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Seedco

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Health Insurance Enrollment Counselor

Denton, MD · On-site

$50K - $51.50K/yr

The Maryland Health Benefit Exchange (MHBE) has selected Seedco to manage the Connector Entity Program, to provide education and health insurance opportunities, and enrollment assistance to residents ...

Seedco

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Health Insurance Enrollment Counselor

Cambridge, MD · On-site

$50K - $51.50K/yr

The Maryland Health Benefit Exchange (MHBE) has selected Seedco to manage the Connector Entity Program, to provide education and health insurance opportunities, and enrollment assistance to residents ...

AJC Search Associates, Ltd.

Rapidly growing regional broker's recent expansion creates the need for an Enroller with 2 plus years of experience to handle a territory from Westchester, NY to Albany, NY. Excellent company paid ...

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How much do health insurance enrollment jobs pay per hour?

As of May 29, 2026, the average hourly pay for health insurance enrollment in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is a Health Insurance Enrollment job?

A Health Insurance Enrollment job involves assisting individuals in signing up for health insurance plans. This role includes explaining coverage options, verifying eligibility, processing applications, and ensuring compliance with regulations. Enrollment specialists often work for insurance companies, healthcare providers, or government programs. Strong communication and customer service skills are essential, as the job involves guiding people through complex insurance processes.

What are the key skills and qualifications needed to thrive in the Health Insurance Enrollment position, and why are they important?

To excel in Health Insurance Enrollment, you need a solid understanding of health insurance policies, eligibility criteria, and customer service practices, often with a high school diploma or relevant experience. Familiarity with enrollment software, CRM systems, and various health insurance platforms is often required to efficiently process applications. Strong interpersonal skills, attention to detail, and the ability to explain complex benefits clearly help candidates stand out. These abilities ensure applicants can accurately guide individuals through enrollment, resolve issues, and maintain regulatory compliance.

What does a typical day look like for someone working in Health Insurance Enrollment?

A typical day in Health Insurance Enrollment involves assisting individuals or employers with selecting and enrolling in suitable healthcare coverage plans, answering questions about benefits and eligibility, and processing application paperwork accurately. You may spend much of your time on the phone, via email, or through online portals, helping clients understand their options and troubleshooting any issues with applications. Collaborating with agents, underwriters, or customer service teams is common, and you must stay updated on changes to policies or regulations. This role is fast-paced, detail-oriented, and highly customer-focused, offering opportunities to build skills in the insurance industry and advance to supervisory or specialist positions.
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Health Insurance Enrollment jobs near you
Infographic showing various Health Insurance Enrollment job openings in the United States as of May 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 52% Physical, and 48% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.
Health Insurance Enrollment Counselor

Health Insurance Enrollment Counselor

Seedco

Denton, MD • On-site

$50K - $51.50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 29 days ago

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Job description

Seedco is an affiliate of The Acacia Network, the leading Latino integrated care nonprofit in the nation, offering the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. Seedco is a national nonprofit organization that advances economic opportunities for people, businesses, and communities in need. The Maryland Health Benefit Exchange (MHBE) has selected Seedco to manage the Connector Entity Program, to provide education and health insurance opportunities, and enrollment assistance to residents on the Upper Eastern Shore, Lower Shore, and Southern Regions of Maryland. MHBE’s product, Maryland Health Connection, provides a marketplace for individuals, families, and small businesses to compare and enroll in health insurance, as well as determine eligibility for Medicaid, CHIP, federal tax credits, and cost-sharing reductions in qualified health plans.

Seedco provides program management for the Maryland Health Benefit Exchange in thirteen Maryland counties. Services provided by Seedco’s Enrollment Counselors include eligibility screenings, facilitated enrollment services, referrals and outreach, working individually and as part of a team. This position provides services primarily in Caroline, Queen Anne's Counties and as needed in neighboring counties. Hours are primarily M-F 8:30-4:30 with occasional evenings and Saturdays.

Key Essential Functions:

· Complete State of Maryland training courses and obtain certification, obtaining comprehensive skills in the HBX system. Comply with all continuing education and recertification requirements.

· Provide courteous, professional, and confidential assistance in a manner that is culturally and linguistically appropriate to all clients seeking health benefits.

· Handle sensitive and personal information, adhering to client confidentiality and PII.

· Provide assistance with changes to income and household data in a consumer’s account.

· Present plan comparisons including co-pays, deductibles, out-of-pocket expenses.

· Complete eligibility for Federal tax credits, Medicaid, and Qualified Health Plans.

· Inform consumers of requirements to remain enrolled in the program/s.

· Enter data from consumer interactions, outreach, and education activities.

· Ensure that follow-up is completed to capture enrollment and outreach outcomes.

· Conduct education and outreach within local communities about health insurance options through Maryland Health Connection and the Connector Program.

· Participate in outreach and education events, as identified.

· Work independently, traveling to partner locations and conducting outreach to promote insurance options through the Maryland Health Connection Connector Program.

· Retain and implement policies, procedures, and best practices, working to overcome challenges.

· Other responsibilities as assigned.

REQUIREMENTS:

· High school diploma required, associate or bachelor’s degree preferred.

· Minimum of 2 years of related experience required.

· Excellent computer skills: including familiarity with Office, Word, Excel, PowerPoint, and the ability to browse the Web comfortably; experience with database software a plus.

· Excellent interpersonal, written and verbal and communications skills necessary.

· Excellent organizational skills, diligence, problem solving, meeting deadlines and productivity standards.

· Ability to put clients at ease while asking sensitive and personal questions.

· Demonstrated ability to work independently and in a team environment.

· Experience working with nonprofit organizations, community groups and/or government programs strongly preferred.

· Experience working in a data-driven environment and a proven record of achieving performance targets is preferred; Knowledge of Health Insurance options preferred.

· Bi-lingual Spanish speaking a plus.