responsible for commercial policy servicing, technical insurance support, and ...

Dkia

FARMERS INSURANCE CSR ($12/Hour)

Tustin, CA · On-site

$12/hr

Customer Service Rep We are a Farmers Insurance Agency looking for an excellent new customer service rep to help keep all our existing clients happy. If you are ready to join this exciting team that ...

previous page

Showing results 41-60

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in California

Insurance Customer Service Representative information

See California salary details

$25.7K

$47.8K

$72K

How much do insurance customer service representative jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance customer service representative in California is $47,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $54,300.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are the most commonly searched types of Insurance Customer Service Representative jobs in California?

The most popular types of Insurance Customer Service Representative jobs in California are:

What are popular job titles related to Insurance Customer Service Representative jobs in California?

For Insurance Customer Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in California look for?

The top searched job categories for Insurance Customer Service Representative jobs in California are:

What cities in California are hiring for Insurance Customer Service Representative jobs?

Cities in California with the most Insurance Customer Service Representative job openings:

What are popular job titles related to Insurance Customer Service Representative jobs in CA?

For Insurance Customer Service Representative jobs in CA, the most frequently searched job titles are:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,775 per year, or $23 per hour.

Customer Service Rep

Fiesta Auto Insurance

Empire, CA • On-site

$16.75 - $23/hr

Other

Medical, Dental, Vision, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Fiesta Auto Insurance rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

309th of 315 rated insurance

Job description

Customer Service Rep

Immediate hiring at Fiesta Auto Insurance: Customer Service Representative

Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.

Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.

Fiesta Auto Insurance is a current leader in providing top-notch insurance, tax preparation, and registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!

Benefits:

  • Hourly pay + 10-15% commission on your insurance sales.
  • PAID TRAINING and direct deposit every Friday.
  • Opportunity for growth into Leadership Positions
  • Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
  • Full-time employment with full-time hours at 35-45 hours every week
  • Earn commissions on DMV Registration Services.
  • Vacation pay and health insurance (we cover 65% of the premium).
  • 100% free dental plan and low-cost vision options.

Requirements:

  • Self-motivated team player with a positive attitude and strong work ethic.
  • Willingness to obtain a Personal Lines Insurance Broker's License.
  • Determined and open-minded to learn about insurance and sales strategies.
  • Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
  • Ability to work in a fast-paced office environment while being able to multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
  • Must have reliable transportation and be flexible to work at different nearby locations when needed.
  • Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.

As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent within 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.

Location: CA074 1460 Mitchell Rd, Modesto, CA 95351, USA

Apply today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!

What Fiesta Auto Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply