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Insurance Claims Jobs (NOW HIRING)

Weekday AI

Insurance Claims Management AI Expert

$100 - $120/hr

The ideal candidate will bring a blend of domain expertise in insurance claims and hands-on experience in deploying AI-driven solutions to enhance efficiency, accuracy, and customer experience.

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Insurance Claims information

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$12

$23

$43

How much do insurance claims jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

Is insurance claims a stressful job?

Insurance claims jobs can be stressful due to the need to handle complex cases, meet deadlines, and manage customer expectations. The role often requires strong organizational skills and attention to detail, and workload can vary depending on the employer and claim volume.

Is it hard to become an insurance claims adjuster?

Becoming an insurance claims adjuster typically requires completing a state licensing exam, which involves understanding insurance policies, laws, and claims procedures. The process can vary by state but generally involves some training, passing an exam, and gaining experience, making it moderately challenging for new entrants.

How hard is it to work in insurance claims?

Working in insurance claims can be moderately challenging, requiring strong attention to detail, communication skills, and knowledge of insurance policies and procedures. The role often involves handling complex cases, meeting deadlines, and using claims management software, which can be demanding but manageable with proper training and experience.
More about Insurance Claims jobs
What cities are hiring for Insurance Claims jobs? Cities with the most Insurance Claims job openings:
What are the most commonly searched types of Insurance Claims jobs? The most popular types of Insurance Claims jobs are:
What states have the most Insurance Claims jobs? States with the most job openings for Insurance Claims jobs include:
What job categories do people searching Insurance Claims jobs look for? The top searched job categories for Insurance Claims jobs are:
Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

P&C Insurance Claims Specialist

Kesner Insurance Agency, Inc

Lima, OH • On-site

$18 - $20/hr

Full-time

Retirement, PTO

Re-posted 20 days ago

Job description

The Property & Casualty Insurance Claims Specialist provides timely, effective support to clients and third parties throughout the claims reporting and settlement process. This role also serves as a liaison between the agency and insurance carriers and supports internal staff with claim-related service needs.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan


Responsibilities

Claims Intake and Client Service

Report loss information to the appropriate insurance company on the same day it is received.

Provide prompt, courteous same-day service to all clients, and advise insureds and claimants on the process required for loss settlement.

Respond to customer inquiries about claim status within 24 hours.

Coordinate activities between clients and claims adjusters as needed.

Extend courtesy and assistance to third parties reporting claims or providing claim information.

Claim Monitoring and Communication

Follow up with insurance companies to support the timely and accurate settlement of losses.

Follow up with carriers regularly regarding reserves and closing amounts.

Notify producers and/or management of severe losses or reserves over $20,000, and provide quarterly updates for clients with severe and/or frequent losses.

Notify CSRs and/or producers of the destruction or loss of an insured risk.

Respond to carrier claims personnel promptly and professionally, providing any requested action or information within 24 hours.

Documentation and Reporting

Authorize claim payments within agency authority.

Prepare regular claim reports for management.

Oversee maintenance of loss history, including recording payments and claim closures.

Prepare workers compensation and automobile claim kits or claim forms when required.

Document all material conversations with insureds and/or carriers regarding exposures and coverages.

Compliance and Additional Support

Follow all systems, procedures, and insurance company regulations.

Maintain knowledge of claims reporting processes and develop relationships with claims managers and supervisors for all represented carriers.

Immediately forward summonses, lawsuits, and other legal notices to the appropriate company personnel.

Perform other duties as assigned by management.


Requirements

The ideal candidate will bring the following qualifications and skills:

Self-starter with strong verbal and written communication skills

Ability to thrive in a fast-paced, multitasking environment

Solid understanding of insurance coverages and claims procedures

Proficiency with computers, calculators, agency automation systems, and various software programs

All licenses required by the Ohio Department of Insurance is not necessary but will be required to obtain after hired