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Insurance Counselor Jobs (NOW HIRING)

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CIC (Certified Insurance Counselor) designation We are proud to offer... * Health & Dental Insurance * 401K * Life Insurance * Birthday Date * Summer Fridays * Wellness Fridays * Development ...

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Insurance Counselor information

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$55K

$59.5K

How much do insurance counselor jobs pay per year?

As of Jul 14, 2026, the average yearly pay for insurance counselor in the United States is $54,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Counselor, and why are they important?

To thrive as an Insurance Counselor, you need strong knowledge of insurance products, policy regulations, and risk assessment, often supported by a relevant degree or insurance license. Proficiency with customer relationship management (CRM) software and familiarity with underwriting systems or claims processing tools are typically required. Excellent interpersonal skills, active listening, and problem-solving abilities help build trust and tailor solutions to client needs. These competencies are crucial for providing accurate guidance, ensuring compliance, and fostering long-term client relationships.

What is the difference between Insurance Counselor vs Insurance Agent?

AspectInsurance CounselorInsurance Agent
CredentialsMay require licensing and certifications depending on stateLicensed to sell insurance products, often requires state licensing
Work EnvironmentAdvises clients on coverage options, often in offices or client homesWorks with clients directly to sell policies, often in agencies or on the field
Employer & Industry UsageUsed by insurance companies, brokers, and agencies for client advisingEmployed by insurance companies or agencies to sell policies
Comparison Search IntentPeople seeking advice on insurance coverage optionsPeople looking to purchase or compare insurance policies

Insurance Counselors primarily focus on advising clients about coverage options and risk management, often working in a consultative role. Insurance Agents, on the other hand, are more involved in selling insurance policies directly to clients. Both roles may require licensing, but their core functions differ in client interaction and responsibilities.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning six-figure salaries plus bonuses. These roles require extensive experience, leadership skills, and industry knowledge, and they oversee company strategy, underwriting, and risk management functions.

What does an insurance counselor do?

An insurance counselor advises clients on insurance policies, coverage options, and risk management strategies. They assess clients' needs, explain policy details, and help them select suitable insurance products, often working with insurance software and maintaining licensing requirements.

Why do most insurance agents quit?

Insurance counselors often leave the profession due to high competition, fluctuating income, and the need for strong sales skills. The job can involve long hours, rejection, and ongoing certification requirements, which can lead to burnout and turnover.

What are some common challenges Insurance Counselors face when helping clients select coverage, and how can they address them?

Insurance Counselors often encounter clients who are unsure about what coverage they truly need or are overwhelmed by complex policy options. To address this, successful counselors take time to educate clients, clarify terminology, and break down policy benefits in simple terms. Building trust and actively listening to clients' concerns helps in recommending tailored solutions. They also stay updated on product changes and regulations to provide the most accurate guidance, ensuring clients feel confident in their decisions.

What are Insurance Counselors?

Insurance Counselors are professionals who help individuals and businesses understand their insurance needs and options. They provide guidance on various types of insurance policies, such as health, life, auto, and property insurance. Insurance Counselors review clients' current coverage, assess potential risks, and offer recommendations to ensure adequate protection. Their goal is to help clients make informed decisions about insurance products tailored to their unique circumstances.

What field of counseling makes the most money?

In counseling, clinical psychologists and neuropsychologists tend to earn the highest salaries, often due to advanced degrees, licensure, and specialized skills. Healthcare-related counseling roles that require extensive training and certification generally offer higher compensation compared to other counseling fields.
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What job categories do people searching Insurance Counselor jobs look for? The top searched job categories for Insurance Counselor jobs are:
What are popular job titles related to Insurance Counselor jobs? For Insurance Counselor jobs, the most frequently searched job titles are:
Insurance Counselor jobs near you
Commercial Lines Customer Service Representative

Commercial Lines Customer Service Representative

McMenamin Insurance Group, LLC

Canonsburg, PA • On-site

$45K - $120K/yr

Full-time

Medical, Life

Posted 5 days ago

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Job description

Position Overview

We are seeking a highly analytical and strategically minded Commercial Lines Customer Service Representative to oversee and elevate our business insurance portfolio. In this modern, digital-first role, you will serve as the primary advisor to our commercial clients, balancing elite customer service with rigorous technical expertise.

Rather than executing simple administrative tasks, you will own the end-to-end lifecycle of our commercial accounts—navigating complex risk environments, interpreting intricate policy language, and executing smart financial re-rating strategies.

Work Environment: This position leverages a modern workflow. Nearly all client consultations, strategy sessions, and annual reviews are conducted virtually, allowing you to maximize efficiency and client touchpoints.

Key Responsibilities

1. Policy Mastery & Contractual Interpretation

  • Analyze and Apply Policy Language: Dive deep into complex insurance contracts, endorsements, and exclusions. You will be expected to precisely interpret and apply contractual language to ensure clients are accurately covered and claims exposures are minimized.
  • Risk Advisory: Guide commercial clients through critical coverage adjustment decisions, translating dense policy terminology into clear, actionable business insights.

2. Portfolio Retention & Renewal Strategy

  • End-to-End Renewal Management: Proactively manage the renewal timeline for a diverse book of commercial business, ensuring seamless transitions and zero gaps in coverage.
  • Carrier Advocacy: Act as the vital bridge between the client and the carrier, ensuring that all policies align perfectly with underwriting guidelines and carrier appetite.

3. Repricing, Requoting & Financial Stewardship

  • Market Analysis & Requoting: Master the requoting process. When market conditions or risk profiles shift, you will aggressively shop the market, leverage carrier relationships, and present optimal alternative solutions.
  • Protect the Business Integrity: Understand the mechanics of insurance repricing. You will ensure that policy adjustments, premium calculations, and exposure bases are mathematically sound, protecting the insurance company’s underwriting integrity while maintaining client satisfaction.

What We Are Looking For

  • The Technical Eye: A professional who doesn't just skim a policy but genuinely understands the legal and operational weight of contractual language.
  • The Process Champion: Deep familiarity with the commercial insurance lifecycle, specifically the workflows behind mid-term adjustments, complex renewals, and multi-market requoting.
  • Digital Fluency: Comfort and professionalism in a virtual-first environment, with the ability to build strong, trusting client relationships over screen-shares and video consultations.
  • Analytical Mindset: The ability to look at premium increases, analyze the root cause (loss history, market hardening, exposure changes), and strategically re-price or re-market the account accordingly.

Education & Licensing

  • Property & Casualty (P&C) License: Having an active P&C license is strongly preferred but not strictly required to apply. We welcome sharp professionals with strong transferable insurance or legal experience who are willing to obtain their credentials.
  • Advanced Specializations (Major Plus): Holding advanced licenses, certifications, or professional designations within the P&C field that demonstrate a higher degree of technical mastery—such as a CPCU (Chartered Property Casualty Underwriter), CIC (Certified Insurance Counselor), or CRM (Certified Risk Manager)—is considered a significant asset and will be highly valued.